Just FYI, this group isn’t the official support of MongoDB it just a place for the community to try and help (although there are MongoDB employees that do answer) but if you need critical information quickly then I would suggest reaching out to support.
To your question, I believe you SHOULD receive an email if you have a cluster that is in a zone that will be impacted by maintenance, especially if they will make changes to your cluster.
I got no notification, in the status it’s shows that everything working I even buy
A support plan to get some useful support because the chat one just say they will look into it then never reply
I get this since 2 hours
We are currently syncing your organization to the Support Portal. Return to this page to create a new case in 5-10 mins when the sync process is finished.
It’s been down litteraly for 10 hours now, I am so desperate and have no idea if it’s only me i am looking if anyone have similar issue that got resolved
UPDATE:
After 8 hours , my cluster is back online , and i didn’t lose any data, the support althought take sometime is very helpfull , i am so glad , thanks to everyone