How does the UPS i-parcel service give online shoppers a native checkout experience in more than 100 countries, and with 70 different currencies? In our webinar Yursil Kidwai, Vice President of Technology at UPS i-parcel, explains how an infrastructure of MongoDB powered microservices helps answer that question.
UPS i-parcel is a global e-commerce and operations service that enables retailers with operations in the United States and the United Kingdom to sell across borders to online shoppers in their native language and currency. UPS i-parcel dynamically provides shoppers with a summary of all landed costs, including duties and taxes, in the retailer’s shopping cart so there are no surprises when the order arrives. It is part of a broad range of UPS ecommerce solutions that results in increased shopping cart conversions and consumer loyalty.
Retailers that use UPS i-parcel report increased customer satisfaction, lower return rates, and even the elimination of fraudulent orders. Both sellers and shoppers benefit from reduced time in transit, tracking visibility and simplified transactions. However, in order to deliver that experience, UPS i-parcel needs to process a massive variety and volume of data in near real time.
Earlier this year, at MongoDB World 2016, Yursil explained why UPS i-parcel needed to migrate away from traditional relational databases to process that wide variety and high volume of data. He also revealed a new open source tool his team developed internally that allows developers to easily take the model–view–controller (MVC) programming pattern promoted within ASP.NET and expand it to scale.
MongoDB based microservices have become another important part of UPS i-parcel’s strategy. The application is implemented as a set of microservices distributed across the cloud to ensure there’s not a single point of failure. If you want to find out more about UPS i-parcel’s journey to microservices and MongoDB, watch the Enabling Microservices from Startups to the Enterprise Webinar.