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Manage Alerts

On this page

  • Overview
  • View Alerts
  • View All Activity
  • Retrieve the Activity Feed
  • Acknowledge an Alert
  • Unacknowledge an Alert
  • Disable Alerts for a Specific Process
  • Suspend Alerts by Adding a Maintenance Window

Ops Manager issues alerts for the database and server conditions configured in your alert settings. When a condition triggers an alert, you receive the alert at regular intervals until the alert resolves or Ops Manager cancels it. You should fix the immediate problem, implement a long-term solution, and view metrics to monitor your progress.

You can view all alerts, alert settings, and deleted alerts on the Organization Alerts page. To learn more, see Alerts Workflow.

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  1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Click Alerts in the sidebar.

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You can view open alerts, closed alerts, and alert settings on the Project Alerts page. MongoDB Atlas sends notifications for all alerts that appear on the Open tab. To learn more, see Alerts Workflow.

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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

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  • To view open alerts, click the Open Alerts tab if it is not already displayed.

  • To view closed alerts, click the Closed Alerts tab.

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  1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Click Activity Feed in the sidebar.

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You can filter the organization activity feed by event type and time range. You can combine filtering methods together for greater control over the activity feed output.

Filter by event

Select the event categories or specific events you want to see from the activity feed. To exclude specific categories or events from the activity feed, click Select all categories and events, then deselect the categories and events you want to exclude.

You can filter events based on the following categories:

Category
Description

Access

Events related to Ops Manager users.

Alerts

Events related to alert configuration and monitoring.

Billing

Events related to payments and payment methods.

Others

Miscellaneous events, including log retrieval and mLab events.

Organization

Events related to your Ops Manager organization.

Projects

Events related to Ops Manager projects.

Filter by time range
Select a Start Date and End Date to view events from within a specified time range. Once you have configured a time range, click Apply Dates to update the activity feed with the specified range.
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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Activity Feed icon in the navigation bar, or click Activity Feed in the sidebar.

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You can filter the project activity feed by event type, cluster, and time range. You can combine filtering methods together for greater control over the activity feed output.

Filter by event

Select the event categories or specific events you want to see from the activity feed. To exclude specific categories or events from the activity feed, click Select all categories and events, then deselect the categories and events you want to exclude.

You can filter events based on the following categories:

Category
Description

Access

Events related to Ops Manager users.

Alerts

Events related to alert configuration and monitoring.

Billing

Events related to payments and payment methods.

Others

Miscellaneous events, including log retrieval and mLab events.

Organization

Events related to your Ops Manager organization.

Projects

Events related to Ops Manager projects.

Filter by time range
Select a Start Date and End Date to view events from within a specified time range. Once you have configured a time range, click Apply Dates to update the activity feed with the specified range.

You can retrieve events for a specified organization or project using the Events API resource.

When you acknowledge the alert, Ops Manager sends no further notifications to the alert's distribution list until the acknowledgment period has passed or until you resolve the alert. The distribution list receives no notification of the acknowledgment.

If the alert condition ends during the acknowledgment period, Ops Manager sends a notification of the resolution.

If you configure an alert with PagerDuty, a third-party incident management service, you can only acknowledge the alert on your PagerDuty dashboard.

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  1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Click Alerts in the sidebar.

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To acknowledge a single alert, on the line item for the alert, click Acknowledge.

To acknowledge multiple, but not all, alerts:

  1. Check the checkbox to the left of each alert to acknowledge.

  2. Click Mark Acknowledge above the table.

To acknowledge all alerts:

  1. Select the checkbox in the table header to select every alert.

  2. Click Mark Acknowledge above the table.

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Click the time frame for which you no longer wish to receive alerts.

Ops Manager sends no further alert messages for the period of time you select.

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If all alerts are checked, then another set of radio buttons appear:

  • Click Acknowledge all visible checked alerts to acknowledge all alerts that were loaded onto the page.

  • Click Acknowledge all open alerts to acknowledge all alerts: checked, unchecked, visible and not visible on the current page.

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1
  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

  1. If it is not already displayed, click the Open Alerts tab.

2

To acknowledge a single alert, on the line item for the alert, click Acknowledge.

To acknowledge multiple, but not all, alerts:

  1. Check the checkbox to the left of each alert to acknowledge.

  2. Click Mark Acknowledge above the table.

To acknowledge all alerts:

  1. Select the checkbox in the table header to select every alert.

  2. Click Mark Acknowledge above the table.

3

Click the time frame for which you no longer wish to receive alerts.

Ops Manager sends no further alert messages for the period of time you select.

4

If all alerts are checked, then another set of radio buttons appear:

  • Click Acknowledge all visible checked alerts to acknowledge all alerts that were loaded onto the page.

  • Click Acknowledge all open alerts to acknowledge all alerts: checked, unchecked, visible and not visible on the current page.

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You can undo an acknowledgment and again receive notifications if the alert condition still applies.

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  1. If it is not already displayed, select your desired organization from the Organizations menu in the navigation bar.

  2. Click Alerts in the sidebar.

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If the alert condition continues to exist, Ops Manager resends the alerts.

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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

  1. If it is not already displayed, click the Open Alerts tab.

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If the alert condition continues to exist, Ops Manager resends the alerts.

You can turn off alerts for a given process. This might be useful, for example, if you want to temporarily disable the process but do not want it hidden from monitoring. Use the following procedure both to turn alerts off or on.

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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. If it is not already displayed, click Deployment in the sidebar.

  1. Click the Clusters view.

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Specify maintenance windows to temporarily turn off alert notifications for a given resource while you perform maintenance.

To view maintenance windows:

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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

  1. Click the Alert Settings tab.

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1
  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

  1. Click the Alert Settings tab.

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  • To add a maintenance window: Click the Add button and select New Maintenance Window.

  • To edit a maintenance window: Click the Maintenance Windows filter, then click the ellipsis icon for a mainenance window and select Edit.

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Note that selecting the Host target selects both HOST and HOST_METRIC alert configurations returned through the alertConfigs endpoint.

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  1. If it is not already displayed, select the organization that contains your desired project from the Organizations menu in the navigation bar.

  2. If it is not already displayed, select your desired project from the Projects menu in the navigation bar.

  3. Click the Project Alerts icon in the navigation bar, or click Alerts in the sidebar.

  1. Click the Alert Settings tab.

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Back

Resolve Alerts