Update to End-of-Life and Deprecation notice

Dear community members,

We want to acknowledge that we hear the impact the end-of-life of these services has on you and your users. We understand the challenges this change brings, and we are committed to provide clarity and support during this transition.

To assist, we’ve updated our website with additional context and responses to many of your questions.

We are actively working with partners to deliver full-featured integrations, and plan to announce additional partner alternatives in the near future.

We recognize that these features are integral to many of our customers’ products and services, and some may need additional time and support to move to an alternative solution. Rest assured, we will be checking in with our customers on their migration progress and are committed to working with each of you on a path forward. In particular we understand that many of you are concerned about the Device Sync timeline. If you feel that you need more time, please reach out to your account executive, MongoDB Support Portal, or if you are not a subscription customer, please use the chat feature when logged into MongoDB Atlas.

2 Likes

Thank you for this update.

Can you also confirm that realm-web SDK will also be deprecated? We use this to access our Atlas app db from the web browser and have built a whole lot around it.

And lastly the DATA API, which we use fairly well with Cloudflare functions.

Pls do suggest alternative for above that do not require another paid subscription.

Rishi

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Hey you guys can assist by making app services downloadable for self hosting. Mongo DB purchasing Realm only for you guys to kill it is just unprofessional. Allow devs to self host if you are tired if it.

Does this mean I can’t use the device Sync feature on MongoDB Atlas now as I don’t see the option on the UI?

As mentioned the end of life for these features is September 2025, so why can’t I see the device sync feature on the UI?

is the EOL date only for the existing apps?