How to Prepare for Your Enterprise Account Executive Interview at MongoDB
At MongoDB, our Enterprise Sales team is growing rapidly as we strive to build a salesforce with a legendary reputation of excellence and integrity. Although we are eager to add new reps to our team, we are focused on ensuring we hire the right people for the job and that we’re the right company for you, too! Because of this, our interview process may not be as quick or look the same as other companies’. We feel confident that we’ve designed our interviews to uncover a mutually beneficial opportunity that will allow anyone who joins the team to look back on their time at MongoDB as a career-defining point in their lives. Our typical interview process includes three interviews, a sales profile assessment, and a final interview that we call “The Challenge”. Throughout these interviews we want you to meet as many people on our team as possible. Your interview panelists may include the Regional Director (RD) you’d directly report to along with RDs from other regions. You’ll also typically meet with a Regional Vice President or SVP depending on your location. We ultimately want you to be introduced and exposed to teams across the company so that you receive insight into our broader culture and can decide if MongoDB is the right fit for you. We recommend treating the recruitment process similar to a sales cycle including preparation, qualification, and closing. No matter the interview, you should be aware that all MongoDB Enterprise Account Executive interviews are around the three Whys: Why MongoDB? Why you? Why now? Why MongoDB We want to ensure that we can support your career growth at MongoDB. At each stage of the interview process, leaders will want to dig in on the three P’s: 1. People Our executive leadership team is made up of some of the best in the industry. To understand who is behind the success of the company and how they got here, we recommend looking into some notable MongoDB figures such as our Executive team and Board Members. Prior to each interview, you will receive a guide with the names of the managers you’ll be interviewing with. We recommend doing some research on these individuals and their team members, along with other Enterprise Account Executives at MongoDB. It’s likely that you’ll be asked about this research during your interview, so be prepared to discuss what you found. 2. Product The MongoDB data platform is complex which can make our sales process rather technical in certain use cases. While we don't expect you to come with database expertise, we do want to know why you have an interest and see the value in selling it! We recommend taking a look at our customer testimonials online to learn how MongoDB technology is applied. We also recommend researching our differentiators, which should help you understand why a C-Suite executive should buy MongoDB. Below are some resources to help you get started. MongoDB Technology Overview Why MongoDB Atlas 3. Process Come prepared to talk about your week, where you spend your time, and how you plan and prioritize your accounts. While our EAEs do handle some existing business, the main focus is on new pipeline generation as we continue to disrupt a huge market. Our Sales team follows the MEDDIC sales qualification methodology as well as our own internal sales process. This provides the team with a proven roadmap on how the most successful sellers have closed deals and promotes a common language within our teams across the globe. We recommend you speak to the sales and qualification process you follow currently and understand how they compare. Why you We’ve spent a lot of time defining our sales process and how our Enterprise Account Executives can be successful. Because of this, we’ve been able to determine what top-performing reps at MongoDB have done differently and what characteristics help them quickly develop and achieve great records of closed deals. Coachability: There’s a ton of enablement at MongoDB, and we want you to make use of it! If you enjoy coaching and development, this is a good environment for you. Drive: The database market is massive, and MongoDB owns less than 1% of it. To be successful, you’ll need grit, a competitive nature, and a drive to disrupt one of the largest addressable markets in the software industry. Street smarts: Although the MongoDB product is technical, there is still a very human element to the sales process. We look for people who have emotional intelligence, the ability to “read the room”, and are empathetic. Ability to build pipeline: It may seem obvious, but our top performers are great at generating business meetings that impact their number of deals closed. You’ll need to excel at and enjoy hunting new business! Champion building: We strongly believe in making long-lasting connections and look for individuals who can identify and build a MongoDB Champion within their customers. Why now We believe that timing is important and want you to feel confident in your decision to join MongoDB. We encourage you to think about the following: Do you feel ready to leave your current role? If so, why do you believe now is the right time for you to do so? What are you not receiving in your current role that you’re looking for in a new role? Do you feel confident in your decision to interview with MongoDB at this time? These are things that will be discussed during your interview process, and we hope that you can happily articulate why you believe MongoDB is the next step for your development and career. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Preparing for Your Customer Success Interview at MongoDB
We’re thrilled that you’re interested in interviewing for a Customer Success role at MongoDB! Preparing for an interview can often feel overwhelming, but there are several steps you can take to prepare yourself for a successful interview with our Customer Success team. As with any job interview, you should take time to consider your goals and qualifications relative to the Customer Success role you are interviewing for and MongoDB. It is good practice to review the job description and research our company to get an understanding of our products, services, mission, history, and overall culture to help you decide if MongoDB seems like the right fit for you, your goals, and your interests. At each interview step, you’ll have time to ask your interviewer(s) questions, so come prepared with anything and everything that you are interested in knowing more about! This is an opportunity for you to interview us too, and your questions will help us learn more about you and what is important to you. Take a look at the Customer Success interview steps below to learn more about how you can best prepare yourself for success. Recruiter interview The first step in our process is an interview with one of our Recruiters. Going into this conversation, be prepared to discuss your experience, qualifications, and interest in the opportunity. I recommend reviewing the job description and aligning your experience with the qualifications of the role. You should also be prepared to answer questions around why you are considering new job opportunities and why you are interested in MongoDB. Lastly, think through common interview questions and be ready to describe the day-to-day responsibilities you held in previous roles, along with your goals for the future. Some common questions you might hear are “What are you looking for in your next move, and why?” and “What comes after Customer Success?” At MongoDB, we invest in our team members and strive to support your passions and interests. Knowing what your goals for the future are will help us better support your career progression! Prior to each interview, I recommend doing some more research. This research will only help as you progress in the process. Here are some resources to get you started: Familiarize yourself with noSQL Read about some of our customer use cases to get a feel for how MongoDB is being used in the field Familiarize yourself with our current product offerings These white papers (especially the ones under Business Strategy and Architecture) will help take your understanding much further Experience our managed service offering for yourself - spin up an Atlas cluster and read the Atlas FAQ Listen to Sahir Azam talking about Atlas and our ability to support customer’s multi-cloud strategies Customer Success Specialist Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Stakeholder relationships Interest in technology / technical situations you’ve encountered Interest in MongoDB’s products Ability to prioritize Adaptability I recommend preparing specific examples that you can share with your interviewer. Peer role play interview The goal of the peer interview is to assess your technical aptitude, ability to understand MongoDB technology, and your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan for how you are going to approach the role play, and use the prep call to ask clarifying questions. No question is off limits, so use the time to gain as much value as you can! We want to ensure you feel confident about this interview step. Data assignment challenge In your final interview, you’ll be given a list of mock accounts with mock data. The team will be assessing your ability to prioritize these accounts based off of the account data provided. To prepare for this, I recommend determining your approach and being able to clearly explain the logic behind your thought process and how you will put it into action. Customer Success Manager Hiring manager interview Before your Hiring Manager interview, think through your experiences in the following areas to prepare yourself for interview questions relating to: Customer facing experience Interest in technology / technical situations you’ve encountered Day to day responsibilities Enterprise software experience Business/Sales experience I recommend preparing specific examples that you can share with your interviewer. Peer and proof point interview This is an opportunity for you to meet with a peer on the team to learn about the team culture and what a day in the life looks like from someone in the role. The peer will also ask questions to learn more about you and your experiences. The goal of the peer interview is to assess your teamwork, collaboration, and communication skills, as well as what you’re hoping to contribute to the team. The proof point is a use case we provide to you prior to the interview. It will be discussed for about 20 minutes, with the goal of assessing your technical aptitude and ability to understand and articulate the value of MongoDB technology. While it is important to have an understanding of the technology, we don’t expect anyone to be a MongoDB expert. You should think through how you would handle this account and the areas you would focus on with the customer if you had just inherited the account. Why did they choose MongoDB and what else can you learn from the customer? Mock onboarding challenge Your recruiter will schedule a prep call prior to this interview to provide you with some time to plan for success. You should dig into the materials provided, have a plan of how you are going to structure the meeting, and use the prep call to ask clarifying questions about the product or for guidance related to overall meeting management. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Four Tips for Writing and Applying with Your Engineering Resume
At MongoDB, we’re always looking for creative and passionate engineers who want to make an impact on the world. If you’re interested in a role on our Engineering team, we encourage you to apply! Before doing so, here are a few things you can do to make your engineering resume stand out at MongoDB. 1. Keep it concise It can be very tempting to want to detail out every project you’ve worked on and courses you’ve taken. However, I suggest highlighting the most important aspects of your background. Keeping your resume succinct demonstrates that you have a good understanding of your key accomplishments and that you can communicate effectively. I would recommend keeping your resume to one page with the exception of candidates who are 15+ years into their career. In that case, two pages is appropriate. I would also note that listing numerous programming languages, frameworks, and tools can often be confusing and distracting. Focus on what you have the most experience with. I’d recommend listing out core technologies and tools that you have concrete examples of working with, whether it was a recent work initiative or something you use for personal projects, and using those to provide context as to the work you were doing. 2. Keep it clear Ensuring that you choose a clear font and format for your resume is very important. Consider using standard fonts like Times New Roman or Arial and keeping the layout clean and easy on the eyes. Formatting your resume in a way that is intuitive is also key. I’d recommend highlighting your most relevant experience closer to the top. For example, if you’re a recent college graduate, I’d note your education towards the top of your resume. If you’re further into your career, I’d ensure your experience is listed chronologically and that your accomplishments are sorted by relevance to the role you’re interested in. Unless you’re interviewing for a more creative job such as UX or Product Design, I’d focus on clarity and a standard layout rather than too many customizations. For a software engineering role, clarity and legibility are most salient. 3. Be intentional Be intentional about the roles that you apply to. If a job description is looking for a certain skill set that you have, make a point to tailor your resume and highlight that skill set. This intentionality doesn’t just apply to how you build your resume. I’d also recommend taking the time to look over all roles on the career page and only apply to the ones that best suit your background and interests. Being intentional about the roles you apply to is a great way to also demonstrate that you understand your strengths. That being said, we don’t expect candidates to have all of the skills listed in our job descriptions. If you are interested in the role and feel that it could be a good fit for your experience, we are happy to look at your resume. 4. Think about what makes you unique Adding an interests section or a summary to your resume can add some color as to who you are as a person. Frequently, the first few minutes of a MongoDB interview before diving into coding will involve some form of the question “Tell me about yourself”. Although we are certainly interested in your work experience and accomplishments, we are also interested in what makes you, you! For the summary section, I’d keep it related to your engineering background, the type of role or environment you thrive in, and your interest in MongoDB specifically. For interests, you could mention something exciting in the engineering space you’re passionate about or something completely unrelated, such as hobbies, genres of books you enjoy, and places you’ve traveled. Ultimately, your resume is your opportunity to be true to yourself and show a potential next employer what makes you special. Highlighting your skills, keeping things clear and concise, and being intentional are the best ways to start your recruiting journey with MongoDB. We hope to see you in our interview process soon! Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Moving Across the World and Changing Roles: Meet Jake McInteer
At MongoDB, our employees are empowered to transform their careers and grow in the direction they want to. Jake McInteer is a perfect example of that — after building his career in London at MongoDB on our Solutions Architecture team, he is relocating to Sydney while transitioning to the Enterprise Sales team in the region. Take a look at this interview and learn more about his career path and what he’s most excited for in his new role. Jess Katz: Tell us a bit about how you wound up working at MongoDB Jake McInteer: I’m a Kiwi (New Zealander) who has always had a passion for technology - I think it’s probably in my blood as my parents met at the Government Computing Centre back in the ‘80s and just about everyone on my dad’s side of the family works in technology as well! I tried to be different from my family and study Accounting at university but quickly got bored and switched to an Information Systems degree. After that, I moved into a Consulting role with IBM, but I always felt myself gravitating more toward go-to-market functions. Eventually, I had the opportunity to move to a Presales role in a smaller company specialising in data and analytics and lept at the chance. My time in my first Presales role really confirmed for me how great of a space it is - an intersection between technology and business that gave me an opportunity to work on a wide variety of different things. In 2019, I made the call to move over to London with my partner for some overseas experience and started looking for a new role. MongoDB’s reputation of a high performance culture that was disrupting a market dominated by stodgy legacy vendors really excited me and put them at the top of my list. On landing in London in July 2019, I met with the Solutions Architecture Manager for Northern Europe and together we pushed through a handful of interviews within two weeks. The rest, as they say, is history. JK: What was your onboarding experience like? JM: In one word, incredible. From MongoDB University, through coaching sessions with people across the Solutions Architecture team and trips to HQ in New York City attending Sales Bootcamp and New Hire Technical training - I was left in awe at the resources MongoDB invests to give new hires everything they need to launch their careers at MongoDB. JK: What does a Solutions Architect (SA) at MongoDB actually do? JM: An SA at MongoDB is a technical expert that helps customers understand and evaluate MongoDB. We work closely with the Sales team to help potential customers understand the value of MongoDB as well as when and why to use it. In practice, this means we work closely with our customers’ development teams, with various people spanning software engineers, database administrators, product owners, security specialists, architects and more! We also support our marketing team by running various workshops and webinars. From time to time we also work on our own projects, building out various demos and applications. JK: Tell us a bit about what you’ve been working on as an SA JM: Being an SA at MongoDB has given me the opportunity to work on some of the biggest transformation initiatives of some of the largest companies in the world. I’ve been privileged to work with leading organisations across Financial Services, eCommerce, and even the Air Transport industries while in the role, and on projects that affect millions of customers and billions of passengers - it’s been incredibly rewarding. As we went virtual due to COVID-19, I also ran some of our first virtual-only workshops and webinars, including building out demos and hands-on workshops for developers to complete. JK: So what’s next for you in terms of your career? JM: I’m actually right in the middle of making a big move! My manager and I have always had regular development conversations since I started, and last year I expressed an interest to continue my growth and development into a full-time sales role, as well as my personal desire to move back down under and be a little closer to family in NZ. While I absolutely love the MongoDB team in the UK and have developed friendships here that will last for a lifetime, I am looking forward to further building my career with the team in Sydney. This move is also a career change! With huge amounts of support from my manager and others across the business, I’m making the transition from Solutions Architect to Enterprise Account Executive in Sales. I start my new role at the beginning of September and I’m excited to get started. It’s been awesome being a part of our UK team as it has gone from strength to strength, and I’m excited to get started with our Australian Sales team next. The Australian team is firing on all cylinders and is led by the impressive Jeremy Powers. In my view, it’s a great place, team, and environment for me to make the shift into a full-time Sales role and to continue developing my career all while being closer to family back home. JK: What are you most excited for in your new role? JM: Two things have got me super excited to get started. Firstly, the opportunity to make the transition into an Enterprise Account Executive role and join our formidable sales organisation is an opportunity too good to pass up. Secondly, I’m particularly looking forward to the opportunity to work with businesses in New Zealand and introducing new customers to the incredible technology we offer here at MongoDB. New Zealand has a burgeoning tech sector and some incredibly interesting companies and opportunities - one great example is THL Digital who we’ve done a lot of work with recently. I can’t wait to help them solve some of their biggest challenges and give developers down under a better way to work with data. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe , and would love for you to build your career with us!
Intern Series: Making an Impact Across Two Summers - Meet Talía Ayala-Feliciangeli
Talía Ayala-Feliciangeli is a rising senior at Georgia Tech who has spent this summer working remotely as a Product Design Intern. As a returning intern with two summers of remote work on the same team under her belt, Talía is leaving her internship with a unique set of experiences and lessons about #LifeatMongoDB. From the transparency about future visa sponsorship to one-on-one professional development that she’s received, Talía has spent these two summers impressed with the supportiveness of MongoDB’s program and her peers. In this interview, you’ll hear more about what’s made MongoDB a lasting fit. Alex Wilson: Hey Talía! It’s so good to meet you! I want to start this final interview of the Intern Series with one of the questions that I’ve been asking everyone: what brought you to MongoDB? Talía Ayala-Feliciangeli: During my first round of interviews with MongoDB, my recruiter asked me how I would feel about living in New York long term. I remember being super shocked that a recruiter was being so open about what an internship could turn into, especially when she started describing how MongoDB approaches the sponsorship process with employees who are from outside of the U.S. As an international student, it can be challenging to navigate the process of applying to jobs or internships. Unfortunately, not all companies are open to hiring individuals who may require sponsorship at any point in the future. The call with my recruiter was the first time I experienced a company being so open and honest regarding the immigration logistics that international students have to constantly think about, and it made me realize how supportive of a company MongoDB is. Both MongoDB and the specific position I had applied for seemed super interesting, but ultimately what made me decide to intern at MongoDB was the professional support, encouragement, and excitement I felt from the recruiter, the researchers I spoke to, and everyone else I had the chance to meet throughout the interview process! AW: Awesome! It’s so meaningful to see these experiences of openness and encouragement echoed so strongly. What sort of work have you been doing? TA: I work in the UX research team, which is a part of the larger Product Design team at MongoDB. The research team is currently growing, and it's exciting to get to learn different approaches to research through conversations with the new team members! My favorite project so far has been the Atlas Billing Alerts project I'm currently working on. It’s my favorite because due to the nature of the project I’ve gotten the chance to understand how different teams across MongoDB collaborate to build the billing experience, and the participants I’ve spoken to have had very different needs than the user groups I’ve worked with in the past. The stakeholders for the project are closely involved and have provided me with valuable feedback at every step of the project,which has helped me hone my approach to research and have a better understanding of how to translate stakeholder needs into research goals! Plus, I got to meet people throughout different teams at MongoDB which I hadn’t spoken to previously,such as Technical Account Managers and Cloud Support Associates. AW: I think it’s so interesting that besides being a return intern, you’ve also been able to return to the same team. How was your professional experience different the second time around? TA: As a return intern, I had the unique experience of starting the summer already understanding how different teams and processes work at MongoDB. I felt that this knowledge translated into me feeling more confident about my work: onboarding was much quicker, I had context for the projects I was working on, and it was much easier for me to connect with stakeholders for my projects. At times, I felt like a full-time researcher rather than an intern! Plus, having the same mentor both summers meant I got to meet her for coffee and hang out before the internship started this summer,which meant a lot. AW: That’s so great. Having worked remotely both summers, I was wondering if you could speak to the extent that your team supported you virtually? TA: At the start of the summer, my mentor and I had conversations about what I find harder to accomplish when working remotely. After identifying what those things were, we brainstormed ideas of how I could address them and how my mentor could support me with them. For example, I have a harder time staying focused when I’m working remotely from my apartment. My mentor and I decided I would create a detailed timeline breaking down what I needed to do for each of my projects, and we scheduled regular check-ins twice a week so I could share my progress and get her feedback. In general, my team provided a lot of support within this remote work model by creating spaces for me to consistently ask for feedback on my projects or just chat about our approaches to research. In the past I was almost shy about asking for feedback, but my team setting aside time for us to chat about these things despite being remote really helped me grow! AW: That’s definitely an enormous upside of such a collaborative company culture! Have you found that culture to be a positive fit? TA: The culture at MongoDB is incredibly supportive, encouraging, and collaborative. My background is in psychology and research, and I was concerned with how a lack of a technical background could impact my work at MongoDB. Everyone I’ve reached out to has been super friendly and more than happy to share their knowledge (or just have a coffee)! I’ve also really appreciated how encouraging my team members are when it comes to me learning and exploring different interests, be it a side project with another intern, implementing new tools for research, or chatting about the research goals I have. AW: As someone with a political science background, I can definitely understand the fear of coming into the tech industry without a very technical background, so it’s great to hear that you’ve also had such a positive experience tackling that learning curve—thank you for your willingness to share. Finally, I’d love to hear what your favorite thing about MongoDB has been! TA: My favorite part is that I get to have ownership over my work: while my mentor has provided me with constant guidance and support, I’ve always felt that I am given the freedom and trust to decide how to go about my work, from structuring actionable research plans to conducting user studies. While it was intimidating at first, it has been an incredible learning opportunity to understand how to conduct UX research in an industry context! Interested in interning at MongoDB? Our 2021/2022 Software Engineering Summer Internship for the US is now live and accepting applications for students
Intern Series: Mentorship Opportunities Galore - Meet Elena Chen
Elena Chen is a rising senior at the University of California, Berkeley who is working as a Software Engineering Intern in our New York City office. After learning about MongoDB from her friends, she decided to spend her summer here so she could complete socially impactful work while benefiting from a renowned professional development program. Through the summer, she’s found incredible support from her mentor, enjoyed community in Underrepresented Genders in Tech (UGT), and unwound with an awesome group of peers. Keep reading to hear about what’s made Elena’s time at MongoDB so special. Alex Wilson: Hey Elena! Thanks for taking the time to tell us about your time here at MongoDB. First, can you tell me a little bit about how you got here? Elena Chen: Well, some of my friends interned at MongoDB before and they all told me that they had such a great time here! But one of the biggest reasons I decided to intern at MongoDB was that I had the best recruiting experience here. I felt supported, respected, and valued by the Campus team and the interviewers throughout the entire process. I thought that must be what it is like to work at MongoDB and I wasn't wrong! Moreover, I always wanted to work for a company that is contributing positively to society. Knowing that I will be making software that helps developers around the world build valuable applications and services, I decided to intern at MongoDB. Lastly, I chose MongoDB because it has one of the most well-organized internship programs in the industry. Besides providing mentorships and the resources for interns to succeed on their technical projects, the program also consists of intern social events, speaker series, and engineering roundtables. I wanted to immerse myself in all of these events so that I could make the most out of my internship and have a fun and memorable summer! AW: Amazing! Has your work ended up being this positive? And what’s the best project you’ve worked on? EC: My favorite project would be my main project for this summer! I am building Evergreen's new Waterfall page, also known as the Project Health page. It is the page where MongoDB engineers can view status summaries on the tasks run for their projects. The new design of the page is going to enhance MongoDB engineers' user experience on Evergreen. I love my project because it will be used by MongoDB engineers and have a meaningful impact even after my internship ends. Additionally, working on this project has been an enjoyable and rewarding experience. Every day I look forward to building the next part of the page, and seeing everything coming together has been one of the greatest feelings and senses of accomplishment I have ever experienced. I feel competent in tackling the next major component and yet challenged to think hard and learn new things. While polishing my React and Redux skills and writing industry-standard code, I have learned to write GraphQL queries, schemas, and resolver functions. I have also learned to create front-end testing using Cypress and Storybook, two technologies I would have never used in a classroom setting. AW: Of course, the 1:1 mentorship is such a huge part of MongoDB’s internship experience. How’s that been for you? EC: Besides answering my questions and helping me resolve technical issues, my mentor has been my biggest support and cheerleader since the beginning. Every day he blocks out an hour on his calendar as "office hour" to answer my questions and code along my side. Every week, he asks me how he can better support me and make my internship a great experience. He celebrates my accomplishment every time I complete a task, and he guides me through the challenge every time I am blocked. One thing my mentor has helped me with is boosting my confidence. Having never worked at a big company before, I was afraid at the beginning that I did not have the experience or skill to do well at my job. Nevertheless, my mentor reassured me and gave me a positive outlook on the project. He always tells me that he believes I will be able to finish my project by the end of my internship, and his faith in me has been one of the biggest drivers that motivates me to work hard every day. AW: I heard you’re also part of MongoDB’s affinity group Underrepresented Genders in Tech (UGT)—have you also found support there? EC: When I joined UGT I was paired with a UGT mentor. To me, my mentor has been a great source of support, help, and fun this summer. We met every two weeks where she checked in on me to make sure my internship was going great and I could ask her any questions. Sometimes we ate together over Zoom, others we talked passionately about Euro 2020 soccer games. From my mentor, I was able to learn a lot more about MongoDB and things outside my own team, and I received a lot of help with my final intern presentation. Just knowing that I have my UGT mentor to go to if I ever get stuck has been a great comfort to me. UGT has also allowed me to learn about career development through its career panels. I really valued these opportunities because it was about something I could not have learned in school. One thing I loved about the event was that I was able to hear from mentors not just from my own field, software engineering, but also from product design and managerial roles. Because everyone came from different backgrounds and had different experiences, I was able to relate to each mentor on different points and apply their advice to my own life and career. Some of the mentors were once interns, and some were in positions where the mentees would want to be in three years, so it was amazing to talk to them and learn about how we could get to our next goal. What I have learned from the two panels has been eye-opening to me and will set me up for a successful career. I am so happy that I joined UGT this summer because it has provided me with a community of mentors whom I could reach out to for help and advice. I actually just coffee-chatted a UGT mentor this morning. I was amazed by her experience and wisdom at the UGT career panel, so I reached out to her, and she was glad to set up a short talk with me. In my opinion, what I learned in my thirty minutes with Samy would have taken me at least a year to figure out on my own. She gave me a fresh perspective on going to graduate school and working in the industry, and I left the meeting with all my questions answered and a sense of clarity. AW: Before we go, can you tell some of our prospective interns about what you’ve learned about the company this summer? EC: One thing I have learned through my interviews and the internship is that everyone at MongoDB genuinely wants me to succeed! During the recruiting process, my recruiter sent me a lot of resources to help me prepare for the interviews and learn more about the company. I still remember I thought I did so poorly on my first interview that I emailed the recruiter afterward to apologize for my performance. But she quickly reassured me, and it turned out that I was just the worst critic of myself. During the interviews, I felt as if I was coding alongside the interviewers like coworkers. They pushed me to find the best solution to the problem and guided me when I was having trouble finding the bug. I really enjoyed meeting the recruiter and the interviewers during the process, and I could not wait to work with these people one day. After starting my internship at MongoDB this summer, I realized I made the right decision. My project mentor, my teammates, my campus program manager, and everyone else I have met here have been nothing but supportive and helpful. Since day one I feel I have been provided the resources and support to succeed in my role. My project mentor and campus program manager also meet with me often to make sure that I am on the right track with the project and discuss how they can better support me. My teammates also help answer my questions daily and make me feel welcome in all of the team events so that I could have a successful and fun internship. Whether you are just starting the recruiting process or about to embark on your journey at MongoDB, know that you will be supported by a group of people who want to see and help you succeed in your role and in life! Interested in interning at MongoDB? Our 2021/2022 Software Engineering Summer Internship for the US is now live and accepting applications for students
From Solutions Architect to Enterprise Account Executive: How Julian Storz is Growing His Career at MongoDB
MongoDB empowers employees to transform their careers by growing in the direction they want. One of the ways we do this is through our many internal transfer opportunities. Hear from Julian Storz about his transfer from Solutions Architect to Enterprise Account Executive and how he became the inspiration behind the MongoDB Lego person along the way. Jackie Denner: Thanks for sharing your story with me, Julian. To start, how did you come to join MongoDB? Julian Storz: I worked at a management consulting firm in the financial services industry before joining MongoDB. By chance, I was invited to a wine tasting in 2018 where I got to know Anton Rau, Regional Director at MongoDB, who was an Enterprise Account Executive at the time. We had an interesting conversation about current trends in the market, technologies that he saw emergings, and MongoDB not only as a technology but also as a company. I was familiar with MongoDB from my studies, loved the technology for its simplicity, and knew that they had IPOed recently, but I wasn’t thinking about a role in tech back then. Consulting and banking was what I learned and knew; thus I did not fully comprehend the potential of a career in the tech sector. Anton and I met again a month later, and by then I had done further research on the business model and took some time to ramp up my knowledge on the current state of MongoDB’s technology. During our second meeting, I agreed to kick off conversations and later accepted a Solutions Architect role within the Presales organization at MongoDB. This marked the starting point for an incredible journey at the company. JD: Tell me about your journey from presales to sales. JS: The main driver for me joining MongoDB was the technology. I always enjoyed programming and entrepreneurship. As part of the Presales team, a Solutions Architect is responsible for guiding our customers and users to design and build reliable, scalable systems using MongoDB. In this role I worked closely with one of our Enterprise Account Executives, Oliver Wedell. We paired up as a team for the Accounts in southwest Germany along with Austria and Switzerland, working on big deals with clients. This teamwork provided me with a profound insight into the sales role. After one and a half years as a Solutions Architect, I decided to make the move into Sales. JD: Why did you decide to make this move from presales into sales? JS: My role as a Solutions Architect also provided me the opportunity to work with many additional sales representatives from different regions, learning about their styles and approaches. I fell in love with the idea of building a business from the ground up and learning how to develop customer relationships by solving their problems systematically. In essence, the role of an Account Executive at MongoDB is one of a real businessperson. You are in charge of your franchise. You have a vast number of topics you can address with the technology, and it comes down to understanding the customer’s business, the current situation they are facing, and how MongoDB can add value for them. I’ve realized that it’s similar to working in consulting. The difference is that it’s not about services, but a product solution. After one and a half years as a Solutions Architect, I decided that I wanted to take the opportunity to learn the sales craft and gain the knowledge of all the inspiring people who are part of the Sales organization at MongoDB. My motivation behind this is to take the knowledge I’ve gathered and help smaller companies grow their businesses in the future. The complexity of growing an organization effectively requires a mindset that I feel can be improved upon in Germany. I am very thankful for this opportunity and the ability to tackle a new challenge. JD: What training was provided to you to help you transfer from a presales to a sales role? JS: During my transition period I received very close coaching from our Regional Directors. They supported me in analyzing my accounts, defining sales campaigns, identifying the right targets, training my pitches, and organization. At the same time, Oliver was promoted into a Regional Director role and became my manager, so I was thrilled that we would continue to work together. On top of that, the Central Europe team has weekly sessions organized by our Regional Vice President and the Leadership team to address specific areas of development for the whole Central Europe organization to allow for continuous development. JD: I hear that you’ve recently played a role in one of our field marketing campaigns. What's the story behind the MongoDB Lego set? JS: The MongoDB Lego set was part of a regional field marketing campaign for Germany, Austria, and Switzerland (DACH). The purpose was to promote MongoDB Atlas and its multi-cloud clusters, which enables a single application to use multiple clouds. The campaign was a raffle in which you could enter to win one of the 33 Lego sets MongoDB designed. I have always collaborated closely with our Marketing team, speaking at global and local events such as MongoDB World, webinars, and meetups. When the Marketing team decided to create this Lego set, they wanted a figure that people could relate to. It seems like this was my reward for almost two years of great collaboration because they decided to model the Lego person after me! JD: Tell me a bit about your team and culture. JS: One of the reasons I joined MongoDB initially was that it is all about personal growth and performance. The company culture is very open-minded and goal-oriented, which comes with a strong focus on development. As a team, we understand nobody is perfect and that we can all learn from each other, so this is what we do! We have weekly calls sharing our experiences, reflecting on how we can become better and deepening our knowledge on our sales processes and approaches to ensure that we can serve our customers effectively. During COVID-19 things have been different. We used to do a lot as a team and met at least once a week in-person. This obviously was not possible anymore. We adapted to remote work by having digital team events and working together via Zoom. As of July 2021, things are gladly easing up in Germany which means we can begin meeting face to face again! JD: Why should someone want to join your team? What would you like a candidate to know about life at MongoDB? JS: If you are interested in technology, like working with people, enjoy problem solving, and want to grow, MongoDB is a remarkable place to be. It may not always be easy, but it is more than worth it! The best part is that we have an outstanding leadership team, strong growth and market opportunity, and an open-minded culture - the perfect soil to plant the seed to a stellar career. Interested in pursuing a career at MongoDB? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Sustainability in Action: Meet MongoDB's Green Team
MongoDB affinity groups are employee-led resource groups that bring together employees with similar backgrounds, interests, or goals. They play an important role in our company and culture. Our affinity groups build community and connections, help us raise awareness of issues unique to their members’ experiences, and offer networking and professional development opportunities. Green Team is a MongoDB affinity group focused on sustainability and environmental responsibility. Hear from Derek Lowry , Senior Director of International Finance and the global Green Team lead based in Dublin, to learn about Green Team’s initiatives and goals, and the impact it is making on our company and our planet. Going green Green Team began in April 2020 after a group of people across departments decided it was time our company took greater action to positively impact the climate crisis. We believe businesses are one of the greatest levers for change in our society, and we want MongoDB to be part of that change. Green Team is committed to driving MongoDB to become a sustainable, social, and environmentally responsible company that is relentless in its pursuit of reducing its negative impact on the environment. How we're making an impact At the outset of Green Team, we determined there were two work streams to concentrate on: education on sustainability topics and collecting data on our carbon footprint as a company. We called these groups “Community” and “Collaboration,” respectively. Our Community group has held multiple webinars and workshops on sustainability for our employees over the past year covering topics such as how to live a more sustainable lifestyle, the problem of plastic pollution, and how to have a sustainable holiday season, as well as a “grow it yourself” workshop and a deep dive into recycling centers for our New York City employees. The team also compiled a plant-based cookbook that received a lot of positive feedback and engagement from employees across the globe. We continuously enforce the message of the “power of one” by highlighting that all our voices and actions together can have a positive impact on the climate crisis. We are not just relying on our employee base, but also focusing on taking action as a company. Our Collaboration team led a project to calculate our carbon footprint for 2019 and 2020 together with our climate partners, Watershed. Our carbon footprint baseline project is just the start of a climate strategy designed to help us significantly reduce our impact on the environment over the coming years, especially as we grow and scale as a company. We strive to incorporate sustainability into every aspect of the business, from product development to office selection, and we hope to make more announcements regarding this strategy over the coming months. Green Team's plans for the future Due to the commitment of more than 250 Green Team members globally — particularly the Green Champions who lead individual projects — we believe we are well positioned to execute on our projects and strategies over the coming year. We have had strong support from our executive sponsor, Michael Gordon, and we believe there is an appetite within the company to address the climate crisis and be part of the positive change. There also has been an increase in demand from both internal and external stakeholders for us to take action on the climate crisis, consistent with overall regulatory and market trends. Our future plans revolve around the two main work streams we initially created: educating our workforce and taking action as a company to reduce the overall impact we have on the environment. Hear from Green Team members Annie Black , Software Engineer, New York City "I joined Green Team because I thought there was more we, as a company, could be doing about sustainability. I realized I knew very little about day-to-day sustainability practices after joining Green Team, so most of my involvement now is with the Community side of the group, which focuses on educating employees." "I love seeing how people share their ideas and the things they’re passionate about in the #greenteam Slack channel, and I’ve really enjoyed learning and growing with everybody! One of my favorite recent projects was our Green Team Holiday Recipe Book. The focus was on meat reduction and an introduction to more plant-based diets, which was a new topic for me. I think it was a great way to help people feel connected to their colleagues during the remote holiday season." "The Collaboration side of Green Team is also doing a great job with our Watershed collaboration. The team at Watershed is assisting us with calculating our carbon footprint across the company and advising us on how to reduce it. This has such a big impact, and it’s great to see MongoDB investing in our planet!" "For Earth Week 2021, Green Team hosted webinars and activities as a way for MongoDB employees to learn more about sustainability and other topics related to environmental responsibility. I’m also very excited for the day we’re able to organize some in-person events! Nothing is planned yet, but I hope to help initiate plant-based tastings, park cleanups, and tree plantings." Shakti Sharma , Data Governance Associate, Gurugram "I joined Green Team because I wanted to help drive sustainability and green choices at an organizational level. We have some super energetic folks around the world at MongoDB who are passionate about bringing positive change. I am fairly new to MongoDB, so this group has also helped me build a network across the organization and constantly supports my personal growth." "Green Team encourages employees to make sustainable choices every day, whether it’s choosing eco-friendly items for gifts or wearing reusable masks. I believe organizations have some corporate responsibility to ensure their employees are safeguarding the environment as much as possible, and I’ve started focusing on how I can make a positive difference for the environment." Interested in pursuing a career at MongoDB and joining Green Team? We have several open roles on our teams across the globe and would love for you to transform your career with us!
Intern Series: Making Remote Work Meaningful (and Fun!) - Meet Sophia Li
Sophia Li is a rising senior at the University of Waterloo who is currently working remotely as a Software Engineering Intern. This summer, she has been a part of the DevHub Platform Team, where she’s working to build out MongoDB’s growing Developer Hub. Despite working remotely from Canada, she’s been excited to get involved in hands-on work and find meaningful support from her professional community. In this interview, you’ll get to hear more about how Sophia has made her remote internship experience one to remember. Alex Wilson: Hey Sophia, it’s so good to see you again, since we last spoke at the intern learning and development event—I’m excited to hear about how your summer’s been! First though, can you tell me a little bit about what brought you to MongoDB in the first place? Sophia Li: I decided to intern at MongoDB for many reasons. First, I loved that there was a wide range of teams for me to choose from. From Core Server to Education, I think there is truly something for everyone. I also loved the flexibility of the type of work I was able to do. I was able to choose between frontend, backend, and full-stack. Many engineering teams work with tools and technologies that I’ve never used before, so I was initially concerned that this would make me a weaker candidate, but that was not the case. During my interviews, I learned that teams are very open to giving interns the chance to work with new tech and are willing to teach it to them. Overall, speaking with my interviewers gave me a great sense of the company culture. MongoDB felt like a company where I could learn, grow, and thrive. AW: That’s so great to hear! I definitely agree with your take on the company culture. What team did you end up choosing? SL: I am interning on the DevHub Platform team! We work on building the Developer Hub which houses code, content, tutorials, and more to support developers that use MongoDB. It’s a relatively new team that consists of me, two full-time engineers, a product manager, and a product designer. AW: And what work have you been doing with them? SL: I am spending this summer working on a new portion of the DevHub site. Specifically, I am working on a new page that features information about MongoDB’s Community Champions program and features our current Community Champions. MongoDB Community Champions is a program initiative led by the Community Team. This program aims to strengthen our relationship with external MongoDB advocates in the developer community. The landing page is used to educate developers about this program and its eligibility. Aside from building the landing page, I am working on an application form that will allow people to apply to the program. I will also be creating a bio page for each Community Champion! Much of this work involves creating the UI and managing data. I recently created a new Community Champions API with Strapi (our CMS), and used GraphQL to query the API from the frontend. I’ve been able to work with Strapi and MongoDB on the backend, and Gatsby and React on the frontend. A cool challenge I found was implementing responsive design. This was important in order to provide a great user experience on all types of devices. This is a very fun project for me, and I love being able to touch both the backend and frontend. I have learned tons since I’ve started this! AW: Nice! That’s such meaningful work. I’m sure that finding a supportive team is especially important during your time working remotely—how has that been? SL: I think my team and mentor have done a fantastic job of setting me up for success. They have been a great help and provided me with lots of support from day one. They are so resourceful and knowledgeable, and I have been able to learn so much from them! Being pretty new to web development, the project I was given felt daunting at first. I felt like I had to learn from scratch, but my mentor made it really easy for me to do this through his guidance (shoutout to Jordan!). My mentor took the time to help me ramp up by scheduling multiple sessions to teach me certain topics, give me walkthroughs, or pair program. We have weekly 1:1s where I get to express what’s on my mind and communicate my goals. Despite working remotely, I was always able to get the help I needed. My mentor always made time to answer my questions and explain things thoroughly to help me develop a better understanding of what I was learning. I have also received valuable feedback from my mentor through code reviews which has helped me become a better engineer. AW: I’m so impressed that you’ve found this much value in your remote experience. Is there anything that you’ve learned about yourself in the process? SL: I’ve learned that remote working can make it more difficult to set boundaries because there is no physical separation between work and your personal life. As a result, I make a conscious effort to take regular breaks. Luckily, I’m always encouraged by my peers to take breaks at work. The 1:1 check-ins I have with my mentor and campus program manager are a great time for us to discuss how I’m doing and how they can support me better, and they make sure I'm never overwhelmed with work. I use my breaks to get away from my desk to eat, recharge, and spend some time in my backyard. I’ve also learned that remote working requires you to put more effort into communicating with others in order to avoid feeling isolated. But my mentor is very responsive and has made remote communication between us easy. Whenever I need help, I will hop on a call or send a Slack message to them. My team also has weekly “work periods” where we all hop on a call and do our work together which kind of mimics an office environment where we’re all at our desks. In terms of growth opportunities, I feel like working remotely has given me a higher level of independence and autonomy. I’ve been able to enhance my time management skills as I have to hold myself more accountable to complete tasks, and of course, having a fun project to do that genuinely excites me also helps. I was assigned a really interesting project which motivates me to come to work everyday! AW: Clearly, you’ve had some great professional experiences, but to close, I would love to know: have you been having fun? SL: The campus recruiting team has put on some awesome virtual intern events this summer including a Spain trivia game, escape room, and chocolate-making class! These events were super fun to attend, and I have been able to meet other interns through them as well! I am also a part of the Underrepresented Genders in Tech affinity group, and we recently had a game night which offered a really great opportunity to connect with other members of the group. In addition, I occasionally do virtual game nights and catch-ups with a group of remote interns. These social events have definitely helped make working remotely a lot less isolating and lonely. I have also been doing coffee chats with other interns and full-timers which has been a great way to make connections and get to know people on a deeper level! Interested in interning at MongoDB? Our 2021/2022 Software Engineering Summer Internship for the US is now live and accepting applications for students