Honoring Hispanic Heritage Month
We’re honoring Hispanic Heritage Month (September 15 to October 15) in a few ways here at MongoDB! First, hear from three MongoDB employees about their own experiences and what this month means to them. Then, keep scrolling for a Spotify playlist, reading list, and movie list curated by members of our affinity group the Underrepresented People of Color Network (TUPOC). Alicia Raymond , Director, HR Business Partner (Core & Cloud), New York City At 18 years old, and without knowing a word of English, my mother left behind her entire family in Chile to come to the United States. This was in 1973, shortly before the dictator Augusto Pinochet came into power. The following years in Chile were tumultuous and my mother, who was now married to a U.S. military member, relocated frequently. Over time, she lost contact with her family in Chile. Years later, I was a college student at the University of North Carolina at Chapel Hill on a Morehead-Cain scholarship. The scholarship allowed me to take part in various summer activities, including a summer of studying abroad. Chile was on the list of countries where I could study, so I jumped at the opportunity to go there and find my family. As soon as the plane touched down, I began searching for traces of my family members. This was before the prevalence of social media, so I spent a lot of time sifting through phone books. Finally, I was able to locate a phone number for my mother’s younger sister, Esther, but I didn’t call her right away. I was anxious about how I would fit in with my Chilean relatives. My identity as Latina had always felt a bit nebulous — a common feeling among multiracial, multicultural people and second-generation immigrants. I was Spanglish-speaking and white-passing, and I had not grown up among a Latinx community in the U.S. At the time, I struggled to feel like part of the Latinx community, but I also felt a deep obligation not to abandon the complex mix of identities I inherited from my mother — a mix we are still learning about today. Until recently, she didn’t know she was almost half Indigenous American — a detail her parents hid to improve their chances of integrating into the middle class of Chilean society. Alicia with her mother and aunts from Chile in New York City Eventually, I worked up the courage to make the call. After a few rings of the phone, someone picked up on the other end. I confirmed that it was Esther and then, in broken Spanish, I explained who I was and that I was in Chile. Esther’s excitement melted away all of my concerns. We scheduled a time to meet in person that week, and we have remained in contact ever since. After re-establishing and maintaining contact with my Chilean family, my bonds with my Chilean heritage strengthened. Although my cultural identity still feels complicated, within that complexity lies an incredible blessing. It has given me the opportunity to navigate multiple worlds and be shaped by varied perspectives and communities. That’s not to imply that those identities always meshed in a frictionless way — my father’s parents almost disowned him for marrying my Latina mother — but even that friction helped expand my view of the world. In a career context, this has allowed me to be highly adaptable to new circumstances, adept at perspective-taking, and flexible enough in my own beliefs to understand others’ viewpoints. Those skills are essential for my role as an HR Business Partner, where the issues I face often involve multiple stakeholders, rarely have one right answer, and require a big dollop of creative problem-solving. I am eternally grateful for the multifaceted lens my cultural background has provided me. Alicia's mother as a child, outside the house she grew up in Gustavo Chavez , Senior Solutions Architect, Austin Hispanic Heritage Month is not just a month, it’s a lifestyle! I’m originally from a small town in Mexico and was raised all over the state of Chihuahua. Growing up, I was always fascinated by airplanes and technology, and when I reached high school I had the opportunity to start learning computer programming. My friend’s father owned a payroll-processing company, and he started teaching RPG and COBOL on an IBM System 34 (yeah, I know, I’m dating myself) during the afternoons, so I would go there two or three times a week. This is where my passion for computers and technology really grew and led me to pursue a degree in computer science. After graduating, I began working at a local startup doing offshore work for a mainframe application performance-monitoring company located in Santa Monica, California. The company, Candle Corp, then offered me the opportunity to work for them in the U.S., so my wife and I packed our things in a U-Haul and drove 900 miles west to Los Angeles! IBM acquired Candle Corp in the mid-2000s, which led me to Austin, Texas. After a few years, I had the opportunity to join MongoDB. Diversity is celebrated here, and we all work together toward a common goal while having fun along the way. In my role as a Senior Solutions Architect, I support the LATAM Corporate Sales organization and help align MongoDB technology with customer needs and business goals. My children were born in Los Angeles, where, as an immigrant, I started thinking about my role as a parent in preserving Hispanic language and culture for the next generation. Luckily, it wasn’t too difficult given our location. The shared history between Mexico and the U.S. provides the perfect canvas to paint a picture of blended colors and influences from other places. This is apparent all across Texas and the southwest of our country. The food, architecture, names, battles, and social struggle through the years help build the foundation of what it means to be of Hispanic descent in the United States. We are embedded in the fabric of the region and country, and that is what we aim to share with everybody — our common bonds instead of our differences. Today, as the proud father of two young adults attending university, I can honestly say the job is not done. We still have other generations to share our culture and heritage with. I hope we can ensure that future generations are proud of being Hispanic and proud of the contributions made by members of the Hispanic community to the United States. Gustavo and his family Camilo Velez-Gordon , Field Marketing Specialist, New York City In 2003, my mom and I hopped on a one-way flight from Colombia to Newark International Airport with four suitcases and a lot of unknowns. As a 7-year-old with minimal knowledge of the English language, I had no idea what it meant for me or my future, and I was terrified. My family and I quickly settled in northern New Jersey, and I learned English in less than a year thanks to cartoons and shows such as Rocket Power and Drake and Josh. Throughout my upbringing, I learned that two things will always be true: Family is and always will be an important part of my life, and in the United States you are in control of your destiny, which may not be the case elsewhere. The older I get, the more significance Hispanic Heritage Month has in my life. This may be due to a deeper understanding of the importance of culture and my background. The month is a great opportunity to reflect on my journey to where I am today, and also a good time to educate the people around me about what it is like to be Latino in today’s America. The tech industry has always been fascinating to me, but, while in school, a career in tech always seemed like a far-fetched goal. Through my network, I was fortunate enough to secure a marketing internship for an ad-tech firm while finishing my senior year as a business student at Montclair State University. Once I got my foot in the door, I was determined to take full advantage of the opportunity. To this day, my main takeaway from the process of getting into tech is that mastering the skill of networking will open many doors in your career. As I approach my two-year anniversary at MongoDB, I frequently look back on my journey to where I am today, and I can’t help but smile. The terrified 7-year-old from 17 years ago came a long way. At MongoDB, I continue to grow, evolve, and learn. During my tenure, I have met incredible people, achieved many milestones, and launched multiple global programs that have had a positive impact on the business. I am so proud of how far my family and I have come, and I could not be more excited for what is to come for MongoDB. Camilo and his family Celebrate the Hispanic and Latinx community's contributions to music, literature, and film Spotify Reading list Title Author The House on Mango Street Sandra Cisneros I Am Not Your Perfect Mexican Daughter Erika L. Sanchez The Brief Wondrous Life of Oscar Wao Junot Diaz Dominicana: A Novel Angie Cruz War Against All Puerto Ricans: Revolution and Terror in America's Colony Nelson A. Denis Latinx Superheroes in Mainstream Comics Frederick Luis Aldama Empire's Workshop: Latin America, the United States, and the Rise of the New Imperialism Greg Grandin Borderlands/La Frontera: The New Mestiza Gloria Anzaldúa The Borders of Dominicanidad Lorgia Garcia-Peña The Battle for Paradise: Puerto Rico Takes on the Disaster Capitalists Naomi Klein The Arawak: The History and Legacy of the Indigenous Natives in South America and the Caribbean Charles River Editors The Indian Chronicles José Barreiro Eva Luna Isabel Allende The Bronx Evelyn Gonzalez Barrio Dreams: Puerto Ricans, Latinos, and the Neoliberal City Arlene Dávila Bodega Dreams Ernesto Quiñonez The Eagle's Throne Carlos Fuentes The Poet X Elizabeth Acevedo When I Was Puerto Rican: A Memoir
MongoDB is a Crain's Best Place to Work in NYC for the Fifth Year in a Row
We’re thrilled to announce that MongoDB has made Crain’s 2021 Best Places to Work in New York City list. This is the fifth year in a row that we’ve ranked among Crain’s top 100 companies in New York City, coming in at #29 for 2021. Among large companies specifically, MongoDB ranks #14 out of 47. At MongoDB, we are passionate about our mission of freeing the genius within everyone by making data stunningly easy to work with. This means enabling each individual to pursue their vision, whether they are a developer using our products or an employee. At MongoDB, if you have an idea, you get the trust from leadership and autonomy to run with it while excelling in your role. Every employee can see the direct impact they have on the business and product, as well as the inclusive culture we are building. To drive the personal growth and business impact of our employees, we have committed to developing an open, supportive, and enriching environment for everyone. From meditation sessions and yoga classes to fertility assistance and a generous parental leave policy — the opportunity to make an impact at MongoDB is real and we want to support all of our employees in that journey. It’s important for us to embody our company values, especially when it comes to “Embracing the Power of Differences.” One way we promote this is through our affinity groups , which support our larger commitment to an inclusive community. Our affinity groups provide a collaborative space for employees to mentor and connect with one another through a common interest or identity. In collaboration with our affinity groups, MongoDB supported organizations fighting for racial justice and equal opportunity through a fundraising campaign in 2020. MongoDB pledged $250,000, and through combined efforts with employees and outside contributors, we donated over $330,000 to organizations fighting for justice. While employees have worked from home during COVID-19, we’ve provided telehealth options, mental health support, emergency care leave, company-wide days off, and initiatives to increase social connectivity in a virtual environment. As employees begin to return to our offices, employee health and wellbeing, happiness, and success are of utmost importance to us. We are always striving to make sure that MongoDB is a great place to work for everyone. Hear from some of our New York City employees Marissa Jasso, Product Marketing Manager “As a Latina and Native American in the tech industry, it’s not often I come across a company that makes a consistent effort to ensure all members feel included. To me, that’s a real unicorn company. MongoDB is a deep breath. It’s the relief of knowing that every day, I can bring my whole identity to work.” Paige Jornlin, Manager, Customer Success “MongoDB has an incredible culture. Not only do we have an amazing team that makes me excited to come to work each day, but there are countless growth opportunities and our leaders show so much care for their people. It's truly special. MongoDB is also deeply committed to embracing differences. Without having such a diverse team, we wouldn’t be able to innovate, challenge the norm, or think about different ways of doing things as much as we do.” Blake Deakin, Area VP, Technical Services “We have the opportunity to solve really big, really interesting problems for our customers. There’s a good chance you’ll work on something, see it in the news, and then say, ‘Hey! I helped make that happen.’ For me, that’s one of the most gratifying things about working here.” Interested in joining MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Three Tips for Writing Your Customer Success Resume
So you’re interested in joining our Customer Success team. We’re thrilled you’ve identified MongoDB as a potential next step in your career! Before applying to one of our many open positions globally, take some time to read through these top three tips for what our Customer Success recruiters look for when reviewing applications. Less is more I’m a big fan of keeping resumes simple. Fun graphics, fonts, colors, and styles may be eye-catching, but at times they can also be distracting. Resumes that are easy to follow get noticed the most and showcase your expertise the best. If a resume’s format is hard to follow or in a hard-to-read font, a recruiter or hiring manager may miss some key points related to your experience that you wanted to highlight. Consider how you will organize the information you are presenting and which accomplishments you will highlight. This can often be an indicator of how you would present information to a customer! It’s a good idea to stick to a format where company names are highlighted in a larger font with short bullet points summarizing your day-to-day responsibilities and accomplishments underneath. Focus on your most recent role or experience that is the closest fit for the role you are applying to. Identify keywords and details in the job description Resumes that highlight key responsibilities and skills listed in the job description really stand out! We do not expect candidates to have all the skills required for our positions since Customer Success can vary across industries and organizations, but be sure to highlight the relevant skills you have that you can bring to MongoDB. It’s great to also showcase that you have a willingness to learn our technology, are coachable, and have progressed in your career. Try to tell a story with your resume and show the Recruiting team the skills you have gained through your past experiences. If you’ve spent any spare time upskilling, I recommend highlighting it to show your enthusiasm for learning and self-development. If you have been involved in any projects outside your core role that you think may be of interest to the team, you can add those too! Highlight details that showcase your experiences My final tip for applying to a role in Customer Success is to share the right details on your resume. Day-to-day responsibilities are great to list, but also make sure to share important details such as what type of customers you work with (SMB vs. Enterprise, for example), how many customers you manage in your portfolio, the region or industry you support, your current KPIs, and any significant achievements you have made in your current or previous roles. We have several teams within Customer Success at MongoDB focusing on different types of customers and regions, so this will help us to identify quickly which team your experience is more aligned with. These are just a few useful tips from my experience hiring for our Customer Success teams here at MongoDB. Be sure to check out our website to learn more about our Global Customer Success program and view our open roles . We hope to see you in the interview process soon! Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Sales Development Series: Meet the North America Account Development Team
Sales Development is a crucial part of the Sales organization at MongoDB. Our Sales Development function is broken down into Sales Development Representatives (SDRs), who qualify and validate inbound opportunities from both existing and prospective customers, and Account Development Representatives (ADRs), who support outbound opportunities by planning and executing pipeline generation strategies. Both of these roles offer an excellent path to kickstarting your career in sales at MongoDB. In this blog post, you’ll learn more about our North American outbound team, which is divided into territories covering North America West, North America Central, New York City and the Mid-Atlantic, and New England, East Canada, and the South East. Hear from Regional Manager Jordan Gregory and a few Account Development Representatives about the ADR role and how MongoDB’s sales culture enables employees to grow and succeed in their career. An overview of Account Development in North America Jordan Gregory , Regional Manager of Sales Development for New England, East Canada, and the South East Account Development at MongoDB is crucial to the success of our sales organization, being the first point of contact with all of our prospective customers. We partner with our incredibly talented Enterprise Account Executives to find new business opportunities within some of the largest and most complex organizations in the world across a broad range of industries (financial institutions, video games, telecommunications, insurance - you name it!). The Account Development team culture is one of extreme ownership. It’s about controlling what we can control, building off of each other’s strengths, enjoying working together, and holding ourselves and each other accountable for growing and failing forward every day. If you work hard, you play hard, and that culminates in a lot of fun with this incredible group! MongoDB has a growth-focused culture. Our management and Sales leadership team take learning and development seriously, and the most successful individuals on the Sales team are those who are committed to growing and learning in their role. MongoDB is an open-source data platform company, and I firmly believe that if you can sell an open-source data platform, you can sell anything. This is one of the most challenging places to sell and because of that, and the focus on growth and development, I’ve seen countless people (including myself) take their careers to new heights. The hardest part of sales is prospecting, and it’s something we train our ADRs on extensively. You’ll learn how to identify your Ideal Customer Profile, execute deep discovery and qualification, and progress deals forward to Qualified Pipeline. You’ll also go through our Sales Bootcamp and on-the-job training. Another product of the ADR program is the massive impact we have on revenue which allows folks to build their internal brand and make lifelong connections. On top of that, we have structured upskill programs to set our ADRs up for success in the next role that they’re pursuing internally, whether that's as a Cloud Account Executive, an Associate Account Executive, or other non-direct sales roles like Customer Success and Field Marketing. We’ve also had internal promotions from the Sales Development org to Sales Enablement. At MongoDB, there is a lot of mobility to progress your career in the direction you want, and you’ll be truly valued as a person rather than an employee number or a revenue target. Hear from some team members Andrew Brownlee , Account Development Representative for New York City I joined MongoDB because it seemed like a great place to start my journey to being an Enterprise Sales Executive in the software industry. The people here have a winning mentality and operate as a team when faced with a challenge. The products are world-class and we invest heavily in R&D. MongoDB also has a process called BDR to CRO that’s geared towards developing and promoting sales talent year over year. The most exciting part about working here is the opportunity ahead. To be successful at MongoDB takes conviction, drive, and curiosity. You have to be firm in your opinion that our technology can transform an organization for the best. You must have the drive to push when it's easy, and when it's hard. The best ADRs are focused on being effective with their activity day-to-day and aren't dissuaded by how easy or hard that particular quarter is. Curiosity will help you grow in your career. It’ll also help you get the respect you need amongst your stakeholders. Maria Dorsey , Account Development Representative for North America Central I joined MongoDB because I was looking for a challenging yet rewarding start to my software sales career. It was clear to me throughout the MongoDB interview process that there is a huge emphasis on growth and development which is exactly what I was looking for. During my onboarding, I received a lot of support from my team. Although learning the MongoDB value proposition, products, and sales process can seem overwhelming, my team set aside time to ensure I was ramping up successfully. My manager also took the time to listen to my concerns, talk through tech fundamentals, walk through use cases I was unfamiliar with, and was an ally that I could depend on. What makes me stay at MongoDB is the opportunity for growth, the culture of the Sales Development organization, and the collaboration with enterprise reps and management. I’ve been extremely lucky to learn from and work alongside Enterprise Account Executives, Regional Directors, and my Regional Vice President who all truly care about my growth and success. The biggest thing that makes someone successful as an ADR is their willingness and eagerness to learn. MongoDB doesn’t necessarily care if you come from a software sales background (some of the best ADRs have not), but rather your ability and eagerness to learn the tech, sales process, and stakeholder management. These characteristics are a great foundation for building a long successful career at MongoDB. Vlad Pak , Account Development Representative for North America West I joined MongoDB because I wanted to challenge myself and gain experience working in enterprise sales. MongoDB is an incredible company that offers many opportunities for personal, professional, and financial growth, but the thing that keeps me happy here is the culture. I am surrounded by driven and intelligent teammates and leadership that cares about my success. It's great to be supported from an employee-first perspective. I think the two key traits that make someone successful on my team and in my role are proactiveness and curiosity. Many of our team members are proactively sharing insights, collaborating, and facilitating engagement with each other which benefits us all and drives us to be the best ADRs we can be. Curiosity is the bread and butter of any successful sales professional and will directly impact the quantity and quality of the meetings we set, helping us attain our quotas! I am looking forward to growing my career with MongoDB in a closing role and taking on the challenge of owning my own sales cycle. It’s exciting to work for a company that is leading the charge in digital transformation and changing the way enterprises approach technological innovation. It has been a great learning experience so far, and I can’t wait to see how the organization will grow and evolve along with my career! Interested in joining the sales team at MongoDB? We have several open roles on our team and would love for you to transform your career with us!
How to Prepare for Your Enterprise Account Executive Interview at MongoDB
At MongoDB, our Enterprise Sales team is growing rapidly as we strive to build a salesforce with a legendary reputation of excellence and integrity. Although we are eager to add new reps to our team, we are focused on ensuring we hire the right people for the job and that we’re the right company for you, too! Because of this, our interview process may not be as quick or look the same as other companies’. We feel confident that we’ve designed our interviews to uncover a mutually beneficial opportunity that will allow anyone who joins the team to look back on their time at MongoDB as a career-defining point in their lives. Our typical interview process includes three interviews, a sales profile assessment, and a final interview that we call “The Challenge”. Throughout these interviews we want you to meet as many people on our team as possible. Your interview panelists may include the Regional Director (RD) you’d directly report to along with RDs from other regions. You’ll also typically meet with a Regional Vice President or SVP depending on your location. We ultimately want you to be introduced and exposed to teams across the company so that you receive insight into our broader culture and can decide if MongoDB is the right fit for you. We recommend treating the recruitment process similar to a sales cycle including preparation, qualification, and closing. No matter the interview, you should be aware that all MongoDB Enterprise Account Executive interviews are around the three Whys: Why MongoDB? Why you? Why now? Why MongoDB We want to ensure that we can support your career growth at MongoDB. At each stage of the interview process, leaders will want to dig in on the three P’s: 1. People Our executive leadership team is made up of some of the best in the industry. To understand who is behind the success of the company and how they got here, we recommend looking into some notable MongoDB figures such as our Executive team and Board Members. Prior to each interview, you will receive a guide with the names of the managers you’ll be interviewing with. We recommend doing some research on these individuals and their team members, along with other Enterprise Account Executives at MongoDB. It’s likely that you’ll be asked about this research during your interview, so be prepared to discuss what you found. 2. Product The MongoDB data platform is complex which can make our sales process rather technical in certain use cases. While we don't expect you to come with database expertise, we do want to know why you have an interest and see the value in selling it! We recommend taking a look at our customer testimonials online to learn how MongoDB technology is applied. We also recommend researching our differentiators, which should help you understand why a C-Suite executive should buy MongoDB. Below are some resources to help you get started. MongoDB Technology Overview Why MongoDB Atlas 3. Process Come prepared to talk about your week, where you spend your time, and how you plan and prioritize your accounts. While our EAEs do handle some existing business, the main focus is on new pipeline generation as we continue to disrupt a huge market. Our Sales team follows the MEDDIC sales qualification methodology as well as our own internal sales process. This provides the team with a proven roadmap on how the most successful sellers have closed deals and promotes a common language within our teams across the globe. We recommend you speak to the sales and qualification process you follow currently and understand how they compare. Why you We’ve spent a lot of time defining our sales process and how our Enterprise Account Executives can be successful. Because of this, we’ve been able to determine what top-performing reps at MongoDB have done differently and what characteristics help them quickly develop and achieve great records of closed deals. Coachability: There’s a ton of enablement at MongoDB, and we want you to make use of it! If you enjoy coaching and development, this is a good environment for you. Drive: The database market is massive, and MongoDB owns less than 1% of it. To be successful, you’ll need grit, a competitive nature, and a drive to disrupt one of the largest addressable markets in the software industry. Street smarts: Although the MongoDB product is technical, there is still a very human element to the sales process. We look for people who have emotional intelligence, the ability to “read the room”, and are empathetic. Ability to build pipeline: It may seem obvious, but our top performers are great at generating business meetings that impact their number of deals closed. You’ll need to excel at and enjoy hunting new business! Champion building: We strongly believe in making long-lasting connections and look for individuals who can identify and build a MongoDB Champion within their customers. Why now We believe that timing is important and want you to feel confident in your decision to join MongoDB. We encourage you to think about the following: Do you feel ready to leave your current role? If so, why do you believe now is the right time for you to do so? What are you not receiving in your current role that you’re looking for in a new role? Do you feel confident in your decision to interview with MongoDB at this time? These are things that will be discussed during your interview process, and we hope that you can happily articulate why you believe MongoDB is the next step for your development and career. Learn more about the Enterprise Sales team from some of our team members Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Preparing for Your Customer Success Interview at MongoDB
We’re thrilled that you’re interested in interviewing for a Customer Success role at MongoDB! Preparing for an interview can often feel overwhelming, but there are several steps you can take to prepare yourself for a successful interview with our Customer Success team. As with any job interview, you should take time to consider your goals and qualifications relative to the Customer Success role you are interviewing for and MongoDB. It is good practice to review the job description and research our company to get an understanding of our products, services, mission, history, and overall culture to help you decide if MongoDB seems like the right fit for you, your goals, and your interests. At each interview step, you’ll have time to ask your interviewer(s) questions, so come prepared with anything and everything that you are interested in knowing more about! This is an opportunity for you to interview us too, and your questions will help us learn more about you and what is important to you. Take a look at the Customer Success interview steps below to learn more about how you can best prepare yourself for success. Recruiter interview The first step in our process is an interview with one of our Recruiters. Going into this conversation, be prepared to discuss your experience, qualifications, and interest in the opportunity. I recommend reviewing the job description and aligning your experience with the qualifications of the role. You should also be prepared to answer questions around why you are considering new job opportunities and why you are interested in MongoDB. Lastly, think through common interview questions and be ready to describe the day-to-day responsibilities you held in previous roles, along with your goals for the future. Some common questions you might hear are “What are you looking for in your next move, and why?” and “What comes after Customer Success?” At MongoDB, we invest in our team members and strive to support your passions and interests. Knowing what your goals for the future are will help us better support your career progression! Prior to each interview, I recommend doing some more research. This research will only help as you progress in the process. Here are some resources to get you started: Familiarize yourself with noSQL Read about some of our customer use cases to get a feel for how MongoDB is being used in the field Familiarize yourself with our current product offerings These white papers (especially the ones under Business Strategy and Architecture) will help take your understanding much further Experience our managed service offering for yourself - spin up an Atlas cluster and read the Atlas FAQ Listen to Sahir Azam talking about Atlas and our ability to support customer’s multi-cloud strategies Customer Success Specialist Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Stakeholder relationships Interest in technology / technical situations you’ve encountered Interest in MongoDB’s products Ability to prioritize Adaptability I recommend preparing specific examples that you can share with your interviewer. Peer role play interview The goal of the peer interview is to assess your technical aptitude, ability to understand MongoDB technology, and your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan for how you are going to approach the role play, and use the prep call to ask clarifying questions. No question is off limits, so use the time to gain as much value as you can! We want to ensure you feel confident about this interview step. Data assignment challenge In your final interview, you’ll be given a list of mock accounts with mock data. The team will be assessing your ability to prioritize these accounts based off of the account data provided. To prepare for this, I recommend determining your approach and being able to clearly explain the logic behind your thought process and how you will put it into action. Customer Success Manager Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Customer facing experience Interest in technology / technical situations you’ve encountered Day to day responsibilities Enterprise software experience Business/Sales experience I recommend preparing specific examples that you can share with your interviewer. Peer and proof point interview This is an opportunity for you to meet with a peer on the team to learn about the team culture and what a day in the life looks like from someone in the role. The peer will also ask questions to learn more about you and your experiences. The goal of the peer interview is to assess your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. The proof point is a use case we provide to you prior to the interview. It will be discussed for about 20 minutes, with the goal of assessing your technical aptitude and ability to understand and articulate the value of MongoDB technology. While it is important to have an understanding of the technology, we don’t expect anyone to be a MongoDB expert. You should think through how you would handle this account and the areas you would focus on with the customer if you had just inherited the account. Why did they choose MongoDB and what else can you learn from the customer? Mock onboarding challenge Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan of how you are going to structure the meeting, and use the prep call to ask clarifying questions about the product or for guidance related to overall meeting management. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Four Tips for Writing and Applying with Your Engineering Resume
At MongoDB, we’re always looking for creative and passionate engineers who want to make an impact on the world. If you’re interested in a role on our Engineering team, we encourage you to apply! Before doing so, here are a few things you can do to make your engineering resume stand out at MongoDB. 1. Keep it concise It can be very tempting to want to detail out every project you’ve worked on and courses you’ve taken. However, I suggest highlighting the most important aspects of your background. Keeping your resume succinct demonstrates that you have a good understanding of your key accomplishments and that you can communicate effectively. I would recommend keeping your resume to one page with the exception of candidates who are 15+ years into their career. In that case, two pages is appropriate. I would also note that listing numerous programming languages, frameworks, and tools can often be confusing and distracting. Focus on what you have the most experience with. I’d recommend listing out core technologies and tools that you have concrete examples of working with, whether it was a recent work initiative or something you use for personal projects, and using those to provide context as to the work you were doing. 2. Keep it clear Ensuring that you choose a clear font and format for your resume is very important. Consider using standard fonts like Times New Roman or Arial and keeping the layout clean and easy on the eyes. Formatting your resume in a way that is intuitive is also key. I’d recommend highlighting your most relevant experience closer to the top. For example, if you’re a recent college graduate, I’d note your education towards the top of your resume. If you’re further into your career, I’d ensure your experience is listed chronologically and that your accomplishments are sorted by relevance to the role you’re interested in. Unless you’re interviewing for a more creative job such as UX or Product Design, I’d focus on clarity and a standard layout rather than too many customizations. For a software engineering role, clarity and legibility are most salient. 3. Be intentional Be intentional about the roles that you apply to. If a job description is looking for a certain skill set that you have, make a point to tailor your resume and highlight that skill set. This intentionality doesn’t just apply to how you build your resume. I’d also recommend taking the time to look over all roles on the career page and only apply to the ones that best suit your background and interests. Being intentional about the roles you apply to is a great way to also demonstrate that you understand your strengths. That being said, we don’t expect candidates to have all of the skills listed in our job descriptions. If you are interested in the role and feel that it could be a good fit for your experience, we are happy to look at your resume. 4. Think about what makes you unique Adding an interests section or a summary to your resume can add some color as to who you are as a person. Frequently, the first few minutes of a MongoDB interview before diving into coding will involve some form of the question “Tell me about yourself”. Although we are certainly interested in your work experience and accomplishments, we are also interested in what makes you, you! For the summary section, I’d keep it related to your engineering background, the type of role or environment you thrive in, and your interest in MongoDB specifically. For interests, you could mention something exciting in the engineering space you’re passionate about or something completely unrelated, such as hobbies, genres of books you enjoy, and places you’ve traveled. Ultimately, your resume is your opportunity to be true to yourself and show a potential next employer what makes you special. Highlighting your skills, keeping things clear and concise, and being intentional are the best ways to start your recruiting journey with MongoDB. We hope to see you in our interview process soon! Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Moving Across the World and Changing Roles: Meet Jake McInteer
At MongoDB, our employees are empowered to transform their careers and grow in the direction they want to. Jake McInteer is a perfect example of that — after building his career in London at MongoDB on our Solutions Architecture team, he is relocating to Sydney while transitioning to the Enterprise Sales team in the region. Take a look at this interview and learn more about his career path and what he’s most excited for in his new role. Jess Katz: Tell us a bit about how you wound up working at MongoDB Jake McInteer: I’m a Kiwi (New Zealander) who has always had a passion for technology - I think it’s probably in my blood as my parents met at the Government Computing Centre back in the ‘80s and just about everyone on my dad’s side of the family works in technology as well! I tried to be different from my family and study Accounting at university but quickly got bored and switched to an Information Systems degree. After that, I moved into a Consulting role with IBM, but I always felt myself gravitating more toward go-to-market functions. Eventually, I had the opportunity to move to a Presales role in a smaller company specialising in data and analytics and lept at the chance. My time in my first Presales role really confirmed for me how great of a space it is - an intersection between technology and business that gave me an opportunity to work on a wide variety of different things. In 2019, I made the call to move over to London with my partner for some overseas experience and started looking for a new role. MongoDB’s reputation of a high performance culture that was disrupting a market dominated by stodgy legacy vendors really excited me and put them at the top of my list. On landing in London in July 2019, I met with the Solutions Architecture Manager for Northern Europe and together we pushed through a handful of interviews within two weeks. The rest, as they say, is history. JK: What was your onboarding experience like? JM: In one word, incredible. From MongoDB University, through coaching sessions with people across the Solutions Architecture team and trips to HQ in New York City attending Sales Bootcamp and New Hire Technical training - I was left in awe at the resources MongoDB invests to give new hires everything they need to launch their careers at MongoDB. JK: What does a Solutions Architect (SA) at MongoDB actually do? JM: An SA at MongoDB is a technical expert that helps customers understand and evaluate MongoDB. We work closely with the Sales team to help potential customers understand the value of MongoDB as well as when and why to use it. In practice, this means we work closely with our customers’ development teams, with various people spanning software engineers, database administrators, product owners, security specialists, architects and more! We also support our marketing team by running various workshops and webinars. From time to time we also work on our own projects, building out various demos and applications. JK: Tell us a bit about what you’ve been working on as an SA JM: Being an SA at MongoDB has given me the opportunity to work on some of the biggest transformation initiatives of some of the largest companies in the world. I’ve been privileged to work with leading organisations across Financial Services, eCommerce, and even the Air Transport industries while in the role, and on projects that affect millions of customers and billions of passengers - it’s been incredibly rewarding. As we went virtual due to COVID-19, I also ran some of our first virtual-only workshops and webinars, including building out demos and hands-on workshops for developers to complete. JK: So what’s next for you in terms of your career? JM: I’m actually right in the middle of making a big move! My manager and I have always had regular development conversations since I started, and last year I expressed an interest to continue my growth and development into a full-time sales role, as well as my personal desire to move back down under and be a little closer to family in NZ. While I absolutely love the MongoDB team in the UK and have developed friendships here that will last for a lifetime, I am looking forward to further building my career with the team in Sydney. This move is also a career change! With huge amounts of support from my manager and others across the business, I’m making the transition from Solutions Architect to Enterprise Account Executive in Sales. I start my new role at the beginning of September and I’m excited to get started. It’s been awesome being a part of our UK team as it has gone from strength to strength, and I’m excited to get started with our Australian Sales team next. The Australian team is firing on all cylinders and is led by the impressive Jeremy Powers. In my view, it’s a great place, team, and environment for me to make the shift into a full-time Sales role and to continue developing my career all while being closer to family back home. JK: What are you most excited for in your new role? JM: Two things have got me super excited to get started. Firstly, the opportunity to make the transition into an Enterprise Account Executive role and join our formidable sales organisation is an opportunity too good to pass up. Secondly, I’m particularly looking forward to the opportunity to work with businesses in New Zealand and introducing new customers to the incredible technology we offer here at MongoDB. New Zealand has a burgeoning tech sector and some incredibly interesting companies and opportunities - one great example is THL Digital who we’ve done a lot of work with recently. I can’t wait to help them solve some of their biggest challenges and give developers down under a better way to work with data. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe , and would love for you to build your career with us!
Intern Series: Making an Impact Across Two Summers - Meet Talía Ayala-Feliciangeli
Talía Ayala-Feliciangeli is a rising senior at Georgia Tech who has spent this summer working remotely as a Product Design Intern. As a returning intern with two summers of remote work on the same team under her belt, Talía is leaving her internship with a unique set of experiences and lessons about #LifeatMongoDB. From the transparency about future visa sponsorship to one-on-one professional development that she’s received, Talía has spent these two summers impressed with the supportiveness of MongoDB’s program and her peers. In this interview, you’ll hear more about what’s made MongoDB a lasting fit. Alex Wilson: Hey Talía! It’s so good to meet you! I want to start this final interview of the Intern Series with one of the questions that I’ve been asking everyone: what brought you to MongoDB? Talía Ayala-Feliciangeli: During my first round of interviews with MongoDB, my recruiter asked me how I would feel about living in New York long term. I remember being super shocked that a recruiter was being so open about what an internship could turn into, especially when she started describing how MongoDB approaches the sponsorship process with employees who are from outside of the U.S. As an international student, it can be challenging to navigate the process of applying to jobs or internships. Unfortunately, not all companies are open to hiring individuals who may require sponsorship at any point in the future. The call with my recruiter was the first time I experienced a company being so open and honest regarding the immigration logistics that international students have to constantly think about, and it made me realize how supportive of a company MongoDB is. Both MongoDB and the specific position I had applied for seemed super interesting, but ultimately what made me decide to intern at MongoDB was the professional support, encouragement, and excitement I felt from the recruiter, the researchers I spoke to, and everyone else I had the chance to meet throughout the interview process! AW: Awesome! It’s so meaningful to see these experiences of openness and encouragement echoed so strongly. What sort of work have you been doing? TA: I work in the UX research team, which is a part of the larger Product Design team at MongoDB. The research team is currently growing, and it's exciting to get to learn different approaches to research through conversations with the new team members! My favorite project so far has been the Atlas Billing Alerts project I'm currently working on. It’s my favorite because due to the nature of the project I’ve gotten the chance to understand how different teams across MongoDB collaborate to build the billing experience, and the participants I’ve spoken to have had very different needs than the user groups I’ve worked with in the past. The stakeholders for the project are closely involved and have provided me with valuable feedback at every step of the project,which has helped me hone my approach to research and have a better understanding of how to translate stakeholder needs into research goals! Plus, I got to meet people throughout different teams at MongoDB which I hadn’t spoken to previously,such as Technical Account Managers and Cloud Support Associates. AW: I think it’s so interesting that besides being a return intern, you’ve also been able to return to the same team. How was your professional experience different the second time around? TA: As a return intern, I had the unique experience of starting the summer already understanding how different teams and processes work at MongoDB. I felt that this knowledge translated into me feeling more confident about my work: onboarding was much quicker, I had context for the projects I was working on, and it was much easier for me to connect with stakeholders for my projects. At times, I felt like a full-time researcher rather than an intern! Plus, having the same mentor both summers meant I got to meet her for coffee and hang out before the internship started this summer,which meant a lot. AW: That’s so great. Having worked remotely both summers, I was wondering if you could speak to the extent that your team supported you virtually? TA: At the start of the summer, my mentor and I had conversations about what I find harder to accomplish when working remotely. After identifying what those things were, we brainstormed ideas of how I could address them and how my mentor could support me with them. For example, I have a harder time staying focused when I’m working remotely from my apartment. My mentor and I decided I would create a detailed timeline breaking down what I needed to do for each of my projects, and we scheduled regular check-ins twice a week so I could share my progress and get her feedback. In general, my team provided a lot of support within this remote work model by creating spaces for me to consistently ask for feedback on my projects or just chat about our approaches to research. In the past I was almost shy about asking for feedback, but my team setting aside time for us to chat about these things despite being remote really helped me grow! AW: That’s definitely an enormous upside of such a collaborative company culture! Have you found that culture to be a positive fit? TA: The culture at MongoDB is incredibly supportive, encouraging, and collaborative. My background is in psychology and research, and I was concerned with how a lack of a technical background could impact my work at MongoDB. Everyone I’ve reached out to has been super friendly and more than happy to share their knowledge (or just have a coffee)! I’ve also really appreciated how encouraging my team members are when it comes to me learning and exploring different interests, be it a side project with another intern, implementing new tools for research, or chatting about the research goals I have. AW: As someone with a political science background, I can definitely understand the fear of coming into the tech industry without a very technical background, so it’s great to hear that you’ve also had such a positive experience tackling that learning curve—thank you for your willingness to share. Finally, I’d love to hear what your favorite thing about MongoDB has been! TA: My favorite part is that I get to have ownership over my work: while my mentor has provided me with constant guidance and support, I’ve always felt that I am given the freedom and trust to decide how to go about my work, from structuring actionable research plans to conducting user studies. While it was intimidating at first, it has been an incredible learning opportunity to understand how to conduct UX research in an industry context! Interested in interning at MongoDB? Our 2021/2022 Software Engineering Summer Internship for the US is now live and accepting applications for students