The explosion in the volume of ecommerce activity dominates headlines, but that’s only half the story. Even before the COVID-19 pandemic, shoppers were steadily increasing their browsing, comparing, and purchasing.
The legacy systems of record need to be integrated with all of the customer-facing channels (i.e. web, mobile web, native app, web chat, social, voice, store, etc.) to make this seamless consumer experience. With legacy data infrastructure, it is difficult to deliver.
For example, retailers need to display consistent product availability information and maintain customer context from one channel to the other. Unfortunately, that can be difficult to deliver if their channels receive and maintain data through different data stores and synchronized end of the hour/day/week/month. MongoDB enables retailers to deliver a personalized customer experience through rich features such as dynamic schema, expressive query language, full text search and real-time analytics.
Join us during this webinar to learn on:
- Trends and challenges Ecommerce & Retail companies face
- How the MongoDB Data Platform allows retailers to be more competitive
- Live demo of how to optimize the search function of your application through Atlas Search
- Realm , the edge-to-cloud data sync that handles conflict resolution and networking code for you
- Q&A Session