MongoCharts is not accessible

Robson_Pelegrini · May 30, 2023, 6:22pm

Hi guys, when I try access “charts” page from my account, I’m redirected to the login page.
Is the “charts” service unstable?

tomhollander · May 30, 2023, 9:25pm

We’re not aware of any instability. What happens if you sign in from this page?
If you can send the URL for your Atlas page I can have a poke around (or use the in-product chat to talk to our support team).

Tom

Robson_Pelegrini · May 30, 2023, 10:09pm

Hi Tom, thanks for the reply.
The issue was resolved, the MongoDb charts were itermittent at the moment I was accessing it.