Frequently asked questions

What is your refund/cancellation policy?

To cancel your order, send your request to events@mongodb.com. Full refunds will be granted through April 30, 2018 via the original payment method. 50% refunds will be granted through May 31, 2018. After May 31, 2018, refunds will no longer be granted. Event registration may be transferred to another participant.

Where will MongoDB World 2018 take place?

All conference activities, take place at Hilton Midtown 1335 6th Ave, New York, NY 10019, United States.

Will all the presentations be filmed?

We’ll record the keynotes and select sessions from the conference.

When will the presentation slides be posted?

Presentation slides and session videos will be available on mongodb.com approximately one week after MongoDB World. All attendees will receive an email with a link to the presentations page as soon as it’s live.

Who is the Partner Summit for? When and where is it taking place?

The Partner Summit is a one-day event taking place on June 26, 2018. It is open to current and prospective MongoDB Partners only. Want to become a partner and attend the summit? Apply here.

What is the Advocacy Summit?

The Advocacy Summit is an invite-only. The summit celebrates our most engaged advocates. Interested in attending? Join the Advocacy Hub.

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