Changes to Technical and Organizational Security Measures

Last Updated: January 31, 2020.

We updated the Technical and Organizational Security Measures to provide you with additional detail on our information security program and the security features, processes, and controls applicable to the Cloud Services. We’ve provided greater transparency with respect to our personnel controls, how we train employees on privacy and security, the encryption measures in our products, network connectivity options, authentication options, backup configurations, the controls around our access to customer data, our software development lifecycle, monitoring and alerting, vulnerability management, and our security incident response policy. We also added commitments with respect to employee access to our internal systems, physical controls at our offices, our encryption key management procedures, business continuity and disaster recovery, incident tracking, and the certifications and audit reports we can provide to you.