User Experience (UX) research helps us understand real people's needs, goals, expectations, and pain points by getting direct feedback on specific products and features.
A user panel is a database of people we can reach out to when we need to test out new products or services. The information is secure, and never shared outside MongoDB.
You! We're looking for all types of current, past, or prospective MongoDB users to join our panel so we can get a broad range of perspectives.
You can participate in as many or as few studies you're invited to as you like. Most studies take about 30-60 minutes, and typically take place during business hours (EST), though we will work with you to find a time that works with your schedule.
We'll reach out to you when a study matches your profile, and invite you to participate. This could be within weeks, or further into the future, depending on need.
Research studies vary, but typically we'll ask about your experiences with a product, have you test out a new design, and understand more about your workflow. Whether the study is in person at our New York City office, remote, or simply a survey, we'll let you know what to expect and how to prepare when you're invited to participate.
You can suggest improvements and new features for all of our products and services at the MongoDB Feedback Engine.
All information in your panel profile will be confidential, shared only among the user research team. Your opinions and feedback during the study will be anonymized to protect your privacy.
Simply fill out our update form for changes to your name, address, phone number, email, or other information.
Yes! You can always choose to decline an invitation to participate. If you'd like to be removed entirely, you can opt out of our user panel by emailing firstname.lastname@example.org with the subject line: Opt Out