Cannot delete (nor log-out) of Atlas profile

MongoDB Atlas
1

There seems to be an issue with Atlas when trying to delete/log-out of my profile.
I get an error, in both instances, which says:

Error: invalid bare key character: @

Could someone help me?

-Thaks :blush:

2

Hi @telometto - Welcome to the community.

I’ve not encountered this error before but i’d try:

  • Ensuring you are using a supported browser
  • Testing in incognito mode / with no extensions active

If the following doesn’t help, please contact the Atlas in-app chat support team in regards to your account deletion attempts. The following Delete an Atlas Account documentation may be useful in this scenario.

Regards,
Jason

3

Hi um where do you delete your account?

4

Hi @Justin_Thornhill,

If you’re referring to an Atlas account, please review the following Delete an Atlas Account documentation.

Regards,
Jason