New2025 wrap-up: Voyage AI, AMP launch, & customer wins. Plus, 2026 predictions. Read blog >
NewBuild better RAG. Voyage 4 models & Reranking API are now on Atlas. Read blog >
NewIntroducing Automated Embedding: One-click vector search, no external models. Read blog >

Law Enforcement Information Request

MongoDB may disclose customer’s confidential information pursuant to a compulsory governmental process. We take customer privacy seriously and will evaluate every government request to ensure that it is properly issued. If legally permitted, MongoDB will notify customer, so the customer may seek to make such disclosure subject to a protective order or other appropriate remedy.

Government Request Process

Government subpoenas, search warrants, or other legal requests regarding MongoDB customer information must be emailed to privacy-team@mongodb.com.

Law enforcement agencies located outside of the United States that are seeking MongoDB customer information must work through the available legal and diplomatic channels in its jurisdiction, including bilateral or multilateral legal assistance treaties.