Not able to use my Educator Credits

MongoDB for Academia
1

Hello MongoDB team,

I was recently accepted to the Educator program and given a coupon code. I tried to use it in the same organization’s Atlas, but the portal kept saying that “The coupon is either applied before start date or after end date.”

I would really appreciate some help regarding this.

Regards,

Shivam

2

Hi Shivam and welcome to the forums! Congrats on getting accepted into the Educator program. Sorry you’re encountering this issue with your Atlas code. I’m going to private message you with some follow-up questions and hopefully help resolve your issue.