Unable to connect to MongoDB compass

Jigisha · March 11, 2019, 8:13pm

Unable to connect to MongoDB compass.
Error message says “Could not connect to MongoDB on provided host and Port”

barryoneill · March 11, 2019, 8:15pm

Hi there,

Could you please provide us with a screenshot of your connection criteria in the Compass UI?

Thanks,
Barry

Jigisha · March 11, 2019, 8:21pm

Ramachandra_Tummala · March 12, 2019, 5:52am

I am able to connect
Are you able to connect from mongo shell?
Please check this

About the Chapter 1: Compass Connection [Solution]

barryoneill · March 12, 2019, 4:21pm

I noticed that you have not checked the SRV Record option in the Compass UI.

Atlas uses DNS SRV records to simplify the connection string when connecting to a replica set.

Please check this option and try again.

Barry

spratapakshay · March 13, 2019, 7:28pm

@barryoneill
Hi, I am also facing same issue, even after checking the SRV Record option, it is showing another error MongoDB not running on the provided host and port .

kanikasingla · March 15, 2019, 12:55am

Hi KodeKracker,

I see you have pasted host twice in your Hostname textbox. Secondly, if you have SRV on, use this string in your host please: “cluster0-jxeqq.mongodb.net”.

Kanika

spratapakshay · March 15, 2019, 4:17pm

Thanks @Kanika for pointing out the error in typing value in Hostname field.
It is workin now even for host value cluster0-shard-00-00-jxeqq.mongodb.net as given in
Chapter 1: Introduction - Lab 1.1: Install Compass and Connect

Praveen_61728 · June 8, 2019, 4:12am

Unable to connect, attaching the screenshot

Sonali_Mamgain · June 10, 2019, 1:21pm

Hi @Praveen_61728,

Please try switching off the SRV Record field.
If you still face this issue, please refer to the following post:

I hope it helps!!
Please let me know, if you still face any problem.

Thanks,
Sonali