Customer Engineering

Become the tech confidant you were always meant to be.

    New legacy applications and complex migrations don't just make themselves happen. It takes a ridiculously talented group of consulting engineers to make it all happen and guide our customers to the promised land.

    And at MongoDB, we take ridiculously talented to a whole new level. Our elite consultants delight customers every day, ensuring seamless service delivery while collaborating closely with our customers on adoption, satisfaction, and renewals––making it easier to make big-time business success happen.

    Benefits

    Reasons to
    Work With Us

    You like to put out the output? So do we.

    Our teams are fast and efficient, with just a smidge of arrant attitude to empower our customers with everything from development to integration.

    We'll grow your confidence through the roof.

    When you do something well––really well––it builds character and boosts your career confidence factor by a jillion. Oh, and yes, we can help get you there.

    Helping you help others helps you.

    We care for and support our customers to a fault, and the best way we can champion their success is to help each other in every way––to become better, more thoughtful agents over all our success.

    What Employees Are Saying

    Julia Prause

    Global Director, Customer Success

    "When I joined MongoDB 3 years ago, I was really excited about how innovative our people and technology are. I'm very grateful for the Customer Success team we've built across Europe, APAC, and the Americas, especially since everyone comes from different professional and cultural backgrounds. As a fun fact, our team collectively speaks over 10 languages! And with such a rockstar team, I've learned that our customers put their trust not only in our technology and solutions but they also put their trust in us as advisors. We make an impact every day ensuring that customers are aware of our most recent enablement and learning opportunities as well as the newest features on our data platform. What I'm most blown away by is the passion of our team and their excitement about working on products that make a real difference to people around the world. What we do matters."

    Current Openings

    Total Results (74)

    All Offices

    All Offices

    Atlanta

    Austin

    Bengaluru

    Berlin

    Boston

    Buenos Aires

    Charlotte

    Chicago

    Dallas

    Denver

    Detroit

    Dublin

    Dusseldorf

    Frankfurt

    Gurugram

    Hamburg

    Helsinki

    Houston

    Kansas City

    London

    Los Angeles

    Melbourne

    Minneapolis

    Montreal

    Munich

    New York City

    North America Remote

    Palo Alto

    Paris

    Philadelphia

    Raleigh

    Remote North America

    Rome

    San Diego

    San Francisco

    Seattle

    Seoul

    Shanghai

    Shenzhen

    Singapore

    Stuttgart

    Sydney

    Tel Aviv

    Toronto

    Washington DC

    Associate Technical Support Engineer, A&I (EMEA)

    Dublin

    Business Value Consultant (Central)

    Chicago

    Cloud Operations Engineer (EMEA)

    Dublin

    Cloud Support Associate

    Austin

    Cloud Support Associate (EMEA)

    Tel Aviv

    Cloud Support Team Lead, Technical Services

    New York City, Toronto

    Cloud Triage Support Associate

    Gurugram

    Cloud Triage Support Associate

    Toronto, Buenos Aires

    Cloud Triage Support Associate

    New York City

    Consulting Engineer

    Atlanta, Charlotte, Raleigh, Austin, Dallas

    Consulting Engineer (EMEA)

    London

    Consulting Engineer, Remote Services

    Gurugram

    Consulting Engineer, Remote Services

    Bengaluru

    Customer Success Manager

    Austin

    Customer Success Manager

    Chicago, Detroit

    Customer Success Manager, Benelux & Nordics (EMEA)

    Dublin

    Customer Success Manager, English speaking (EMEA)

    Dublin

    Customer Success Manager, UKI (EMEA)

    Dublin

    Customer Success Specialist

    Austin

    Customer Success Specialist

    New York City

    Customer Success Specialist, English speaking (EMEA)

    Dublin

    Customer Success Specialist, French speaking (EMEA)

    Dublin

    Customer Success Specialist, German speaking (EMEA)

    Dublin

    Customer Success Specialist, Portuguese (Austin)

    Austin

    Customer Success Specialist, Spanish speaking (EMEA)

    Dublin

    Director, Global Training

    Remote North America, Austin, Chicago, New York City

    Engagement Manager

    New York City, Boston, Washington DC, Philadelphia, Raleigh

    Engagement Manager, Central

    Chicago, Kansas City, Minneapolis

    Engagement Manager, Germany

    Berlin, Dusseldorf, Frankfurt, Hamburg, Munich, Stuttgart

    Escalation Engineer

    Buenos Aires, Toronto

    Escalation Engineer

    New York City

    Escalation Manager, Technical Services

    Remote North America, New York City

    Escalation Manager, Technical Services

    Remote North America

    FedRamp Technical Services Engineer, 2nd Shift

    New York City, Palo Alto, Austin, Denver, Seattle, Boston, Chicago, Dallas, Houston, San Francisco, Washington DC

    FedRamp Technical Services Engineer, Third Shift

    New York City, Palo Alto, Austin, Denver, Seattle, Boston, Chicago, Dallas, Houston, San Francisco, Washington DC

    Global Director, TS Premium Services

    Dublin

    Manager, Customer Success

    Austin

    Manager, Customer Success

    New York City

    Manager, Customer Success (EMEA)

    Dublin

    Manager, Customer Success (EMEA)

    Dublin

    Manager, Customer Success (EMEA)

    London

    Manager, Customer Success (EMEA)

    London

    Principal, Enterprise Modernization (Financial Services)

    Toronto

    Principal, Enterprise Modernization (Gaming & Entertainment)

    Toronto, Montreal

    Senior Consulting Engineer

    Shanghai

    Senior Consulting Engineer (East)

    New York City, Boston, Washington DC

    Senior Consulting Engineer, ANZ

    Melbourne

    Senior Consulting Engineer, ANZ

    Sydney

    Senior Consulting Engineer, West

    San Francisco, Los Angeles, Seattle, Denver

    Senior Customer Success Manager

    New York City

    Senior Pre-Sales Solutions Architect

    San Francisco

    Senior Pre-Sales Solutions Architect

    Los Angeles, San Diego

    Senior Pre-Sales Solutions Architect

    Rome

    Senior Pre-Sales Solutions Architect (Corporate), EMEA

    Dublin

    Senior Pre-Sales Solutions Architect (EMEA)

    Helsinki

    Senior Pre-Sales Solutions Architect (EMEA)

    London

    Senior Pre-Sales Solutions Architect (Paris)

    Paris

    Senior Presales Solutions Architect

    Singapore

    Senior Presales Solutions Architect

    Seoul

    Senior Presales Solutions Architect (APAC)

    Shenzhen

    Senior Solutions Architect (Corporate), EMEA

    Berlin

    Senior Solutions Architect (Public Sector)

    Washington DC

    Senior Solutions Architect (Southeast)

    Atlanta

    Technical Services Engineer

    Toronto

    Technical Services Engineer

    Austin, Buenos Aires

    Technical Services Engineer

    New York City, North America Remote

    Technical Services Engineer

    Austin, Buenos Aires

    Technical Services Engineer (A&I)

    Bengaluru

    Technical Services Engineer (Core)

    Gurugram

    Technical Services Engineer, A&I (EMEA)

    Dublin

    Technical Services Engineer, APAC

    Sydney

    Technical Services Engineer, Applications & Integrations

    New York City

    Technical Services Engineer, Applications & Integrations

    Toronto, Buenos Aires

    Technical Support Engineer, A&I (EMEA)

    Dublin

    To applicants in the European Union and California: Please find our European Union and California Recruitment Privacy Notice.

    To all recruitment agencies: MongoDB does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias or MongoDB employees. MongoDB is not responsible for any fees related to unsolicited resumes.