I finished my learning path today, and afterwards I earned two more badges. After that, I noticed that my Learning Hours had dropped to 0 even though they were being tracked correctly before.
this is a bug, right?
Hi @Lucas_Oliveira1,
We are sorry for your trouble with this. Yes, this is a bug we just became aware of and our engineers are working on a fix. Can you please send an email to learn@mongodb.com and we can keep you posted on your specific account? Thank you!
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Sure! I’ve already sent the e-mail
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Hi Lucas! I just responded to your tickets with an update. Let us know if you need anything else. Thanks!
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It sounds like a tracking glitch rather than your progress actually being lost. Sometimes learning hours don’t update correctly right after completing paths or earning badges. Give it some time, refresh your profile, and if it still shows 0, contact support so they can check your account history. Your completed badges should still be recorded.
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