I suddenly became unable to connect to mongodb with shell and unable to dump db

Hi @Ghrib_Ahmed,

Welcome to the community!

Based off the sudden failures of mongodump (as well as mongo connection attempts) in addition to the SSL errors, it’s possible that this may be caused by the TLS certificates changes for your cluster(s) which could have recently been renewed to the ISRG Root X1 certificate, as required by the upcoming change being made by Let’s Encrypt, the authority which provides the TLS certificates for Atlas clusters.

There are a few things you can try:

  • Reverting to the DST Root CA X3 and performing another mongodump to see if the errors are still present.
  • Using the latest versions of mongodump and mongo (if not already done so).

Would you also be able to also provide the versions of mongodump and mongo you used when the errors were being returned? This can be done by running mongodump --version and mongo --version.

Kind Regards,
Jason

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