I cannot connect to MongoDB even though all IP addresses are allowed

[Emrah_Aydemir]

Hello, I have a node application and I am using MongoDB. Since my app is still in development, MongoDB network access is set to public ( 0.0.0.0/0 ). I can connect to the database without any problems over the internet at my home. But when I connect to the office internet, I get an error. I tried almost every way but still couldn’t find a solution. Can you help me ?

[Emrah_Aydemir]

MongoDB network access settings

[Tarun_Gaur]

Hello @Emrah_Aydemir ,

Welcome to the Community!!

Please verify if your office allows connection to Port 27017.

Best Regards,
Tarun

[Emrah_Aydemir]

Unfortunately, port 27017 is blocked…

[Tarun_Gaur]

As the Documentation states, Atlas clusters operate on port 27017 . You must be able to reach this port to connect to your clusters.

Please get the 27017 port open from your Office IT and then try to connect.

Thanks,
Tarun

[Emrah_Aydemir]

Thanks a lot for the reply. I talked to the Internet Service Provider. They said that the port will be unblocked during business hours tomorrow.