HERLP: inescapable marketing spam from mongodb

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I am at my wit’s end with this - Mongodb sends me marketing emails on a regular basis, even after I’ve submitted multiple requests to unsubscribe via the unsubscribe link in their emails. Is that form even functional?

I absolutely do not want to receive any more marketing emails from mongodb, but there seems to be no way to escape them. Meaningful support is locked behind a paywall, and even then I doubt that this issue would be part of their scope. This forum is probably not the best place to raise the issue either, but I’m at a loss for what else to do.

The experience has left me with an impression that the mongodb marketing team is engaging in unprofessional, unethical, perhaps borderline illegal marketing practices. I hope someone on the team sees this post and can prove me wrong.

Any advice is welcome. Curious to see if anyone else has had the same experience.

Thank you

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Indeed, what else can you do! MongoDB Employees do read and appear in the forums so hopefully your message reaches the right person.

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Hey @James_C3, apologies for this. Can you send me the email address you receive these emails on via DM, and I will pass it along to the marketing team for removal.

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HI @Didi, thanks for your attention on this matter.

I’m not sure how to send a DM on this forum; the email address is the same one associated with this forum profile; is your team able to access it internally?

Thank you.

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@James_C3 Yes, I can see the email associated with your account on this account. I will grab it and pass it across to the marketing team.

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Hey @James_C3, you’ve successfully been unsubscribed and will no longer receive marketing emails going forward. Once again, we offer our sincere apologies and wish you a pleasant rest of your week.