On Friday 31st May I took my MongoDB Associate Database Administrator exam, I unfortunately failed it. My proctor showed me my results screen for about 3 seconds then left the call, and I wasn’t able to see my scores and where I did wrong.
I contacted the proctors and they said to contact MongoDB support since I can’t sign in through Examity directly.
I have emailed certification@mongodb.com FOUR TIMES over the last two weeks asking for my breakdown and results, and have received no response so far. I’m pretty disappointed with this experience since I would like to take the exam again and actually pass but I have no clue which bits went wrong, how close I got to passing, and what I did well on.
Hi @Alex_Bartlett We truly apologize for the delayed response. Unfortunately, I was not able to locate the emails that you sent. We will have our engineering team look further into this to see why they were not received.
As requested, I have sent your score report to the email we have on file. Please let me know if you do not recieve it.
Again, we apologize for the inconvenience and delay!
@Pedro_Henrique_Brandao Hi Pedro! No problem! I have resent your score report to your Gmail account. Be sure to check your junk folder. Please reach out to certification@mongodb.com if you are still unable to view your score report. Thank you!