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Changes to
Atlas App Services SLA

Last Updated: July 19, 2022.

The policy was updated to reflect the change in product name from "MongoDB Realm" to "Atlas App Services".

Last Updated: June 23, 2021.

We clarified the SLA limitations related to Beta Offerings.
We also expanded the SLA to cover MongoDB Atlas deployments at level M10 or above.

Last Updated: June 1, 2020.

MongoDB Stitch is now Atlas App Services.

Last Updated: June 5, 2019.

We revised the Definitions to clarify that “month” refers to a calendar month, reorganized the Service Credit eligibility requirements, and streamlined the Limitations section.