MongoDB Account - Can't change email address?

Hi, Im trying to change my email address for my MongoDB account. When I go to account > Profile Info > New Email Address, I enter the new address and click “save changes”. It then says that it has sent me a verification email to my new address (the one I just entered). When I go to that email address and click on the email, I get the email as in image/screenshot 1. So, I click “Verify Email” and it takes me to a new tab where mongo again asks me to verify my email? When I look at the URL, it says there’s a server error:[my email address here]

It never actually verifies my email address and I’m not sure why I get this error. Thank you in advance.