My Exeperience with examity

Hello, I am unable to schedule the ‘MongoDB Associate Database Administrator exam’ (C100DBA) even though it’s visible in my MongoDB Learn account (Cloud: MongoDB Cloud). It looks like there’s some issues in the Proctoru website due to which I can’t schedule it even by pressing on ‘New Session’ button. Under ‘Account Settings’ it indicates that I have enrolled for MongoDB but I am unable to schedule the exam. I have sent a mail to the mail id ‘certification@mongodb.com’ describing the issue in a bit more detailed manner. Could you please assist regarding the issue? Thank you.