Customer Engineering

Become the tech confidant you were always meant to be.

    New legacy applications and complex migrations don't just make themselves happen. It takes a ridiculously talented group of consulting engineers to make it all happen and guide our customers to the promised land.

    And at MongoDB, we take ridiculously talented to a whole new level. Our elite consultants delight customers every day, ensuring seamless service delivery while collaborating closely with our customers on adoption, satisfaction, and renewals––making it easier to make big-time business success happen.

    Benefits

    Reasons to
    Work With Us

    You like to put out the output? So do we.

    Our teams are fast and efficient, with just a smidge of arrant attitude to empower our customers with everything from development to integration.

    We'll grow your confidence through the roof.

    When you do something well––really well––it builds character and boosts your career confidence factor by a jillion. Oh, and yes, we can help get you there.

    Helping you help others helps you.

    We care for and support our customers to a fault, and the best way we can champion their success is to help each other in every way––to become better, more thoughtful agents over all our success.

    What Employees Are Saying

    Julia Prause

    Global Director, Customer Success

    "When I joined MongoDB 3 years ago, I was really excited about how innovative our people and technology are. I'm very grateful for the Customer Success team we've built across Europe, APAC, and the Americas, especially since everyone comes from different professional and cultural backgrounds. As a fun fact, our team collectively speaks over 10 languages! And with such a rockstar team, I've learned that our customers put their trust not only in our technology and solutions but they also put their trust in us as advisors. We make an impact every day ensuring that customers are aware of our most recent enablement and learning opportunities as well as the newest features on our data platform. What I'm most blown away by is the passion of our team and their excitement about working on products that make a real difference to people around the world. What we do matters."

    Current Openings

    Total Results (89)

    All Offices

    All Offices

    Atlanta

    Austin

    Beijing

    Bengaluru

    Berlin

    Boston

    Buenos Aires

    Bulgaria

    Charlotte

    Chicago

    Columbus

    Dallas

    Denmark

    Denver

    Dublin

    Düsseldorf

    France

    Frankfurt

    Germany

    Gurugram

    Hamburg

    Helsinki

    Houston

    Indianapolis

    Italy

    London

    Los Angeles

    Madrid

    Melbourne

    Munich

    New York City

    Palo Alto

    Paris

    Philadelphia

    Poland (Remote)

    Portugal

    Raleigh

    Remote

    Remote India

    Remote North America

    Salt Lake City

    San Diego

    San Francisco

    Seattle

    Seoul

    Shanghai

    Singapore

    Spain

    Stockholm

    Stuttgart

    Sweden

    Sydney

    Sydney / Melbourne

    Tel Aviv

    Toronto

    UK

    Washington DC

    Associate Solutions Architect

    Singapore

    Associate Solutions Architect (Central)

    Austin, Dallas, Chicago

    Associate Technical Support Engineer, A&I (EMEA)

    Dublin

    Cloud Operations Engineer

    New York City

    Cloud Operations Engineer

    Toronto

    Cloud Support Associate

    Sydney

    Cloud Support Associate

    Bengaluru

    Cloud Support Associate

    Seattle, Palo Alto, Remote North America

    Cloud Triage Support Associate

    New York City, Palo Alto, Austin

    Consulting Engineer

    Remote North America

    Consulting Engineer, Remote Services

    Gurugram, Remote

    Consulting Engineer, Remote Services

    Remote India

    Customer Analytics Manager

    New York City

    Customer Analytics Manager

    Dublin

    Customer Success Manager

    New York City

    Customer Success Manager (Public Sector)

    Washington DC, New York City

    Customer Success Manager - German Speaking

    Dublin, Berlin, Munich

    Customer Success Manager, English speaking (EMEA)

    Dublin

    Customer Success Manager, French Market

    Dublin, Paris

    Customer Success Manager, Nordics

    Dublin

    Customer Success Manager, UKI Market

    Dublin

    Customer Success Specialist

    Sydney

    Customer Success Specialist, Spanish speaking (EMEA)

    Dublin

    Director of Operations

    New York City

    Engagement Manager, EMEA

    Paris

    Engagement Manager, Germany

    Berlin, Düsseldorf, Frankfurt, Hamburg, Munich, Stuttgart

    Engagement Manager, West

    San Francisco, Seattle, Los Angeles

    Escalation Engineer

    Buenos Aires, Toronto

    Escalation Engineer

    New York City

    Escalation Manager

    Sydney / Melbourne

    Escalation Manager

    Dublin

    FedRamp Cloud Operations Engineer, 2nd Shift

    Remote North America, New York City, Washington DC, Atlanta, Boston, Charlotte, Philadelphia, Raleigh, Columbus, Indianapolis, Palo Alto, Austin, Denver, Salt Lake City, Seattle, San Francisco

    FedRamp Cloud Operations Engineer, Third Shift

    Remote North America, New York City, Washington DC, Atlanta, Boston, Charlotte, Philadelphia, Raleigh, Columbus, Indianapolis, Palo Alto, Austin, Denver, Salt Lake City, Seattle, San Francisco

    FedRamp Technical Services Engineer, 2nd Shift

    Remote North America

    FedRamp Technical Services Engineer, First Shift

    New York City, Boston, Charlotte, Washington DC, Atlanta, Indianapolis, Philadelphia, Columbus, Raleigh

    Manager, Customer Success (Benelux & Nordics)

    Stockholm

    Manager, Customer Success (Benelux & Nordics)

    Dublin

    Manager, Customer Success (EMEA)

    London

    Manager, Customer Success (UK&I)

    Dublin

    Manager, Customer Success (UK&I)

    London

    Manager, Customer Success (UK&I)

    Stockholm

    Pre-Sales Solutions Architect (New York City)

    New York City

    Principal, Enterprise Modernization (Financial Services)

    Toronto

    Project Manager, Professional Services

    Seoul

    Project Manager, Technical Services

    Dublin or UK, Spain, Italy, Portugal, France, Germany, Bulgaria, Sweden, Denmark, Poland (Remote)

    Senior Business Value Consultant (Central)

    Chicago

    Senior Consulting Engineer

    Shanghai

    Senior Consulting Engineer

    Singapore

    Senior Consulting Engineer

    Beijing

    Senior Consulting Engineer

    Berlin, Düsseldorf, Frankfurt, Hamburg, Munich, Stuttgart

    Senior Consulting Engineer (EMEA)

    London

    Senior Consulting Engineer, ANZ

    Melbourne

    Senior Consulting Engineer, ANZ

    Sydney

    Senior Customer Success Manager (Austin)

    Austin

    Senior Customer Success Manager (NYC)

    New York City

    Senior Customer Success Manager - French

    Dublin

    Senior Customer Success Manager, UKI

    Dublin, London

    Senior Manager, Customer Success

    New York City

    Senior Pre-Sales Solutions Architect

    Houston

    Senior Pre-Sales Solutions Architect

    San Francisco

    Senior Pre-Sales Solutions Architect

    Sydney

    Senior Pre-Sales Solutions Architect

    Los Angeles, San Diego

    Senior Pre-Sales Solutions Architect (Austin)

    Austin

    Senior Pre-Sales Solutions Architect (Boston)

    Boston

    Senior Pre-Sales Solutions Architect (Chicago)

    Chicago

    Senior Pre-Sales Solutions Architect (EMEA)

    Helsinki

    Senior Pre-Sales Solutions Architect (EMEA)

    London

    Senior Pre-Sales Solutions Architect (New York City)

    New York City

    Senior Pre-Sales Solutions Architect (Paris)

    Paris

    Senior Pre-Sales Solutions Architect (Seattle)

    Seattle

    Senior Pre-sales Solutions Architect

    Gurugram

    Senior Project Manager

    Paris, France

    Senior Solutions Architect

    Berlin, Düsseldorf, Frankfurt, Hamburg, Munich, Stuttgart

    Senior Solutions Architect

    Stockholm

    Senior Solutions Architect (Public Sector)

    Washington DC

    Senior Solutions Architect (Southeast)

    Atlanta

    Senior Technical Services Engineer

    Sydney

    Service Centre Solutions Architect

    Dublin, Madrid

    Technical Services Engineer

    Toronto

    Technical Services Engineer

    New York City, Remote North America

    Technical Services Engineer

    Austin, Buenos Aires

    Technical Services Engineer

    Austin, Buenos Aires

    Technical Services Engineer

    Bengaluru

    Technical Services Engineer

    Gurugram

    Technical Services Engineer, Applications & Integrations

    Tel Aviv

    Technical Services Engineer, Core

    Dublin

    Technical Services Engineer, Realm

    Tel Aviv

    Technical Services Manager

    Dublin

    Technical Support Engineer, A&I (EMEA)

    Dublin

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