Original question:
I have used my email to sign up to mongodb university, and after completing a course the certificate uses my email name.
I have tried to unlink and change the name, but the change only reflects on my - atlas account /cloud.mongodb.com/ and also when i go to - manage account /account.mongodb.com/ my new name reflects,
but not in mongodb university /learn.mongodb.com /, it still uses my email name and so does the certificates.
How can I change my name on all my certificates?
solution:
it’s a tricky one so be patient, (or mail to: certification@mongodb.com)
1st. if you have signed up with email, unlink it.
2nd. now you will be able to change your name
3rd. changing your name in the dashboard might not reflect in university dashboard,
- change to a different email, from the dashboard
- go to mongodb university by clicking your profile icon
- go to my dashboard section
- click on your profile icon again, now you will see a drop-down section under university that says transcript, click it
- you will be taken to a page where you can see a csv where one of the columns is ‘learners name’, this what you want to change
- click on your profile icon on top of the page, then sign out
- log in again with the new email you changed to,
- there you have it the learner’s name should now reflect to the one you changed to.