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Issues & Help

We're lucky to have such a vibrant community of C driver users. We recommend seeking support for general questions through the MongoDB communities on Reddit or Stack Overflow.

You can also refer to MongoDB's Technical Support documentation.

To report a bug or to request a new feature in the C driver, please open an issue in JIRA, our issue-management tool, using the following steps:

  1. Create a JIRA account.

  2. Navigate to the C Driver project.

  3. Click Create. Please provide as much information as possible about the issue and the steps to reproduce it.

Bug reports in JIRA for the C Driver project can be viewed by everyone.

If you identify a security vulnerability in the driver or in any other MongoDB project, please report it according to the instructions found in Create a Vulnerability Report.

We are happy to accept contributions to help improve the driver. To contribute to the official driver, follow the contributing guidelines. We will ensure user contributions meet the standards of the codebase.

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