For banks to provide the personalized experiences that customers demand, they need to embrace the free and secure flow of data within an organization, and outward to the customer. It requires a fundamental change in the understanding of IT processes and a bank’s relationship with data.
A March 2021 global survey conducted by Celent, in partnership with MongoDB and Icon Solutions, shows what corporate clients want from their data-led services, and how companies plan to monetize payment data and support compliance with ISO 20022.
FinTech Futures, in collaboration with MongoDB, went to the market in search of the technological and strategic priorities for leaders and executives in the lending space as we drive into a digital future. The survey looks into the current state of the loans process within firms and where they are at with their automation/digitization of the process.
To better understand the path forward for the financial services industry in Asia, Celent, the leading research and advisory firm focused on technology for financial institutions globally, has conducted a detailed analysis of today’s landscape. This is based upon in-depth primary research conducted in 2021.