Citizens Bank reduces fraud losses with MongoDB

“With automated insights being provided to our teams, they can make better and faster decisions about suspicious activities or when serving customers through the contact center.”

“Initially, it used to take us anywhere from two days to several weeks to implement a new strategy. Leveraging the new home-grown platform, we can launch a new strategy into production in minutes. The new platform leverages MongoDB Atlas on AWS, which taps into the document model, letting us quickly adjust our data structure and fraud detection rules without the constraints of traditional relational databases.”