Cant connect through router but can connect using phone data

MongoDB Atlas
1

I can connect to mongo through my phone data, but I cant seem to be able to connect using my router
I tried to change my dns to 8.8.8.8 but it still didnt work
How can I fix this

2

Hello @Cirrus_N_A ,

Welcome to The MongoDB Community forums! :wave:

It’s possible that your router is blocking the connection to the MongoDB server. Here are some steps you can take to troubleshoot the issue:

  • Check if your router has any firewall settings that might be blocking the connection to the MongoDB server. Make sure that the ports required for MongoDB (typically port 27017) are open.

  • Check if your router is using any parental controls or content filtering settings that might be blocking the connection to the MongoDB server.

Finally, if none of the above steps resolve the issue, and as mentioned by you that you are able to connect using your mobile internet then you may need to contact your internet service provider or router manufacturer for further assistance.

Regards,
Tarun

3

I am facing the same issue. Have you solved it? if so, can you share with me?