Will exam fee and discount voucher be refund?

MongoDB University Certification Exams
1

I can not using my work laptop to download and install Guardian browser to complete the exam ,so I am trying to cancel the exam application and use my personal laptop and personal e-address as account to take the exam .I also use 50 percent discount voucher after finish all the cources

so will my discount voucher be refund if cancel the exam ?

1 Like
2

Hi Henry,

We are sorry for your trouble with this. Can you please send in an email to learn@mongodb.com with the voucher code you used, your work email, and your personal email? We can update the voucher code to 100% so you can get the exam set up in your personal account, and we can remove the one from your work account.

Thank you!

3

thanks for your reply ,I already cancel my application using work email and the voucher is still available , I will try to apply the exam using my personal laptop later

4

Contact exam support before canceling. Ask if your 50% voucher will be refunded or transferred when you cancel and reschedule using your personal laptop and email.

5

Thank you @Henry_ZHANG we will be more than happy to reinstate your discount code, just send us an email to learn@mongodb.com