How to download very old snapshot?

I want to get the data in my cluster from 4 years ago, when I cannot resume the cluster since it the snapshot is too old and I dont have any backups. Is there any other way to download the data?

Use the in app support. The icon in the bottom right corner of your screen shot.

Hi @Vishwa_Pravin ,

Thank you for reaching out. If you could reach out to our support team ( our in app support chat in Atlas can be used for this as Chris nicely pointed out! ), then our support team should be able to assist you in gathering your data from this cluster.