Please help me i am not to connect the campuss

[Shubham_Ranjan]

Hi @DhineshBabu,

Did you check the post shared by me ?

@Shubham_Ranjan

If this is not the case then I would recommend you to check this great post by @Kanika on Compass related issues.

Please make sure you are able to reach the cluster

@Kanika

• Generally, if you are unable to connect to the Mongo server after filling everything correctly or following the above steps, it is primarily because the network is blocking your requests to the Atlas server. So, to resolve this problem, you should do the following:

• ping cluster0-shard-00-00-jxeqq.mongodb.net . If you are able to ping then try to see if you can reach the cluster via tracert
• tracert cluster0-shard-00-00-jxeqq.mongodb.net . If tracert shows that you can reach the server, then try telnet. On Mac, you can tracert using
  Launch Network Utility → Click on Traceroute → Enter cluster0-shard-00-00-jxeqq.mongodb.net → Click Trace. If it looks like this, means you can access the cluster.

• telnet cluster0-shard-00-00-jxeqq.mongodb.net 27017. If you are able to connect via telnet then check if there is no white spaces added to the fields.

~$ telnet cluster0-shard-00-00-jxeqq.mongodb.net 27017
Trying 34.195.121.130...
Connected to ec2-34-195-121-130.compute-1.amazonaws.com.

Thanks,
Shubham Ranjan
Curriculum Support Engineer