Not able to authenticate Instruqt labs

I am not able to authenticate in Instruqt labs using the following command:
atlas auth login
When I fire the above command it returns the following error:
Error: POST https://cloud.mongodb.com/api/private/unauth/account/device/authorize: 500 (request “UNEXPECTED_ERROR”) Unexpected error.

What should I do in this case?

URL: https://ti.instruqt.com/?track=https://play.instruqt.com/embed/mongodb/tracks/responding-to-atlas-alerts-using-the-cli?token=em_jJLUNrI4YIcvsSKZ&jwt=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.QI32Bdm6RA-4ix1TIkAdlx7wB7nBE8-QjG61FBh8MMQ

1 Like

I am also facing similar issue.
Error: POST https://cloud.mongodb.com/api/private/unauth/account/device/authorize: 500 (request “UNEXPECTED_ERROR”) Unexpected error.

I am also seeing the same error. I did get it to work sporadically but it ends up going back to the same error. Has anyone come up with a fix? All I wanna do is get through this training!!

Hi all,

We’re sorry to hear that you are experiencing this issue with our lab platform. We currently have an issue which we are working to resolve. It causes temporary HTTP 500 errors like the one you’ve observed. Trying to restart the lab can usually work.

Please note that the labs are not graded and are not a requirement for certification.

Regards,

Davenson Lombard

I have same issue. It’s on Unit 9 MongoDB Atlas Search , lesson 2, Lab: Creating a Search Index with Dynamic Field Mapping.

Hi all,

The issue has been resolved.

Please don’t hesitate to reach out if you face other issues.

Thanks,

Davenson Lombard