schedule my certification exam error examity

I can’t schedule my certification exam, it’s been almost 2 weeks and I always get the same error

I attached an image, please help with this problem

@Edwuar_Yonathan_Clavijo_Callejas We’re sorry that your experiencing this problem when trying to schedule your exam. Have you reached out to Examity for assistance? Also, please try to clear all cache and cookies and re-start your browser. If you are still experiencing issues, please reach out to certification@mongodb.com
Thank you!