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Cancellation Policy

Customer may reschedule a services engagement more than 5 business days before the scheduled start date without penalty. If Customer reschedules a services engagement between 1 and 5 business days before the scheduled start date, Customer will forfeit 25% of the scheduled days and will be charged 100% of Company’s non-refundable travel expenses unless otherwise mutually agreed upon in writing. If Customer reschedules a services engagement less than 1 business day before the scheduled start, Customer will forfeit 50% of the scheduled days and will be charged 100% of Company’s non-refundable travel expenses unless otherwise mutually agreed upon in writing.