Authentication

Restore Lost Access to Organizations and Projects

If you created your Cloud Manager account using a Gmail or Google Apps account, the following can cause you to lose access to your organizations and projects:

• The Google email address with which you signed up differs from the email address associated to your account. This is most often the case with Gmail or Google Apps aliases.

• Your username or email domain has changed in Google Apps.

To re-gain access to your organizations and projects:

• Ask a user with the Organization Owner to invite you to the organization to which you lost access, or

• Contact MongoDB Support.