MongoDB Code of Conduct

This Code of Conduct outlines the expectations for our behavior as members of the MongoDB community. We value the participation of each member of the MongoDB community and want all participants to have an enjoyable and fulfilling experience. Accordingly, all participants are expected to show respect and courtesy to others, across our online forums, social media channels, support network, MongoDB User Groups (MUGs), MongoDB events, and other gatherings -- regardless of whether they are officially sponsored by MongoDB, in person, or virtual.

We expect these guidelines to be followed by all community members, employees, customers, partners, MUG leaders, and event participants.

  • Be positive. Interactions should be positive, respectful and helpful. If someone lacks knowledge in a particular area, we should aim to educate and collaborate.
  • Be respectful. MongoDB is dedicated to providing a harassment-free community for everyone regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment in any form.
  • Be considerate. Communication within our community should be appropriate for a professional audience including people of many different backgrounds. Sexual language and imagery is not appropriate within any MongoDB online forum, conference talk, MongoDB User Group, or MongoDB event.

Participating in community forums

When posting on public forums (e.g. mongodb-user) about MongoDB, please use the following guidelines:

  • Be specific. Avoid asking off-topic questions in existing discussion threads. Staff and peers can better answer your question if you start your own discussion with details relevant to your environment (eg. deployment topology, specific versions, what you’ve tried, and any error message(s) encountered).
  • Be patient. Many community members are volunteers and it may take some time to get a response to your question.
  • Be collaborative. Share your experience and help grow the community. We encourage you to keep conversations on the public forums (rather than off-list in a private email) so that the whole community can benefit from the exchange of knowledge.
  • Do not spam, post links to sites that violate our Terms of Use, or post third-party advertising without permission from the forum moderators. Any posts like these will be deleted and may result in future posts being moderated.

Community members violating these rules will be removed from online forums or asked to leave conferences or events.

Thank you for helping make this a welcoming, friendly community for all.

Contact Information

If you see any violations of the above or have any other concerns, please report it using the following email alias: community-conduct@mongodb.com.