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FAQ: Administration

On this page

  • How do I create a MongoDB Cloud Manager account?
  • Can I reset my password?
  • How do I add a user to my organization or project?
  • Can I configure multiple Google Authenticator apps to use the same account?
  • How do I close my Cloud Manager project?
  • How do I subscribe to the Cloud Manager Status page?
  • As an existing Cloud Manager account holder, how do I create a new MongoDB Atlas organization?

This addresses how to administer Cloud Manager users, organizations, and projects.

To get started with Cloud Manager, see Start a Free Trial.

Yes, see Edit Personal Settings.

For instructions on adding users to your organization or project, see Cloud Manager Access.

Yes. By selecting the Can't scan the barcode? option during the procedure to Configure Two-Factor Authentication. The option provides a common key that multiple Google Authenticator apps can use.

A user with the Project Owner access for the projects can close a project.

You can delete a project from the project's Settings page. For details, see Delete One Project.

The operation cannot be undone.

Subscribe to http://status.cloud.mongodb.com/rss to receive Cloud Manager status updates.

In Cloud Manager:

  1. Click on your user name in the upper-right hand corner.

  2. Select Organizations.

  3. Click New Organization.

Tip

See also:

← Frequently Asked Questions