MongoDB Quick Guides
Find in-depth information on the teams that support your MongoDB project and how you can best work with them.
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Quick Guide to Customer Success
This guide walks you through the typical journey your MongoDB project will take—and how your Customer Success team will help you drive success at every step.
The Quick Guide to Customer Success includes:
- An overview of the five-stage journey you can expect to take with your project and how your Customer Success team helps you at every step of the way.
- A proactive look at crucial best practices to keep in mind at each stage—as well as potential obstacles to stay ahead of.
- A vast array of resources that will help you excel with MongoDB.
Quick Guide to Professional Services
This guide outlines how you can enlist your own expert team of MongoDB specialists through Professional Services. You’ll learn about the wide range of capabilities available to help you confidently achieve outstanding project outcomes.
The Quick Guide to Professional Services covers:
- What MongoDB Professional Services are and the four main ways you can engage with the team.
- All the ways Professional Services can help you, including bringing solutions to market with less risk, developing in-house MongoDB experts, and much more.
- Resources to help set you up future success.
Quick Guide to Technical Services
This guide lays out the essentials of using MongoDB Technical Services. You’ll learn all about the different support options available and how to effectively create and escalate cases.
The Quick Guide to Technical Services covers:
- What MongoDB Technical Services are and how to make the most out of your engagements with them.
- A breakdown of all of the different subscription types.
- Best practices on how to create, escalate, and resolve support cases ASAP.
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