Certificate Name Issue

I completed the “MongoDB C# Developer Path” learning path and purchased the exam
but I realized that my name on certifications and exam is my social name “moment nemrat” and it is different than my formal name “Moumen Alnemrat”

I emailed certification@mongodb.com‬ and learn@mongodb.com on 28-8 but didn’t get any response back!

where I can get a proper help
thanks in advance

Hello Moumen,

We apologize for the delay. I was not able to locate your email request in our records.
We have updated your name in Examity to show as Moumen Alnemrat. Your certifications will now show your formal name as well.
Please reach out to certfication@mongodb.com if you need further assistance.

Thank you!
~Certification Operations Team

My certificates and Examity profile are showing the right name now
Thank you