Timeout at Serverless cluster

Hi, i have similar trouble like this:

When the serverless database had more than 5 minutes idled, the connection lost and reconnect, and take’s 1 minute delay to start again.

At free cluster I didn’t have this situation.

Thank you for your help

This is definitely not expected… in fact one of the key architectural advantages of how Atlas serverless instances are built is to not have to deal with cold start issues. Would you mind opening a support case?