I missed the bill which was sent to me by emails.
Although I have downgraded my plan to basic which is free, I was charged for a month and I was not aware of it.
So, because of payment failure I lost my connection to mongoDB and the last row in my Activity Feed is “Clusters paused for projects in this organization”.
I am wondering if I pay the bill, will my Clusters be running again.
Thank you
Hi @Intellectual_Property_Bank_futugard,
Welcome to the community.
I am wondering if I pay the bill, will my Clusters be running again.
I would recommend contacting the Atlas support team to discuss the payment of your outstanding invoice(s) and resuming your cluster(s).
Regards,
Jason
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