Explore MongoDB World 2019 announcements

Customer Success & Professional Services

Become the tech confidant you were always meant to be.

New legacy applications and complex migrations don't just make themselves happen. It takes a ridiculously talented group of consulting engineers to make it all happen and guide our customers to the promised land.

And at MongoDB, we take ridiculously talented to a whole new level. Our elite consultants delight customers every day, ensuring seamless service delivery while collaborating closely with our customers on adoption, satisfaction, and renewals––making it easier to make big-time business success happen.

Benefits

Reasons to
Work With Us

You like to put out the output? So do we.

Our teams are fast and efficient, with just a smidge of arrant attitude to empower our customers with everything from development to integration.

We'll grow your confidence through the roof.

When you do something well––really well––it builds character and boosts your career confidence factor by a jillion. Oh, and yes, we can help get you there.

Helping you help others helps you.

We care for and support our customers to a fault, and the best way we can champion their success is to help each other in every way––to become better, more thoughtful agents over all our success.

What Employees Are Saying

Alexandra Loh

Customer Success Manager

“Customer Success is exactly what it sounds - helping customers achieve success. Before MongoDB, I was part of a professional services delivery world. Working to achieve customer success was black and white. Since joining MongoDB, I've seen unparalleled enthusiasm, across the company, at every level, to help our customers achieve their goals. From delivering on expectations, to creative collaboration, Customer Success is truly like customer obsession. Quite a thrilling time!”

Ozge Tuncel

Director of Customer Success

“What makes MongoDB unique is our ability to combine fast paced execution with a highly collaborative culture. As the Customer Success Team, we closely work with almost all teams across sales, marketing, support, consulting, and product management. It is truly inspiring seeing the whole company come together to make our customers successful. Personally, I come to work with the enthusiasm of my first day as I am right there in the forefront of innovation with our customers across various industries. One thing that is guaranteed at MongoDB is that learning never stops.”

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