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Kickstarting a Career in Sales: Introducing MongoDB's Sales Academy

I sat down with Bobby Gamble , Sales Enablement Program Lead, to learn about MongoDB’s brand new Sales Academy and why it’s a great opportunity for those looking to start their professional career. Jackie Denner: I'm excited to learn about this new program at MongoDB. Can you begin by explaining why you believe software sales is an exciting career to be in? Bobby Gamble: Software sales is on the front lines of helping customers solve their biggest business challenges with technology solutions. It’s a challenging and rewarding role that requires you to build trust with senior executives, deeply understand their goals and challenges, and be able to articulate a compelling case for change. The best software sales people are perceptive, empathetic, great listeners, articulate communicators, and enjoy working in a fast-paced environment. Furthermore, technology choices really matter. Combining the right people, processes, and technology is what gives companies their competitive advantage. As a software salesperson, your role is to partner with multiple stakeholders to help customers make intelligent, informed decisions to accelerate their business goals. JD: So, what is the Sales Academy? BG: The Sales Academy is an accelerator program to prepare those looking to kickstart an impactful sales career at MongoDB. It’s an opportunity to fast-track a path into Sales Development and start working on innovative projects taking place at household name brands. JD: What types of things will employees learn through the Sales Academy? BG: The Sales Academy is completely development-oriented, and there are two core pillars we focus on. First, we ensure that reps understand MongoDB technology and the wider technology landscape. A technical background is not required as we provide the support reps need through numerous learning programs so that they feel comfortable talking about MongoDB with customers. This includes learning about the software application stack, database fundamentals, the document data model, and our own suite of products. It is normal for reps to be apprehensive about the technology learning curve, and it is also normal for them to surprise themselves with how quickly they pick it up. I joined MongoDB as an Account Development Representative with a very limited understanding of the above concepts, but it is really fulfilling to look back at how comfortable I became with the technology after all of this training. It is knowledge I will carry with me for the rest of my career! Next, we give reps a strong foundation in sales excellence. We educate them on our sales process, how to run productive conversations with customers, and how to qualify opportunities for MongoDB. This starts with a SalesDev-specific program called Compass Week where reps learn how to generate and run effective discovery conversations. They then progress to Sales Bootcamp where they compound their knowledge and affirm their discovery skills alongside new hire Corporate Account Executives and Enterprise Account Executives. Bootcamp is where reps really solidify their readiness to execute successfully -- it’s the biggest part of a rep’s development journey that doubles down on everything they have learned so far across both the technology and sales process. Sales Bootcamp at MongoDB is an important milestone, reflected in multiple contributions from our C-Suite executives every single month. After Bootcamp, the rep continues to work through our various development programs as they grow into a Sales Development team member. This includes a group workshop series to share best practices and then a 90-day certification program to bolster their discovery armoury across our key products and services. After progressing to become a Senior team member, reps undertake a sales-wide initiative called Marco Polo, designed to help our sales org take MongoDB to market as a comprehensive cloud data platform with content to help reps engage CTO & CIO-level executives to solve their largest business challenges. This whole development path is curated to help new hires incrementally grow their impact and widen their skill set over a career-transforming first year at MongoDB. Then, when reps are ready for their next step, they undertake a role-specific upskill program ahead of the transition to ensure they can hit the ground running. We work with the leaders in each stream to provide a robust and worthwhile series of learning and practice opportunities to equip reps to thrive upon making the jump. JD: Are there any other programs and resources in place for employees in sales? BG: Yes, we are a very development-focussed organisation, and we want our own talent to grow and progress through what we call the “BDR to CRO” pathway. This is an initiative from executive sales leadership that demonstrates the investment in our people by providing a clear and transparent framework for employees to progress through the organisation. The pathways and avenues employees can explore are numerous, and “BDR to CRO” gives clarity to reps as they consider what will be best for them. JD: What opportunities are there at MongoDB for graduates of the Sales Academy? BG: Upon completion of the Sales Academy, reps will join the Sales Development team as either an Outbound (Account Development Representative) or Inbound (Sales Development Representative) rep. Outbound means partnering with your dedicated Enterprise Account Executives (EAEs) to plan and execute strategies to scale MongoDB’s footprint across your territory. Outbound reps are typically partnered with four EAEs who each report into a Regional Director and then a Regional Vice President. Reps team up with all of these stakeholders to develop and execute pipeline generation plans to grow MongoDB utilisation in both existing and new accounts across the patch. Inbound means handling leads coming in from both existing and prospective customers; qualifying and validating opportunities for sales to engage. SDRs working Inbound handle incoming queries at scale from customers anywhere across their region. As an SDR in North America for instance, you could be advising the CTO of a Silicon Valley startup in the morning and the VP Engineering of a major bank in the afternoon. SDRs aren’t mapped to a particular team of Account Executives, rather they uncover and qualify new opportunities from incoming signals of all types before sending them to the appropriate sales team to progress. Sales Development has become the springboard for a highly rewarding career at MongoDB. As an SDR or ADR, reps have the opportunity to make a big impact on the business while honing their skills to prepare them for their next career step. For many, this is an Account Executive role, but multiple progression routes exist. We’ve had Sales Development team members move into Customer Success, Marketing, Consulting or Sales Enablement, and more. JD: That's a great overview of the roles within our Sales Development team! Why is MongoDB a great place for someone to begin their sales career? BG: MongoDB is a great place to begin a career in any field, but in sales particularly, the level of investment in learning and development makes MongoDB unique. People choose MongoDB because they want to set themselves up for a great career. The company does a very good job of providing a growth-oriented environment that challenges you in the best way possible, while at the same time being a highly supportive and culture-focussed workplace where people can come to work as themselves. Last year, I benefited directly from this growth culture when I was promoted from Account Development Representative to Enablement Lead for the global Sales Development organisation. Personally and professionally, my growth while in Sales Development was substantial. I’d never seen a sales process and methodology so rigorously itemised out before. Then came the know-how and continuous learning required to deliver as an ADR with support from my manager and team mates. This meant regular, purposeful touch points to help each other better manage our stakeholders and be more effective in our processes. Sales Development at MongoDB to me means being put in a position to learn and grow. As a rep I was challenged every day to take more ownership and to think ever more strategically. Now, as part of the Sales Enablement team, I’m applying those lessons daily as I think about how to ensure every single new hire across all of our global locations is equipped to ramp and scale effectively during their time in Sales Development. Interested in a sales career at MongoDB? In addition to our Sales Academy , we have several open roles on our team and would love for you to transform your career with us!

June 2, 2021
Culture

Celebrating 10 Years of Interns: A Look Back at MongoDB's Internship Program Over the Years

This summer marks the 10 year anniversary of MongoDB’s internship program. What started as a small experiment with a few interns has grown into a programmatic machine responsible for a third of our engineering hiring. In the past 10 years, we have expanded from New York City to Austin, San Francisco, Dublin, Sydney, Copenhagen, and India. We’ve grown from only engineers, to also hiring Product Managers, Designers, Data Scientists, Marketing roles, and more. In celebration of this historic milestone, we’re taking a look back at how it all started and highlighting an intern from each graduating class along the way. The history of the program is long and winding, but the results are critical to achieve the growth that MongoDB has seen in recent years. The Beginning MongoDB’s internship program began when co-founder Eliot Horowitz, now Executive Vice President of Core Engineering Dan Pasette, now Vice President of Program Management Ian Whalen and the only recruiter on the team at the time, Stacy Ferranti, decided to hire some interns in 2011. When Ian first joined the company, he lent a helping hand to anything and everything, even when it was outside of his core job responsibilities, which led to his involvement in running our first intern program. “The startup life is about doing all of the things,” Ian said. He attended career fairs, helped schedule interviews, and matched interns with mentors. Now, we have an entire Campus Team dedicated to that! Dan Pasette, remembers being active in recruitment as well. Dan drove to universities to give talks and encouraged others to do the same at their own alma maters. “We didn’t have a lot of people dedicated to the program and we experimented with a lot of things along the way,” Dan shared. The beginning days mirrored the life of a startup. Through the years iterations were made, feedback was incorporated, and the program grew not only in size but also in quality. However, two things remained the same through my interviews with our former interns. First, MongoDB always makes sure interns work on interesting challenges. And second, the people at MongoDB genuinely care about each other. Hear from our Former Interns Who Still Work at MongoDB Randolph Tan Intern Class: 2011 University: NYU Current Title & Team: Staff Engineer, Sharding Randolph joined our inaugural intern class and has worked at MongoDB ever since. An engineer from MongoDB came to NYU to give a talk and from there, Randolph got to work on an open source project with the company as a part of a computer science club on campus.. At the end of the semester, he submitted his resume for an internship and got accepted into the program. After his internship, he decided to come back as a full-time employee. “In the beginning, I wasn’t working on an official team, but working on side projects,” Randolph remembered. He worked on a special project with Dan, and then ultimately was adopted into the Sharding team, where he is currently a Staff Engineer today. Back then, Randolph recalls a lack of structure in the program but now says “the structure today gives [an intern] the understanding of what your actual work is going to be and how you interact with the team.” Wisdom Omuya Intern Class: 2012 University: American University of Nigeria & Columbia Current Title & Team: Director of Engineering, Atlas Data Lake Wisdom first came to know MongoDB when Ian attended a career fair at his university. MongoDB ended up being Wisdom’s first and only internship, and clearly it made an impression. After his internship, he joined our New Grad rotation program. At MongoDB, New Grads have the opportunity to rotate on three teams and then choose one of them that is best suited for their skills and interests. Wisdom has remained very close to both the internship and New Grad programs throughout the years. Wisdom attributes many of his successes as now a Director of Engineering to what he learned while mentoring other MongoDB interns. “The experience helped me learn how to support people, especially those coming from a position where they might not have as much confidence in their abilities or the confidence that their skills warrant,” he shared. “Supporting interns, nurturing their talents and helping them with opportunities to thrive is quite fulfilling.” Esha Maharishi Intern Class: 2013 & 2014 University: Columbia Current Title & Team: Director of Engineering, Server Like Randolph and Wisdom, Esha learned about MongoDB when employees visited her school for a career fair. “It sounded like there would be a chance to work on a lot of interesting algorithms,” Esha recalls. She interned twice on the distributed systems team and worked on that team for 5 years after graduation. One of her favorite parts of working at MongoDB was the reading group that was held every other week. “I loved hearing the conversation and understanding more about the field. It was amazing to me that MongoDB had adopted Raft, a replication protocol that had just been published in 2013.” She continued to participate in and lead learning initiatives throughout the years, from hosting a talk on how to find good resources to keeping a shared list of books and papers with engineers’ thoughts on them. She more recently has spent time working on a more research-oriented team, where reading research papers together has been a core part of the work. “It’s still one of the best parts of the week, when we get together and figure out what parts we didn’t understand, what insights we had, and what ideas we can apply to our own work.” Kyle Suarez Intern Class: 2014 University: Rutgers Current Title & Team: Lead Software Engineer, Query Kyle began his journey with MongoDB as an intern on the Drivers Team. His intern project, Monary, was a success and he and his intern partner were invited to speak about it at the PyGotham conference in New York at the end of the summer. After finishing the internship, Kyle went through the New Grad rotation program and ultimately landed on the Query. After three years on the team, he had what he calls an "existential crisis". Unsure of his career path, he decided to leave the company and work in finance. But he couldn't stay away for long -- after a two year hiatus, one of his MongoDB intern buddies called him up and told him about a Lead Engineer opportunity on the Query Team. "I was unsure of whether or not to come back, but I was excited to hear about the company's growth. Most of all, I realized that I missed my friends at MongoDB and the friendly engineering community they had built." Kyle rejoined the company in 2021, leading a team on Query Execution. He says that working as a lead has been very satisfying. "MongoDB definitely builds lots of cool features, but this is a lot more than that. Supporting the team and helping them develop their own careers as engineers brings me a great sense of joy and fulfillment." Emily Pakulski Intern Class: 2015 University: Columbia Current Title & Team: Tech Lead, Cloud Insights & Telemetry Kyle is not the only person to have left MongoDB and come back! Emily, a HackNY fellow, interned with MongoDB in the Summer of 2015 on the Cloud Automation team. She first learned about MongoDB through a hackathon, and then discovered several of her most talented friends and Teaching Assistants joined as New Grads here. While she had a great time during her summer internship, she later attended a startup fair and became very passionate about the startup world. “I really wanted to do something mission oriented,” Emily remembers, “and that led me to go to a little, little startup.” Through this new job, Emily was able to travel to Niger (in West Africa), a highlight of her early 20s. While the experience was amazing, she began to realize that she wasn’t on track to reach her full potential by developing core technical skills. She met up with one of her former TAs who had been at MongoDB since graduating, Jonathan Balsano, and they discussed the kind of technical challenges that might be available back at MongoDB. She matched with the Cloud Backup team. “It was very obvious that MongoDB was the right fit. Everything I didn’t have at the startup, I had on the Backup team. It was interesting, backend work, focused on technical problems and much more team-oriented.” Years later, Emily now is on Jonathan’s team, and has grown to be an engineering manager herself. Marcus Todd Intern Class: 2016 & 2017 University: Carnegie Mellon Current Title & Team: Software Engineer, Realm Marcus learned about MongoDB the way many of our former interns do, recognizing our super comfortable t-shirts on campus. I met Marcus at a career fair in 2015 and he joined us for the Summer of 2016 on the Cloud Core team and the Summer of 2017 on the Drivers team. Marcus enjoyed the breadth of work available here. “Before the internship, I [assumed] everyone was going to be doing database work, but as an intern I learned [MongoDB] is way bigger than I had expected.” The decision for him to join as a New Grad was an easy one, and enjoyed the opportunity to rotate on even more teams within the company. Ultimately, Marcus landed on Stitch, which later became Realm after an acquisition. Realm feels like a startup within a startup, which has been the most exciting part of Marcus’s journey at MongoDB. “It’s funny because it’s only been three years, and we will take a look at the code base and some of it looks like ancient runes. But I remember, I may have written some of those myself.” Marcus also has been a mentor for several interns and New Grads, and enjoys the opportunity to meet unique individuals and help them grow. Tyler Kaye Intern Class: 2017 University: Princeton Current Title & Team: Software Engineer, Realm Tyler interned with Marcus in 2017, and also joined the Realm team after graduation. However, his journey is a bit different. Tyler was originally an intern on the Server team, and was working on a mobile project. “I interned on the Service Architecture team working on the POC for Embedded MongoDB, which is kind of the precursor to MongoDB Sync,” Tyler explained. “I think I get to say that my phone was the first phone to ever run MongoDB.” Tyler completed his rotations and joined the Stitch team in 2018 working on MongoDB Sync, and then a few months later Realm was acquired. Realm was based out of Copenhagen, so there was a concern that “some people in Copenhagen would have to move to New York or some people in New York to move to Copenhagen, and I went to my manager and said, I am happy to move to Copenhagen. My manager approved, and I relocated!” While living in Copenhagen, Tyler was able to travel around Europe and experience a brand new culture, while still working on the product he loved. The pandemic shortened his timeline abroad a bit, but certainly did not slow down the growth of Realm. “Four or five months ago, our team was three people and now we are eight,” Tyler told me. Both Tyler and Realm don’t seem to be slowing down any time soon. Allison Mui Intern Class: 2018 University: Carnegie Mellon Current Title & Team: Product Designer, Documentation Team Allison started her college career as a business major, but after one design course, she found her passion. She changed majors to Human Computer Interaction, and applied to our internship after learning about MongoDB in one of her data analytics classes. Much like Marcus and Tyler, she got to work on Stitch when it was still a new product. “I worked on creating a consumption dashboard for Stitch to show usage and make sure people didn’t get surprising bills,” she recalled. “It was great because I felt like I owned the project and I had my mentor to support me when I needed it.” She even got the final “LGTM” from our CTO, and felt like she was making a huge impact. Allison decided to come back to MongoDB as a Product Design New Grad on the Documentation team. Her biggest lesson? “You’re never too young to voice your thoughts and opinions,” she said. “My experience at MongoDB has been empowering for me to understand that my opinions and thoughts are unique and sets me apart from other people. People want to hear what you have to say.” Nataly Carbonell Intern Class: 2019 University: University of Florida Current Title & Team: Software Engineer, Atlas Nataly joined us as an intern during the summer of 2019. She interned on the Drivers team, and remembered that the internship really brought her out of her shell. “I consider myself introverted,” Nataly shared. “But it was very easy for me to get along with other interns. There was always something going on for us. I got to know MongoDB through the Speaker Series, which was an opportunity for leaders and executives to speak to the interns, and got to know the people through the events.” Nataly went through the New Grad rotation program, which she was grateful for to help her learn the type of work she wanted to do. “The culture throughout all the teams at MongoDB is very similar. Each team has different ways that they prefer to work and it was nice to see the various options. It was a good experience to see how teams interact and see differences in team sizes.” She now works on the Atlas team, and is enjoying the culture of the team immensely. “People on my team are always going out of their way to help one another.” Jenny Peshansky Intern Class: 2020 University: Stony Brook Current Title & Team: New Grad Software Engineer, Currently Rotating Jenny’s internship was like no one else’s on this list, as hers took place during the global COVID-19 pandemic! While she did interview in the office in the Fall of 2019, her internship took place remotely on the Server team. Despite the transition, Jenny had an incredible summer. “I didn’t expect to enjoy it as much as I did,” she admitted. “The internship program did a really good job adapting to the unprecedented situation and was the high point of my pandemic experience. The amount of social events was really great because I was super lonely, like we all were. I was able to get to know people and the program gave me purpose.” Jenny decided to join us as a New Grad and is currently going through her rotations on various engineering teams. When talking about her decision to come back she recalled, “I’ve had my mind set on MongoDB from the beginning. The internship only further reinforced that.” We are excited to see where Jenny ends up! The Future Why has MongoDB made such a big investment in our internships? After 10 years of iterating and improving, a third of our U.S. engineers come from our Campus Programs. On top of that, our interns and New Grads stay with MongoDB to grow their careers. A fifth of our Software Engineering leadership team were former interns and New Grads. “We’ve demonstrated the benefit of having a strong pipeline of young engineers,” Dan Pasette shared. However, it doesn’t come without hard work and dedication from the business. “We’ve had really great leadership in Campus Recruiting through the years. If we didn’t have the commitment to staff it properly, there’s no way we could have been successful. We were very intentional about having a system in place and iterating on that system every year to make improvements.” 10 years of continued success is an incredible accomplishment worth celebrating, but we aren’t done yet! Our program continues to grow to 4 continents and new business units, and we are so excited for what is to come. Interested in an internship at MongoDB? Keep an eye out for our student opportunities !

May 28, 2021
Culture

Honoring Asian American and Pacific Islander Heritage Month

In honor of Asian American and Pacific Islander Heritage Month, hear from four MongoDB employees about their own experiences and what this month means to them. Kyle Suarez , Lead Software Engineer, Query, NYC Three generations of Suarez men: Glenn, Felipe, and Kyle Asian American and Pacific Islander Heritage Month is a time for me to reflect on the strong family culture shared by many Filipinos. I want to share the story of my father and the many sacrifices he made so that my family and I can stand where we are today. In 1984, the Philippines was in turmoil, having suffered nearly two decades of rule under then-dictator Ferdinand Marcos. My father, Glenn, and his father, Felipe, traveled halfway across the world from Manila to Jersey City, NJ to start a new life. They weren't able to bring over the entire family at first, so the two Suarez men initially embarked on their journey alone. After much hard work, my dad was able to bring over his mother and his sister to America, too. He also continued his studies, graduating from St. Peter's University with a degree in computer science. Kyle's dad and grandma on a windy day in NYC In 1988, my dad was introduced by friends to a woman who had also moved from Manila to Jersey City — a woman who would eventually become my mother. While growing up, I was blessed by the love and care of my parents, who both worked while my grandparents took care of me during the day. We moved from our cramped Jersey City duplex to a house with a yard and a pool in suburban New Jersey. Compared to his humble beginnings, there was no doubt — my father was the living definition of the American dream. Our move from the city to the suburbs meant I was able to attend a much better school district. Though my parents initially encouraged me to take up medicine, I was determined to learn more about my father's profession and enrolled in computer science electives in high school. I credit my dad as the reason why I'm at MongoDB today. In 2017, I tragically lost my dad to a sudden heart complication. Losing a parent is difficult — especially when you lose them when they're still young. I credit my family's tenacity to the strong familial bonds rooted in our Filipino heritage. My father may no longer be here, but his spirit lives on in his wife and two children. I try every day to honor his sacrifices by channeling his work ethic, his selflessness, and his courage in my own role here at MongoDB. Jacqueline Ho , Sales Enablement Program Lead, NYC When I was younger, I would dream about having the stereotypical American childhood that was portrayed on TV. I felt like I missed out, but looking back, I understand how my experiences have shaped me into the person I am today. I was born and raised in New York City. My family lives in Queens, but I spent most of my childhood in Manhattan’s Chinatown. I attended a small Catholic school where my classmates and I had similar backgrounds — Chinese, immigrant parents, first generation American, and bilingual households. High school was not very different, and although the majority of the students were Asian, there was some diversity of ethnicities. Yet the immigrant family experience and the heavy emphasis on culture was still the norm for me. From both experiences, I grew to be confident and proud of my identity as a Chinese American. For college, I chose a university with limited diversity at the time. While most Asian Americans reconnect with their culture in college, I felt like my identity was tested. I struggled to connect with those like me on campus and chose to surround myself with others who didn’t look like me. It turned out to be one of the best learning experiences I’ve had. Because of my background, I wasn’t afraid to share my culture with my friends, and it was beautiful to see them listen, learn, and grow. Today, this shows in my professional life. Tech is diverse, but there still aren’t many women of color in software sales. I’m usually one of the few women and people of color in the room, but that doesn’t hold me back. As a part of Sales Enablement, I frequently work with sales leaders and executives at MongoDB, and I need to own the room. I’m not sure I would be as confident as I am if I didn’t have my experiences, and I’m thankful that my team continually helps me own my strengths. What I’m learning is the importance of owning and sharing your story because it builds confidence in yourself, and it will show in all aspects of your life. For AAPI Heritage Month, I’m thankful that MongoDB uplifts the community by providing a platform for us to do exactly that. Puneeth Bikkumanla , Software Engineer, Atlas Search, San Francisco When you talk to most Asian Americans about their story and how they came to the U.S., many of them follow a similar pattern of immigrating here at some point during their schooling, but my story is different. I was born and raised in Jacksonville, Florida and went to a school where I was one of two Indians. That doesn’t mean that I wasn’t in touch with my heritage. I remember travelling to India every summer, going to the temple for festivals, and having a close group of South Indian friends growing up. What I wasn’t prepared for was my parents’ decision to move to Hyderabad, India when I was in 7th grade. At the time, it felt like the world was crashing down on me. I was scared to leave my whole life behind and start anew in a country halfway across the world. However, looking back, it was one of the best things that has ever happened to me. I met so many different people and was able to really connect with my Indian heritage. After high school, I attended the University of Maryland and got a degree in Computer Science. Coming back was a bigger culture shock than I imagined it would be. I always assumed that I would assimilate back into the U.S. pretty quickly, but realized that the time spent in India made me a very different person. Reflecting on these two big transitions made me realize that an immigrant’s identity often oscillates between that of their heritages culture and the current culture in which they live. Balancing the two is harder than I thought. I believe that I, like many others, live somewhere in between where we would not classify ourselves as fully American, but not fully Indian either. To me, Asian American and Pacific Islander Heritage Month is a time to recognize and celebrate immigrants who seamlessly transition the boundaries between both cultures and form their own unique identity. When it comes to my career, it was in college that I really began to appreciate computer science. I love how practical and self-sufficient it is, and how you do not need to depend on anyone else to create something from nothing. Currently, I work on the Atlas Search team building the best full text search solution for MongoDB. I interned here in the summer of 2019 and decided to return full-time in early 2020. Looking back, I believe I have grown tremendously as a professional and as an engineer. A lot of that can be attributed to my managers past and present, as well as my team. What I like most is the strong focus on writing good code and getting things done right versus fast. I also like that we are working in a unique problem space (Information Retrieval) with non-trivial problems. Josephine Lee , Enterprise Account Executive, San Francisco Josephine and her grandfather I come from a long history of immigrants to the U.S. from Korea, and their life stories have shaped the person I am today. One of my favorite stories is about how my grandfather got his start as a chef. My great-grandfather passed away when my grandfather was only 18 years old. After his passing, my grandfather gave up his dream of art school, got married, and decided to look for a job at a nearby U.S. Army base. When he arrived, someone mistook him for the cook starting that day. They asked him to make a hamburger, and he didn’t know what that was. He threw a bunch of butter on the grill and the rest is history - he became a cook for the U.S. Army and would later open Korean restaurants in California. As I get older, my interest in my Korean heritage grows. This spring, I started reading the book Pachinko by Korean-American author Min Jin Lee. It follows a few young Koreans’ lives during Japan’s occupation of Korea. I find myself searching every line for my grandparents — in the fields, at the docks, between market stalls. I get excited to see Korea as they might have seen it, but also anxious I might miss a description. I treat each page as if it were their autobiographies. Reading this book has given me hope that I might understand them more by understanding the Korea they grew up in. There is also the small hope that by understanding them, I might better understand who I am and who I want to be, even now, in adulthood. Josephine and her siblings In terms of my career, I have a debt of gratitude to my grandparents. When I was 22 years old, I decided to pursue an internship in San Francisco. My grandparents opened their home to me and insisted on packing me lunch every day. Their support allowed me to start my career in software sales in San Francisco, and their own story of hard work and sacrifice is a legacy I feel compelled to carry in my work, especially in my current role at MongoDB. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!

May 28, 2021
Culture

Meet Some of MongoDB's Working Parents

In honor of International Family Day, I sat down with a few MongoDB parents to learn more about their experiences as a working parent, how they’ve utilized MongoDB’s family benefits, what this past year has been like for them, and their advice to others. Javier Molina , SVP of Global Corporate & Cloud Sales, Austin I was born and raised in Austin, Texas where I still live today with my family. I have been married to my college sweetheart for 13 years and we have three beautiful kids together. I am the SVP of Global Corporate & Cloud Sales and have been with MongoDB since August 2017, pre-IPO. I have teams all over the world, mainly located in Austin, Dublin, New Delhi, and Mexico City. Separating work from home life due to COVID-19 has been challenging. Early in my career, my wife and I established that my drive home would be my opportunity to unwind and mentally unplug from the day. Now, it’s become difficult to find that time for myself to reflect on the day and put it behind me. However, the additional time at home with my family has been very much welcomed. With growing responsibilities in my career, time had been moving extremely fast prior to the pandemic. I’m grateful that over the last 15 months I’ve had the opportunity to spend more time than ever with my kids. I taught my oldest to ride his bike, I was there to potty train my daughter, and with my youngest born in May of 2020, I’ve been able to spend every day with him; the first time I’ve been able to do so with any of my children. One of the things that I love about being a parent is seeing the joy of life and learning about the world through my children’s eyes. We’ve had two of my three children during my time at MongoDB, and outside of the extremely generous parental leave policy itself, my leadership team and direct reports have been extremely supportive. They’ve allowed me to take as much time as I needed without the feeling of guilt like I wasn’t fulfilling my responsibilities. Additionally, being in sales, sometimes it can be tough to take time off. However, with the benefits that come with our parental leave policy I felt extremely comfortable taking the time I needed over several months. Whether both parents work, you’re co-parenting, or one parent stays at home, being more intentional with your time is extremely important. If you’re not paying attention, you can find yourself working during family time or not applying yourself at work due to family obligations. Finding the balance between the two and being open with both your partner and your manager about your obligations helps align your support system to better support you and your family. Sinead Mcniel , Enterprise Territory Management Specialist, Austin I came to MongoDB three years ago as a sales rep and transitioned to our sales operations team in 2020. I live in Austin, Texas with my family, which includes my partner Conner, my 9-month old daughter Isla, and our two dogs and two cats. Being pregnant and having a child during the COVID-19 pandemic was interesting to say the least. The experience has been far from normal. During the beginning of the pandemic when I was pregnant, it was definitely stressful and scary not knowing much about the virus. Once Isla arrived and I went back to work there was a whole new challenge. Working from home brings a lot of distractions without a baby, so you can imagine what it is like with one! Although there have been challenges, there have also been a lot of positives as a work-from-home parent. The time I get to spend with my daughter is a huge positive. Between meetings, I can run downstairs and love on her or eat with her during my lunch break. A less obvious benefit was not having to worry about going into a room multiple times a day to pump milk or worry about my milk supply decreasing. I’m really grateful that I’ve been able to have this time at home with Isla. MongoDB has been incredibly supportive throughout my pregnancy and journey to becoming a new parent. I could not ask for more supportive or understanding leadership and colleagues. On top of that, MongoDB provides amazing benefits to new parents like a 20-week parental leave, a new moms Slack channel, and an awesome app called Cleo. Cleo has been one of the most valuable benefits to us as they offer virtual birthing classes, lactation consultants, and parenting guides/tips. This was especially helpful in a virtual environment. They even sent us a mini MongoDB hoodie for Isla! I also utilized our parental leave which was invaluable. The first few months of your child’s life are really demanding and juggling that plus work would have been an incredible challenge. Having 20 weeks to bond with my daughter and learn how to be the best mom I could be was so helpful. Leanna Lewis , Customer Success Manager, Sydney I’ve lived in Sydney, Australia for the past five years and joined MongoDB as the first Customer Success Manager (CSM) in APAC. I have a wonderful partner, Bryan, and a beautiful 1-year old daughter, Marceline. Outside of work, I enjoy travelling and skydiving (yes, I skydive for fun and have roughly 630 jumps). Marceline was born in April 2020, and I was fortunate to have 20 weeks of paid parental leave to bond with her. I also gave birth at an amazing private hospital under the care of a specialist Obstetrician because we have full coverage private medical insurance through MongoDB. When I returned to work, I received fantastic support from MongoDB, and my manager implemented a re-ramping plan to ensure I had a gentle transition back into the role. I was given plenty of time to train and re-familiarise myself with the technology and catch up on what had changed. I genuinely feel like the break reignited my passion for my role, and I became a much better CSM for it. A colleague also added me to a mums only Slack channel where we could share ideas and anecdotes of being a working mum, and it helped me connect to colleagues across the globe who were on a similar journey. The biggest challenge was the initial mental struggle of returning to work. I was torn because I was desperate for non-mum related conversations, and I needed the mental stimulation of work. As much as I loved being on parental leave, the 24/7 mum life doesn’t suit me, but I felt guilty feeling like I was abandoning my daughter every day. Prior to COVID-19, I spent a lot of time in the office. Removing the commute has doubled the time I get with my daughter on work days, which means the absolute world to me. Now I can be flexible, predominantly working from home and only going into the office when necessary. What I love most about being a parent is the overwhelming sense of love and connection to someone new in the world. I live life through Marceline’s eyes and love watching her grow, learn, and develop. It’s everything my partner and I could ever want! If you are a working parent, I cannot stress enough how important it is to take time for yourself. No matter how much guilt you may feel for working full-time, you need to set the right example for your kids so that they also put their health and happiness first. Eoin Brazil , Staff Curriculum Engineer, Dublin I have worked at MongoDB for around seven and a half years in various roles, starting as an engineer supporting our customers, to developing software for internal use, to most recently the Education team where I teach and create content to help people learn MongoDB. I live in the lovely Dublin suburb of Ranelagh with my wife, Gemma and our two daughters, Clodagh and Bronagh. In Ireland, the first wave of COVID-19 presented a real issue for childcare. Ireland had one of the most stringent lockdowns in Europe, and childcare facilities stayed closed for months. My wife is a community pharmacist who has gone to work as normal throughout the pandemic. The lack of childcare and balancing both of our jobs was the single biggest challenge we faced as working parents. MongoDB really helped with emergency leave which allowed me to look after the children whilst my wife ran her pharmacy. Without this help, things would have been so much more stressful and difficult to manage. My manager was very supportive and understanding of the entire situation as he too had a family and encountered several similar challenges. I also have to give a huge shout out to the MongoDB-Babies Slack channel. Even if it was just a cute baby photo every few days, it really did help to hear from colleagues who were facing the same challenges regardless of where in the world they were. A year before COVID-19, I utilized our parental leave and was lucky to have spent 20 weeks bonding with my youngest, Bronagh. Working from home has helped deepen the bond with both of my daughters, and the flexibility around scheduling has allowed me to spend more time with them. The curiosity of a young mind is amazing as are the questions without boundaries. I look forward to continuing to watch them experience the world. My wife and I met later in life and have been incredibly fortunate to have our daughters after encountering many difficulties trying to start a family. It turns out that more people than you think have challenges on the path to parenthood, so if you’re hoping to start a family, don’t be afraid to reach out to others for support - you will likely find that a difficulty shared is a difficulty halved. Any troubles you encounter will be rewarded a thousand fold by the simple smile and hand holding of a child who believes you are the center of their universe. MongoDB supports all employees on their journey to starting a family, regardless of age, sexual orientation, gender identity, or marital status. Our partnership with Carrot provides employees with customized fertility benefits including IVF treatments, genetic testing, egg freezing, donor eggs, donor sperm surrogacy, adoption, and more. Learn more about our employee benefits . Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!

May 20, 2021
Culture

MDBWomen: A Look into MongoDB’s Affinity Group for Women-Identifying Employees

MongoDB affinity groups are employee-led resource groups that bring together employees with similar backgrounds, interests, or goals. They play an important role in our company and culture. Our affinity groups build community and connections, help us raise awareness of issues unique to their members’ experiences, and offer networking and professional development opportunities. I sat down with some of the leaders of MDBWomen to learn more about their initiatives, impact, and plans for the future. What is MDBWomen? MDBWomen is a community of MongoDB employees identifying as women. We acknowledge that working women face many challenges and that not everyone experiences them in the same way. Our purpose is to connect and amplify the voices of working women at MongoDB by providing a space for support and advocacy. We understand that both work and nonwork conversations are important and use our time together to share experiences and build connections. We are women from all walks of life who want to create a safe space for discussing important topics. How did MDBWomen get started, and how has the group grown? MDBWomen began as a cohort of women within our North American recruiting organization. Although it was informal, it quickly became a recognized affinity group, but there was no group page within our intranet, no mission statement, and no globally friendly meetings outside of U.S. time zones. After a few years, an opportunity arose to reimagine the group, work on a mission statement, and expand from being just a social club to having a strategic plan for supporting women and impacting the business. Since its inception, MDBWomen has grown to just shy of 500 members globally, with chapters in India, Australia, and Ireland in addition to U.S. chapters in Palo Alto, California; Austin , Texas; and New York City. Wherever women are, MDBWomen helps activate them! What types of initiatives does MDBWomen organize? Our biggest initiatives typically take place during Women’s History Month. Every International Women’s Day (March 8), we host a companywide Purple Shirt Day to show support for women’s rights and raise awareness about the challenges working women still face around the world. In previous years, we’ve brought in spotlight speakers from outside the organization to discuss their personal experiences with being a woman leader in the tech industry. This year, MDBWomen organized a handful of events for Women’s History Month, including professional development workshops, panel events featuring speakers in sales and engineering, an empowering yoga flow and meditation, a Bollywood dance class, and a Kudoboard to share tips, words of wisdom, or experiences about promoting equality for women and employees who identify as LGBTQIA+. We are also aware of the particular challenges working mothers face. In an effort to destigmatize pregnancy and motherhood at work, we’ve partnered with one of our benefits providers, Carrot , to host sessions that discuss pathways to parenthood and fertility. It can be difficult to coordinate global events that all of our members are able to participate in, and we recognize that women face different challenges in different regions and cultures. Although many of our MDBWomen events are global, we also rely on the chapter leaders to coordinate initiatives in their region. Many chapters hold casual meetups along with networking events and other workshops throughout the year that allow women-identifying employees to connect with one another, find mentors, and upskill. 2019 International Women's Day Celebration in NYC How has participating in MDBWomen impacted some of our employees? We’ve had a lot of impactful follow up conversations after MDBWomen events. Our CIO Lena Smart gave a talk about imposter syndrome last year, and we had a great discussion afterwards. Knowing that you’re not alone, your voice is heard, and your feelings are valid is a big part of the support we give to our members. Our Carrot fertility sessions have allowed women to speak about things they normally wouldn’t talk about in a traditional work setting, and we were able to hear stories from women who had similar struggles and provide them with resources. It’s not just the events and speakers that have made an impact, but our individual members as well. Many of our members have found mentors within the group or connected with other women who have gone through similar experiences, and we love that we’re able to introduce women to one another across the company and across the globe. So many women have told their chapter leaders that they wouldn’t have received such a high level of support if it weren’t for MDBWomen. Read Jane Zirinsky’s story below to learn more about how MDBWomen has impacted her. Jane Zirinsky: In her Words One of the challenges many women face when planning their careers is building out space to also plan for a family. As soon as I hit my mid-twenties, I couldn’t help but notice all the studies, articles, and thought pieces on the so-called motherhood penalty that can affect women as they attempt to progress in their careers. I knew that I would have to be proactive in my career planning to avoid the dreaded plateau motherhood can unfortunately result in. However, one thing I didn’t know I needed to plan for was how to communicate to my boss and colleagues when I had a miscarriage. There really is no Emily Post guide for that! When I lost my pregnancy in the summer of 2020, I knew I couldn't hide it and that I would need support and understanding. However, I didn't know how to share this news with the people I worked with. Embarrassingly, my biggest concern was that I would make them uncomfortable. I felt vulnerable. Thankfully, my manager and I have built a strong relationship founded on trust and respect. She’s also a woman, and a friend, which made telling her much easier. My manager asked if I felt comfortable speaking to HR so that I could get access to the benefits available to me. Through our vendor, Cleo, U.S. employees can access grief counseling, support groups, and bereavement leave. I had no idea that this was an option for me and gratefully took advantage of the program. When they think of fertility benefits, many people think about hospital payments, parental leave, and childcare. It is so easy to forget that 25 percent of all pregnancies end in a miscarriage, and not a baby. I am a very outgoing, cheerful person, and there was a noticeable change in my energy levels after my miscarriage. I needed some time off to mourn, cry, breathe, heal, and process the complexities of all the emotions that come with losing a pregnancy. I learned that your body doesn’t care when you lose a pregnancy. It hits you with the full flood of postpartum hormones, which for many women (lucky me!) also includes the added onslaught of postpartum depression. I knew that these feelings were inevitable, and that people around me would notice something was off. Asking for help and being vulnerable is easier said than done. I always advise women and friends to reach out to their communities when they need support; so I did what I tell women to do all the time: I reached out to my community. I posted in our private, internal MDBWomen Slack channel about what I had gone through. Although it was challenging to be so vulnerable, it was the single best thing I could have done. I received an outpouring of support from MongoDB women across the world. They shared with me privately that I was not alone. I had more than twelve 1:1 conversations with other women who had lost a pregnancy. Some wanted to thank me for being brave and sharing my experience, some wanted to connect and cry, and some just wanted me to know them and to better know me. The single strongest tool I had to fight my depression was a feeling of connectedness and community. No matter how strong you are, nothing makes you feel more alone than depression. Add in the isolation of the COVID-19 pandemic, and that took my depression to another level. Had I not been brave, I would have missed the chance to connect with and support other women too. Now, I strive to be a resource for other women at MongoDB, whether it’s sharing information about access to benefits or proofreading emails that will alert leaders of the need for time off or additional support. I’m grateful that MDBWomen is a safe place to be open, share experiences, and receive the support and empowerment that every woman deserves. Hear from Some of Our Chapters North America Led by Jane Zirinsky , Melanie Kyono , Megan Blancato , Alexandra Hills , Gigi Neuenfeldt , and Libby Firer . The North America chapters have members in Palo Alto, Austin, New York, and many other remote locations across the U.S. and Canada. We’ve had women jump in and get involved during their first week at MongoDB alongside women who have been here for years. We believe strongly that empowered women empower women, and that you get what you give in communities like ours. Building a strong internal network provides support when facing challenges and gaining access to new opportunities. As part of this network, we’ve created an internal Propel-Her group aimed at elevating MongoDB women through mentorship and shared experiences. Propel-Her at MongoDB will be launching small, goal-driven peer mentor groups focused on specific professional development goals such as internal branding, negotiation, self-advocacy, and networking, where the emphasis is on peer mentoring and skill sharing. We are also launching a speaker pipeline in concert with our women in sales groups, which helps to connect our membership with women leaders in other companies and industries to inspire and teach us. With NYC and Palo Alto tech hubs being in our backyards, we strive to connect our members to the wider world of women in tech. Because MongoDB is headquartered in New York City, we have the advantage of access to the majority of our executive leadership team. One of our main goals has been to leverage that access to expand the connection our global members have with our C-suite. We do this via Q&A sessions with our executive team, sessions that spotlight women leaders and experts in their fields, and partnerships with our Recruiting and Diversity and Inclusion teams to ensure we can advocate for our members where the impact is greatest. Australia Led by Tammy Bailey and Jocelyn del Prado The Australian chapter of MDBWomen started just over a year ago, right before the COVID-19 pandemic. The women in Australia typically cannot participate in global MDBWomen events and meetings due to the time zone disparity, so we wanted to create a local community of women who could support one another. We brainstormed heaps of ideas and scheduled our kickoff event for International Women’s Day 2020, but the pandemic brought most of that to a halt. Despite this, we organized regular Zoom meetings that allowed us to connect, meet new hires, and generally get to know each other. We had a great lineup of events for Women’s History Month in 2021, and we plan to continue this momentum throughout the year. One of our goals moving forward is to engage women across various departments and roles within MongoDB. We plan to hold even more organized activities such as event sponsorships, welcoming and mentorship programs, ladies’ lunches, high teas, informal meetups, and yoga sessions. Another goal is to create opportunities for collaboration and friendships with women in other locations. The number of women employees in Australia has doubled over the past year, and we’re always working on ways to bring more extraordinary women into the organization. MDBWomen Australia is a place to have your voice heard and make a difference, and we are excited to continue growing our group of amazing women in Australia! MDBWomen Australia celebrating Purple Shirt Dat virtually in 2021 India Led by Palki Sood and Neha Mukherjee We joined MongoDB one month apart from each other and reached out separately to our office site leader, Amit Babbar, with our ideas and vision of forming an employee affinity group specifically for women in India. He connected the two of us with each other in August 2019, and the rest is history! India became the first established chapter of MDBWomen outside of North America. Our vision was to build a network of trust and a strong support system for all employees who identify as women in India . We believe that empowered women empower women. To add a local touch, we came up with the moniker “MongoWomaniya,” which is a fun way of representing our group and resonates with each member. We are proud that the logo we created for our group is now used as the logo for the global women’s group. We’ve been able to help foster new friendships by providing group members with a platform to get to know each other better and be sounding boards for common issues. We even started our own recognition program called “MongoDB India Superwoman of the Quarter,” which highlights women employees who are not only star performers but are also succeeding in balancing their work-life responsibilities and leading the way with their impact. Since the pandemic began, we have held multiple virtual engagement sessions addressing “taboo” topics such as polycystic ovary syndrome (PCOS). We also have held self-care sessions and collaborated with other affinity groups for activities such as Bollywood dancing. We have future plans to host more inspirational speakers, engage more “Womaniyas” to lead our regular meetings, and collaborate with recruiting to ensure we drive our diversity hiring goals. Our main goal is to ensure MongoDB India is a top employer for women, driven by our inclusive and equitable culture. MDBWomen India, AKA Womaniya, gather in the office prior to COVID-19 Ireland Led by Rita Martins Rodrigues , Avril Murphy , and Amy McKeon The Dublin chapter of MDBWomen provides a safe space for those identifying as women and allies to come together, share experiences, and help each other grow. Our goal is to support the women of our Dublin chapter with mentorship and upskilling programs, along with engaging our allies in open conversations in which we can help them demystify allyship and how it shows up at work. There is also an opportunity for the women of our chapter to connect with their peers in all of our major locations. We held our first event in April and are looking forward to establishing a community for the women of our Dublin team! Interested in pursuing a career at MongoDB and joining MDBWomen? We have several open roles on our teams across the globe and would love for you to transform your career with us!

May 10, 2021
Culture

A Field Marketer Adapts to a New COVID-19 Landscape: Meet Amy Rosenberg

I sat down with Amy Rosenberg, a Senior Manager for MongoDB Field Marketing based in New York, to gain insight into how her role transformed when the COVID-19 pandemic started, her newfound love for data, and the ways in which MongoDB helped her adapt to a new working environment. We also spoke about the initial hardships of the COVID-19 outbreak in New York, scouring for toilet paper and Clorox, and how she envisions Field Marketing in a post-pandemic landscape. Andrew Bell: Thanks for sharing your story with us, Amy. Can you tell me about your journey into field marketing? Amy Rosenberg: I started my first “grown-up job” three weeks before graduating college. I was a one-woman marketing department for a 10-person startup. Over the course of my five years there, I had the chance to try my hand at every part of marketing: content, product, demand generation, social media, communications, advocacy, and events. I realized early on that what I love and what I am good at is being in the field interacting with and building community for customers. About three years into my career, someone told me that what I did sounded a lot like field marketing. I’d never heard that term before, but after reading some job descriptions, I decided it sounded fitting. One of the perks of working for a startup was the ability to change my title and team’s name. We became Field Marketing, and I officially became a field marketer. AB: How would you describe field marketing to those who aren't familiar? AR: When people hear the words field marketing, they think of events. They picture the team searching for venues, coordinating with A/V, running promotional campaigns, and handing their sales team leads to follow up with. This is definitely a part of field marketing, but to me, it’s not the full picture. Maybe it’s because I started my career wearing all of the marketing hats, but I’ve always seen myself as responsible for understanding when and why to do these events, how to ensure the leads make it through the sales funnel and become new customers, and how to track and analyze the ROI. This is one of the main reasons I joined MongoDB. In my first interview, my future boss discussed how MongoDB Field Marketing was part of a larger account-based marketing (ABM) strategy. I wouldn’t be an event planner; I would be the CMO of my region and a business partner to my regional Sales team. Events would be one of many tools I could use to support driving new leads and accelerating deals. I’d never heard field marketing described as such a strategic and impactful function, and I jumped at the opportunity to join the team. After a year without live events, the scope of my role feels even more true today. AB: What was a day in your role like prior to COVID-19? AR: Before COVID-19, I was always on the move, jetting around the world to host various events. This gave me the opportunity to get to know my Sales teams, talk to our customers, and visit dozens of incredible places such as Montreal, Beijing, and San Francisco, to name a few. My suitcase was always packed, and I got pretty used to spending only two or three nights in my New York City apartment each week. I like to describe MongoDB as the perfect mix between startup and established company. The company is doing very well and has the structure, leadership, and product to succeed. However, we still have my favorite parts of a startup culture: transparency from leadership, fun perks such as surprise swag gifts, unique benefits such as Headspace memberships and Carrot Fertility, and — my favorite part — the ability to make a meaningful contribution no matter what your level of seniority is. I hosted my favorite event about six months after joining — a C-level dinner at Classic Car Club Manhattan. Our CEO gave the opening talk, and our Chief Product Officer hosted a customer panel. No one questioned whether a new manager should own something so big, and my leaders gave me full autonomy to make it what I wanted. It ended up being a huge success and still gets brought up two years later. Hosting two or three events a month was exciting and made a huge impact on my region, but it was also exhausting. By the time I was back at my desk in New York, I hardly had the energy to analyze whether or not my projects were yielding the best results. I knew hundreds of customers and potential customers attended my events each month, but I rarely had the opportunity to think about things such as whether or not those were the customers with the greatest potential to buy, if the Sales Development Representatives were following up with the right materials to ensure conversion, or if the leads were being accurately routed to the right people. I knew I wanted to be even more strategic in my role. AB: How did the COVID-19 pandemic affect your personal and professional life? AR: In March 2020, my entire world turned upside down and inside out. I went from spending a few nights a week in my one-bedroom apartment to not leaving it for weeks on end. New York City was one of the hardest-hit cities. I remember in early April I accidentally missed a meeting with one of my Sales teams because someone told me a store nearby finally had toilet paper and Clorox wipes in stock, and there was no way I was missing an opportunity like that. I felt comfortable putting myself before my work because from day one of the pandemic, MongoDB’s leaders encouraged us to do exactly that. They gave us companywide mental health days, hosted biweekly all-hands to keep us informed, and offered forums to discuss the current social and political environment. I then started hearing how companies were taking down job postings for open field marketing positions and some were even laying off existing field marketers. Field marketing equaled live events, and no one knew when live events would happen again. Naturally, this scared my team and me. Pretty quickly, our leadership sat us down and told us there were no planned layoffs, but we needed to get creative and find new ways to support the Sales team. Sales goals hadn’t changed, which meant we were still responsible for driving new leads and accelerating opportunities. I picked this job because I thrived on the social interactions it gave me. Suddenly, I was left with Zoom calls and an empty apartment. My fiancé is a doctor and was sent to battle COVID-19, working 24-hour shifts with limited PPE. I am extremely grateful that neither of us has gotten sick. It’s been a very lonely and stressful time, but having a team that jumped in to help when I needed a day off or scheduled a random Zoom happy hour just to chat made it much easier. AB: How have you pivoted in your role since the COVID-19 outbreak began? AR: When my job was producing live events, they had to be run based on location, meaning the same event could take place in five or more markets in a given month. Even if we could reuse the content, the hours spent on promotion to each location, traveling to and from, and managing the spreadsheets full of tasks to make it a success ate away all of my time. With the transition to virtual, this duplication became irrelevant. A webinar can reach hundreds of customers across the globe at once. As a Field Marketing team, we began to talk about and better understand what each region needed and where we could find overlap. We found that we could split up the work and build a marketing program targeted to different industries and use cases. Then, we could all take advantage of a single program for our relevant accounts. This sounded as if we were doing less work, but it really just gave each of us time back to focus on improving the work we did, rather than rushing to do more. The webinars became much higher quality, since each field marketer was producing less and could spend more time improving an individual program. An unexpected benefit of this sharing of work was our team becoming much more collaborative: team brainstorming sessions, asking for and providing feedback on work we could all take advantage of, sharing resources anytime we saw a success from our work, and bringing half a dozen brains together to create a much stronger program. AB: How has MongoDB helped you transition during this time? AR: Before COVID-19, the lines differentiating teams within Marketing were mainly based on the types of activities we owned: Field Marketing hosted in-person regional events, Demand Generation ran digital ads and webinars, and Strategic Events managed our large-scale global events. With no live events, these lines became blurry. With a lot of help and guidance from our Marketing leadership, we created lines based more on goals than on activity type. For Field Marketing, our goal is to source new and accelerate existing deals for our specific sales region. Events (now virtual) were just one of the tools in our toolbelt, along with customer stories, digital ads, executive engagement, direct mail, and even sales enablement to improve conversions on the inbound leads from Marketing. I told my manager that my new motto was “avoid doing work.” Naturally, they got very concerned. But, what I really meant was to take advantage of what is already being done by others, instead of duplicating efforts, and then reallocate my time to things such as lead flow handoff improvements, data hygiene, advising other teams on customer stories, and educating my sales reps on the self-serve tools we provide. This has been a very scary change of mindset for me, because I always equated success to the programs I owned. I’m insanely grateful I have such amazing leaders who completely supported my new mentality. This change also helped me finally realize what it means to be the CMO of my region: working collaboratively with the entire Marketing organization to ensure my region has everything it needs to hit its numbers. Not only has this made me much more strategic in my actions, but it also gave me the opportunity to meet and become friends with people outside of my direct team. I can say with full confidence that I work on the best Marketing team out there because of the people. AB: You've fallen in love with data during quarantine. How did that happen, and how do you envision it playing a role in your approach moving forward? AR: Some people baked sourdough bread. Others completed puzzles. I learned Tableau. We were given access to new data dashboards right around the time lockdown started, and maybe I just needed an escape from staring at my own face on Zoom, but I began spending a lot of time in these reports. Going back to the concept of being the CMO of my region and all the time I saved by “avoiding work,” I wanted to have a clear and deep understanding of what programs, messaging, promotion strategies, and content worked best in my region, so I could double down on what works and either stop or change the things that didn’t work. I’d never been trained on using Tableau or looking at data this way. When I expressed my interest in this analysis, my manager gave me the time to learn and asked our Marketing Ops team to help. I spent hours building new reports, asking Marketing Ops questions, and then discussing my findings with other stakeholders on the team. I began making changes and improvements to the programs I ran as well as to the ways all inbound leads for my region were handled. Without adding more events, I saw our conversions to new deals increase. On a personal level, I’ve found that I’m actually pretty good at this kind of analysis. My team and leadership now come to me with questions, and my manager actually helped take other work off of my plate so I could focus on this. I was even given the opportunity to present to our global Sales leaders on the lead flow process I helped improve. I absolutely love finding new insights and uncovering challenges I get to fix. AB: What do you think MongoDB Field Marketing will look like in the future? AR: I’m not going to lie: I really miss live events. Although we still achieved our goals this year, there is something special about how events foster relationships and community between a company and its customers. But whatever the world of events looks like in the future, I don’t expect Field Marketing to go back to being solely event planners. This past year made us learn how to work much more collaboratively and efficiently with the entire Marketing organization. We built better cross-functional relationships, learned the tools to help us analyze what our regions needed, expanded our use of digital marketing, and got extremely creative with our virtual events. We also demonstrated the importance of a strong partnership between Sales and Marketing by getting involved in enablement and lead conversion improvements — areas I’d never even thought to investigate before. We’ve shown the value Marketing can bring to Sales and the entire company when given the time, and it isn’t just more leads. When we slow down, think strategically, and become experts on our region’s needs, the impact has nothing to do with events. Calling this past year extremely challenging is the understatement of the century, but I always try to find the silver lining in every situation. In my experience, the pandemic gave field marketers the chance to become stronger business partners to our Sales leaders and own the role of CMO of our region. Interested in pursuing a career in Marketing at MongoDB? We have several open roles on our teams across the globe , and we would love for you to build your career with us!

April 15, 2021
Culture

How Three College Friends Became MongoDB Coworkers

Siya Raj Purohit, Chaitanya Varanasi, and Sohail Shaikh first met while attending the University of Texas at Austin (UT Austin) as undergraduate students. Five years after graduating, they found themselves brought together again — this time by MongoDB. I recently sat down with Siya, Chai, and Sohail to talk about this friendship that has been sustained through divergent career paths and continues to grow alongside their roles at MongoDB. Jackie Denner: Tell us about your story leading up to MongoDB. How did the three of you meet and begin to grow your careers? Siya Raj Purohit: I studied electrical and computer engineering at UT Austin from 2010 to 2013. Although Chai, Sohail, and I weren’t in the same year, we became friends from hanging out and working through the rigorous engineering curriculum in the same study lounge. Outside of the engineering building, Austin’s tech scene was exploding; some of my favorite memories with Chai and Sohail are going to tech events together. We met Stephen Wolfram (from WolframAlpha), briefly hung out with Mark Cuban, and crashed many SXSW tech events. Since graduating from college, I’ve lived in four states and worked across startups and venture capital firms. At MongoDB, I help provide founders with the resources they need to push the tech industry forward. Chaitanya (Chai) Varanasi: I am an electrical and computer engineering major from UT Austin, class of 2015 (Hook ‘Em!). Electrical and computer engineering is a fairly small cohort of students who all share a building and sit in the same hall for introductory classes. It is always said that the hottest fires forge the strongest metal. In our situation, we all had to go through grueling labs and coding assignments that would keep us up all night and unite us toward a common goal of passing that class. What started as collaboration on class materials very quickly transitioned into late-night frozen yogurt hangouts, playing Catan, and discovering Austin together. Sohail and I used to travel across the country for various hackathons, which was how we started our careers in software engineering. One of my favorite memories is of Siya taking us to the meetup of a lifetime at the Capital Factory, a startup incubator in Austin; we even got a picture with Stephen Wolfram! After graduating, I joined a large financial institution in Dallas as a software engineer, and then I began my presales journey in the performance space. After realizing the potential of data and understanding the value companies gain from data insights, I joined MongoDB. Sohail Shaikh: My journey in tech began when I was 12 years old and built my first computer. Since then, I have always been fascinated with new technologies and learning more about them. I was a math major at UT Austin, class of 2015. I actually can’t remember the first time I met Siya or Chai, because it seems as if I have known them forever, and I felt an immediate bond with both of them from the start. I have vivid memories of our times at UT together: attending hackathons, collaborating on ideas, and spending a lot of time talking about the future and how we could bring change. In the five-and-a-half years since graduating, I have worked in Palo Alto and Dallas — at a startup, at AppDynamics, and now at MongoDB. I’m excited to be reunited with Chai and Siya; we are all very passionate about making a positive impact in this world, and we are all doing that today at MongoDB! JD: What is your role at MongoDB? SRP: I’m helping the next generation of developers to build great companies. There is so much great talent coming out of universities and startup accelerator programs, and MongoDB for Startups works with developers to ensure they have the right products and services to transform their ideas into innovative companies. More than 1,500 companies have #BuiltWithMongoDB so far — and we’re super excited to continue growing the ecosystem. CV: I am a Senior Solutions Architect. My day-to-day job consists of being a technical partner to our rock-star sales team and performing proof of concepts with our customers to continually grow our MongoDB presence. SS: I am a Solutions Architect at MongoDB for the South Central region. My day-to-day job is working with customers in the presales organization and showcasing why MongoDB is so amazing. JD: How did you maintain your friendship after college? SRP: After college, I lost touch with Chai and Sohail for a couple of years. I moved to Silicon Valley, and although we periodically caught up through mutual friends, we didn’t really reconnect until we all joined MongoDB. I joined a few weeks before Chai (mostly to be part of his welcoming crew) and was ecstatic when Sohail told us he was joining MongoDB too. Now, we have a private Slack channel (named after one of our favorite Bollywood films) where we talk about our jobs and lives and also share cute memes and gifs. CV: Sohail and I both lived in Dallas and worked on the same team at a previous company. We have done multiple trips together and spent way too many nights eating sushi and Whataburger! Siya and I lost touch for a little because of the distance, but we were able to make up for lost time after joining MongoDB. SS: I am horrible at maintaining relationships, but Chai and Siya keep me in check (it’s just the type of people they truly are). I would meet Chai once a year on a group trip, and one day I called him to learn more about his new role at AppDynamics; he didn’t hesitate to refer me in. Next thing I knew, I was working with him on his team. Two-and-a-half years later, Chai decided to move to MongoDB, and I couldn’t resist. After working with Chai, I am now convinced I talk to him more than his wife does. Siya and I reconnected during the pandemic through a socially distanced meetup at a park while I was visiting San Francisco. Now that we both work for MongoDB, our friendship has picked up right where we left off. JD: All three of you joined MongoDB during the COVID-19 pandemic. How was the remote onboarding experience? SRP: Honestly, I was sort of nervous about joining remotely. I had left a company where I had really strong relationships with my coworkers, and it was daunting to imagine building new connections while being entirely remote. During my interview process, I asked for advice on how to best onboard. I was recommended the book The First 90 Days , which provided a great framework and onboarding roadmap. The MongoDB onboarding week itself was awesome — I met many people across the company, joined a few employee affinity groups (MongoDB Women is my favorite!), and learned about the lives of my coworkers beyond work — I even virtually met some of their babies and pets! I’m really excited to spend time with coworkers in person once it’s safer to do so. CV: I had a phenomenal experience with onboarding. Everyone at MongoDB has been nothing short of helpful. This was the first time in my life that I got to meet an entire executive team in a small group setting within the first month of joining the company. Each MongoDB executive hosts a coffee chat once a quarter, which is a great way to get to know them more personally. That kind of exposure is unparalleled, and it truly showed me how a great culture was supported from both bottom up and top down. SS: Onboarding at MongoDB is the best I have ever seen! Training and role clarity have been phenomenal, even in a remote setting. The material is organized and easy to grasp, and I don’t feel as if I have been left to figure everything out on my own. The team is extremely helpful in answering all of my questions and helping me grow. In Sales, there is also boot camp, which is divided up into two parts for my role. Boot camp lasted for a month to avoid any Zoom fatigue (given that we are all virtual), which also gave us more time to work on our assignments and properly learn the lay of the land. JD: What are you most excited about? SRP: I am so excited about Chai moving to NYC so we can work out of the same office when it reopens. I’ve already mapped out the top 10 bubble tea shops in NYC for us to visit. CV: I am ready to explore New York with Siya and have future MongoDB lunches together. Sohail and I are ready to tackle our Sales Kickoff and have fun when we return to normal situations after the pandemic. We are all career-driven individuals, and I am excited to see how we can uplift each other as a family. SS: I am most excited to be learning about the database space and contributing to growing the business. I am also super excited to see where MongoDB goes in the future. As one of the world’s fastest-growing databases, it feels as if we are on a rocket ship. JD: What advice would you give to others who are looking for a new role? SRP: Recruiting is always hard. Find unique ways to showcase why you’re a fit for a certain role or company — passion is seen and rewarded. CV: Always keep your connections and networks alive. Keep interacting with the folks you care about. I am nothing without my work friends and my work family. MongoDB is on a rocket ship right now, and you will absolutely love working here. SS: Don’t be afraid to take a risk in your careers, and put in an application to MongoDB today! We love working with talented, hard-working folks, and the grass is truly green on this side! Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to build your career with us!

April 1, 2021
Culture

Think Big, Go Far with the MongoDB Customer Success Team

Customer Success Managers (CSMs) play an integral role at MongoDB by providing our customers with the tools and guidance they need to make an impact on the world with their applications. Our Customer Success team is made up of employees from all around the world and collectively speaks 10 languages. Stay tuned to learn more about how the team has grown over the years and get insights into what a day in the life of a CSM at MongoDB is really like. Customer Success at MongoDB For CSMs at MongoDB, every day is different. With a wealth of growth opportunities, a diverse set of customers, and the chance to play a role in the full lifecycle of a customer’s journey, CSMs have the opportunity to constantly innovate and develop creative solutions. Here, Demarcus Lloyd and Paige Jornlin from the U.S.-based team share what it’s like to be a CSM at MongoDB. Demarcus Lloyd, Senior Customer Success Manager, Austin Candidates often think you need to have a strong background in tech to be a CSM at MongoDB, but that’s not necessarily the case. I, for example, completed a college degree in chemistry and international studies, and in 2015, I was working full time in a molecular biology and pathology division of a lab. Initially, I was worried that without a computer science or engineering degree, the move to a technology company would be too difficult of an adjustment, but the opposite proved to be the case. I transitioned my career and joined a health IT company, where I was promoted to a Customer Success role within a year. That role opened doors for other opportunities and eventually led me to join the database space with MongoDB. My portfolio includes computer software and hardware companies, as well as retail, media, oil and gas, and even healthcare companies. This type of diversity in industries creates exposure to some really niche and interesting use cases for MongoDB. One of my favorite success stories is about one of my customers that had major concerns around migrating from on-prem deployment to our cloud offering, Atlas, and sharding several terabytes of data for a customer-facing application. This hesitancy was delaying the company’s overall goal to offload from its data centers by 2022, which could implicate millions of dollars in cost savings. Knowing the team needed to see another successful customer example to move forward, I leveraged a key stakeholder relationship I built with another customer that had a very similar migration and sharding experience. The Lead Engineer agreed to provide me with their tech specs, success metrics, and migration experience to be shared back with the customer. By sharing this proof point, I was able to restore my customer’s confidence, and the company was able to migrate its preproduction workloads a month ahead of schedule and begin migrating production workloads in Q3, ultimately accelerating and de-risking an expansion. When it comes to our team culture, the Customer Success organization is a collective of some of the most talented and selfless individuals I have had the opportunity to work with. For most of us that don’t come from a database background, we recognize that MongoDB can be challenging for beginners to learn. However, the individuals on the team all have strengths and weaknesses, and this is where the collaborative spirit pulls through. A lot of the playbooks, team enablement, and initiatives that are in place for the team are spearheaded by the CSMs themselves, with a focus on the betterment of the global team. We also have a lot of team events. I manage our global happy hour sessions for all new hires every quarter to welcome them to the team. Recently, we had a trivia night as a team-building exercise. The questions ranged from films to history, music, and even Greek mythology. With the various age groups that make up the CSM team, it was interesting to see firsthand the generational familiarity across the topics. At times, it was really competitive, but it was a lot of fun. Paige Jornlin, Customer Success Team Lead, New York City When I first joined MongoDB in May 2018, I was blown away by the onboarding process. Right from day one, they guide you through your ramp-up and make sure you have everything you need to feel comfortable talking to these really technical customers. I also was paired up with a “buddy” at MongoDB to help me with all of my questions during my first few weeks, and I attended our incredible sales boot camp. Since 2018, we’ve only made improvements to these programs. At the beginning of COVID-19, we built out a Customer Success boot camp to take these concepts they’re learning about throughout their ramp-up plan and let them hear directly from the experts. I was certainly impressed two-and-a-half years ago when I joined, but it’s changed drastically, and we have a huge focus on making sure that any new hire has all the tools and support available to really get comfortable with it. The Customer Success team takes a really powerful, impactful product and jumps in to expedite and ensure a customer’s success. We offer a really deep level of guidance and partner closely with our clients as they work toward all of their upcoming objectives. We like to think of ourselves as an extension of their team. We also focus on making sure customers can take advantage of the whole ecosystem of tools they have available to them and on ensuring that their experience is seamless. Every day in my role is different. One day, I might be meeting with our Sales leaders from the various regions I support to strategize on how to best support accounts and de-risk them, while on another day, I might be working with my team to drive toward their metrics and career goals. I’m also really passionate about bringing the team together for enablement and mindshare of what’s going well and what the team might be struggling with. Our team culture is one of the things that excites me the most. Having a team of people I want to be around who are extremely intelligent, challenge me, and make me feel super comfortable is of the utmost importance to me. Because of COVID-19 and our office closure, I ate lunch by myself for the first time after two years in my role here, and it felt so weird because this is such a tightly knit team. We’re always doing things together — constantly looking to collaborate on projects or even just hang out. The team culture has been one of my favorite parts of working at MongoDB. Our team is also really diverse, and people’s differences are embraced. Without having that diversity of background, thought, race, sex, and so forth that exists on our team, we wouldn’t be able to innovate, challenge the norm, or think about different ways of doing things as much as we do. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe , and would love for you to build your career with us!

March 17, 2021
Culture

Meet Some of MongoDB’s Influential Women Leaders in 2021

Each year, MongoDB highlights some of our most influential leaders in celebration of International Women’s Day. These women are making a huge impact on their teams and the company, have grown their careers at MongoDB as managers, and inspire us every day. Kathrin Schmitt , Manager, Corporate Sales - DACH, Dublin, Ireland Change is the only constant in our life. Embracing it and continually searching for opportunities to grow is my secret to finding success. When I got my master’s degree in finance, it did not occur to me that I would switch gears and change fields entirely in my early 30s. My family and many friends thought I was crazy for abandoning an industry that I worked hard to be a part of and successfully started to build a career in. However, I saw how technology is changing the world, and I wanted to be part of something that is growing and disruptive. When I got the opportunity to join MongoDB in early 2016, I left all my friends and family behind and embraced the challenge of moving to a new country and industry at the same time. Five years later, I don’t regret a single day. I am leading our DACH and French Corporate Sales Teams at MongoDB, and personal and professional development are still key to my success as well as the success of my team. My team is building the market from the ground up, and this requires courage, innovation, knowledge, and trust. Our technology is disrupting the database market, but few people know that our Sales Team is outstanding and disruptive too. I rely on the entrepreneurial spirit of my team to understand how we can not only find new customers but also build scalable processes that will exponentially grow the customer base in these regions. Learning, developing, and innovating is deeply ingrained in our team culture. This is crucial, because it allows us to try new things and fail until we eventually succeed. I truly trust that my team knows what is best for the market and their customers, and I wholeheartedly support them in their own development. MongoDB has a very open, inclusive, and collaborative culture—one that I have felt completely confident in and supported by. I feel as if I can be myself at work, and that’s something I try to pass on as well. Our jobs take up most of our lives, so it’s important that we feel fulfilled, safe, productive, and in a position where we are not afraid to fail and can share our opinions without feeling judged. I want to inspire and encourage my team to build together and to be the best version of themselves. I love helping my team grow and succeed, and I hope I can share my passion for MongoDB and our product with them. The database market is the largest in software sales, and we serve customers who are truly changing the world. I’m surrounded by compassionate and supportive women at MongoDB every day, and as I expand my team, I’m focusing on bringing more women into our sales organization and providing them with the resources they need to advance their careers. As a leader, it’s really important to make sure you’re there for your team. When you take care of your people, they will take care of others. Lungowe (Lulu) Andala , Global Payroll Manager, New York, NY I was born and raised in Zambia and at the age of 16 migrated to Australia to study. Once I graduated from university, I kind of stumbled into a payroll coordinator role while looking for a job in my field of study. I had never done payroll before, but I’ve always loved working with numbers so I interviewed for the role. The company saw my enthusiasm and willingness to learn, and I got the job! After a few years, my partner and I moved to the United States, where I worked for a professional employment organization (PEO) before joining MongoDB. When I think back, all my prior roles pushed me toward a management position, even if I didn’t necessarily know that at the time. One thing I always enjoyed was training and sharing the knowledge I had with peers. This naturally led to me being the person who trained new team members. As I honed this skill, I noticed that people got more value from “guidance,” which facilitated a better understanding of concepts, as compared to a more traditional step-by-step training method. I never thought I’d be a manager, but when I was presented with the opportunity to build a team here at MongoDB, one of the things I was most excited about was how I’d contribute to the growth and development of the team. My manager has been a strong role model who continues to help me grow by pushing me beyond my comfort levels, while still offering the same guidance and coaching I strive to provide in my own management style. When I became a manager for the first time, I was worried that I wouldn’t get it right and that this would impact my team’s motivation and performance. If I could go back and talk to myself back then, I’d say “Stop being in your own head too much.” You may stumble a few times, but you’ll realize that if you give your team opportunities to grow and develop, they will stay motivated. If you provide clear and achievable objectives for your team, they’ll understand what value they are bringing, not only to the team but to the company. They’ll feel as if they are working toward something tangible and that their work is making a difference (which it is). Sometimes your team will come to you for guidance and you won’t always know the solution right away, and that’s okay. Someone once told me a good manager is the one who asks the right questions, not someone who knows everything. Don’t place value on knowing the answers to everything all the time. My approach to leadership is to be democratic and be a coach. In almost everything I do, I try to keep my team in mind. I ask myself questions like “How will this impact the team? Are there growth opportunities for my team? How can I get the team involved throughout this process or project?” I try to give my team members the independence and autonomy to make their own decisions, while always being there to guide them through any decision-making or problem-solving process. Tammy Bailey , Lead Engineer, Sydney, Australia Years ago, when I began graduate school, I was a bit dismayed to learn there was a hefty teaching requirement — as if I wouldn’t have enough work already! But I quickly grew to love teaching. My favorite students were inevitably the most difficult ones. I loved the challenge of finding alternative methods to ensure all students could learn, and finding the right motivation to inspire the uninspired. As an engineer, I missed the fulfillment that teaching provided — and quite honestly, as an extrovert, I really missed the social interaction. Thus, I set out to find a place in the engineering world that would check all the boxes. Back when I was an individual contributor, I spent most of my time working independently. Writing, testing, and debugging code were my main responsibilities, and I viewed my technical proficiency as a measure of my success. Now, as a Lead Engineer, my days are spent collaborating with others. My focus is no longer on the task at hand, but on the team assigned to complete the task. I use my technical experience to scope and design projects, and I trust in the technical proficiency of my team to see those projects to completion. I champion a culture that is friendly, accepting, accountable, inclusive, and diverse. I love so many things about my role! I love building a team culture that ensures everyone has a productive, positive, and safe environment to work in. I love to plan team events and brainstorm new ways to engage all the personalities on the team. I love working with my fellow leads, having a voice in planning and resource allocation, and setting milestones and goals. I love mentoring engineers — mapping out their goals, finding their path, motivating them to move forward, and celebrating their successes along the way. I believe the true skill of effective leaders is the ability to guide their teams along a successful path, while knowing this path may not look the same for everyone. Leaders inspire, motivate, and empower their teams. They respect the insight and experience of the team and allow everyone to have a voice, building their teams based not only on talent but also on culture and personality. They want their teams to be excited to come to work every day, and find ways to make that possible. They lead by example. If you are an engineer who would like to manage your own team, my first piece of advice is to ask yourself if you genuinely feel people leadership would be a successful path for you. Test the waters by seeking out mentoring opportunities and noncoding tasks, signing up for design review crews, and contributing to improving team processes and culture. You should find these things enjoyable and rewarding, and the people you engage with should find it enjoyable and rewarding to work with you. Don’t be afraid to ask for feedback, and demonstrate that you can use it to grow and improve. My second piece of advice is to find a company whose values you admire, a manager who inspires and motivates you, and a team that embodies what you hope to achieve when building one of your own. When I interviewed at MongoDB, I learned some of my teammates have worked together for decades. Decades! That is nothing short of amazing, and it was definitely a team I wanted to be a part of. My manager indeed inspires and motivates me and helps me grow as a leader simply by being a fantastic leader himself. MongoDB provides me with a successful environment built on strong core values and the opportunity to advance as a leader in the company. Jenny Liang , Lead Product Marketing Manager, New York, NY I’m very grateful for the recent opportunity to grow my career into a managerial role at MongoDB. I’ve always wanted to lead a team, and luckily, my professional goals aligned with the company’s trajectory. Currently, I lead Product Marketing for MongoDB Atlas , our core cloud product. In this role, I define strategies for how my team can create more value for the business and scale efficiently. The fast pace of product innovation combined with our ambitious growth goals have also helped justify the need for more product marketers. That said, being a new manager has been both challenging and humbling. I never expected to have to recruit and onboard team members in a fully remote environment! There’s so much learning that happens indirectly in an office that can be hard to re-create virtually. Everything is more deliberate, and it puts pressure on everyone to stay on top of things. Part of my responsibility as a manager is making sure my team feels as if they’re being included in conversations and are aware of what’s going on around them, even if it isn’t something they’re directly working on. An important lesson I learned as a manager is that there are many ways to “be helpful.” By nature, I like helping others, but I was used to expressing that by doing work or teaching people what I knew. Now that I have a team, I realize I have to help them in different ways. For example, sometimes I need to say no to requests so they can focus on the highest priorities. Other times, I simply need to be a good listener. By giving people space to think aloud, they can often find a solution on their own. One of my current focus areas is championing ways to iterate constantly and test new ideas. I see it as one way to set a good example for my team and encourage them to think about how they can be leaders in the future. I pitch my ideas as pilots, experiments, or research projects to get buy-in. Then I execute as best as I can, reflecting on what works and what doesn’t. This part is super important! If you don’t share what you learn, then you can’t inspire others to change what they do and build off your experiences. Think of it as your contribution to the team’s knowledge bank. In my experience, becoming an influencer in decision-making is an important way to show executives and people in leadership that you’re making an impact and that they should invest in you and the growth of your team. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to build your career with us!

March 16, 2021
Culture

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