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{Blog}  MongoDB named a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud Database Management Systems — learn more

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Run smoothly with support that extends beyond break/fix. With enterprise-grade support from MongoDB, you get access to a technical support experience that is engaged, authoritative, and comprehensive.
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Technical Support

Create and manage cases, escalate an issue, or read the Knowledge Base.

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Atlas Support Plans & Pricing

All Atlas customers have access to free Basic support. For organizations who need faster SLAs and additional security features, we provide enterprise support plans.

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Support Policies

Read support policies incorporated into your software agreements with MongoDB.

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