Triggers count on M10

MongoDB Atlas
1

Hello,
I am adding triggers to my project and getting the error:
Maximum count is 5 triggers for M0

But I am using paid subscription M10

What should I do?

2

Was your cluster upgraded from M0 to M10?
You may have to refresh cluster settings

Please check this

Maximum triggers

3

I upgraded from M0 to M10 few moths ago with trigger refreshing (after update they were disabled by default)

4

Hi @Il_Chi,

Just to clarify, you firstly upgraded from M0 to M10 and then performed the refresh as suggested by Ramachandra in which you still received the maximum triggers error after. Is this correct? If so, I would suggest you contact the Atlas support team via the in-app chat and provide the error & cluster link.

Regards,
Jason

5

Yes, because after the update to M10, all triggers become “inactive” and I rewrote the code and reactivated them. (cluster settings were refreshed and triggers become inactive)
Maybe I have some errors in settings.

6

Support is paid plan.
Is it possible to fix the problem without paying?

I still have an issue I can’t create > 5 triggers. (USING M10)

7

Hi @Il_Chi,

Support is paid plan.
Is it possible to fix the problem without paying?

Did you try using the in-app chat support? The intercom chat support is free to use.

Regards,
Jason

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