Cannot connect from PHP to cloud.mongodb.com

Working with Data Drivers
, ,
1

Hello All

This is frustrating. I keep getting No suitable servers found

I had used the official driver (composer require mongodb/mongodb )

A shared deployment on cloud.mongodb.com . I had also allowed access from ALL IPs and it didn’t work neither.

phpinfo shows Mongo installed

MongoDB support enabled
MongoDB extension version 1.14.0
MongoDB extension stability stable
libbson bundled version 1.22.0
libmongoc bundled version 1.22.0
libmongoc SSL enabled
libmongoc SSL library OpenSSL
libmongoc crypto enabled
libmongoc crypto library libcrypto
libmongoc crypto system profile disabled
libmongoc SASL disabled
libmongoc ICU disabled
libmongoc compression enabled
libmongoc compression snappy disabled
libmongoc compression zlib enabled
libmongoc compression zstd disabled
libmongocrypt bundled version 1.5.0
libmongocrypt crypto enabled
libmongocrypt crypto library libcrypto

I saw /community/forums/t/php-error-no-suitable-servers-found/2863/8 and as am on CentOs, gave the following command as root:

setsebool httpd_can_network_connect=1
setsebool: SELinux is disabled.
Restarted httpd after the above, but no luck

Set debug=1 in the php ini file. Following is the debug log. I can’t figure out whats wrong. (username, password changed in the log. )

[2022-09-02T08:33:18.417101+00:00] mongoc: TRACE > ENTRY: _mongoc_linux_distro_scanner_get_distro():389
[2022-09-02T08:33:18.417182+00:00] mongoc: TRACE > ENTRY: _mongoc_linux_distro_scanner_read_key_value_file():154
[2022-09-02T08:33:18.417236+00:00] mongoc: TRACE > ENTRY: _process_line():93
[2022-09-02T08:33:18.417254+00:00] mongoc: TRACE > TRACE: _process_line():121 Found name: CentOS Linux
[2022-09-02T08:33:18.417265+00:00] mongoc: TRACE > EXIT: _process_line():128
[2022-09-02T08:33:18.417272+00:00] mongoc: TRACE > ENTRY: _process_line():93
[2022-09-02T08:33:18.417278+00:00] mongoc: TRACE > EXIT: _process_line():128
[2022-09-02T08:33:18.417285+00:00] mongoc: TRACE > ENTRY: _process_line():93
[2022-09-02T08:33:18.417291+00:00] mongoc: TRACE > EXIT: _process_line():128
[2022-09-02T08:33:18.417298+00:00] mongoc: TRACE > ENTRY: _process_line():93
[2022-09-02T08:33:18.417305+00:00] mongoc: TRACE > EXIT: _process_line():128
[2022-09-02T08:33:18.417311+00:00] mongoc: TRACE > ENTRY: _process_line():93
[2022-09-02T08:33:18.417318+00:00] mongoc: TRACE > TRACE: _process_line():125 Found version: 7
[2022-09-02T08:33:18.417324+00:00] mongoc: TRACE > EXIT: _process_line():128
[2022-09-02T08:33:18.417343+00:00] mongoc: TRACE > EXIT: _mongoc_linux_distro_scanner_read_key_value_file():205
[2022-09-02T08:33:18.417352+00:00] mongoc: TRACE > EXIT: _mongoc_linux_distro_scanner_get_distro():398
[2022-09-02T08:33:18.438255+00:00] PHONGO: DEBUG > Connection string: ‘mongodb+srv://userNameChanged:passwordChanged@cluster0.xnbzkj9.mongodb.net/?retryWrites=true&w=majority’
[2022-09-02T08:33:18.438305+00:00] PHONGO: DEBUG > Creating Manager, phongo-1.14.0[stable] - mongoc-1.22.0(bundled), libbson-1.22.0(bundled), php-7.4.30
[2022-09-02T08:33:18.438319+00:00] PHONGO: DEBUG > Setting driver handshake data: { name: 'ext-mongodb:PHP / PHPLIB ', version: '1.14.0 / 1.13.0 ', platform: 'PHP 7.4.30 ’ }
[2022-09-02T08:33:18.438337+00:00] client: TRACE > ENTRY: mongoc_client_new_from_uri_with_error():1088
[2022-09-02T08:33:18.438371+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_init():78
[2022-09-02T08:33:18.438397+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_init():97
[2022-09-02T08:33:18.438473+00:00] client: TRACE > ENTRY: _mongoc_get_rr_search():453
[2022-09-02T08:33:18.578278+00:00] client: TRACE > EXIT: _mongoc_get_rr_search():568
[2022-09-02T08:33:18.578319+00:00] client: TRACE > ENTRY: _mongoc_get_rr_search():453
[2022-09-02T08:33:18.825900+00:00] client: TRACE > EXIT: _mongoc_get_rr_search():568
[2022-09-02T08:33:18.826016+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_init():124
[2022-09-02T08:33:18.826040+00:00] mongoc: TRACE > EXIT: mongoc_server_description_init():152
[2022-09-02T08:33:18.826073+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_init():124
[2022-09-02T08:33:18.826088+00:00] mongoc: TRACE > EXIT: mongoc_server_description_init():152
[2022-09-02T08:33:18.826110+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_init():124
[2022-09-02T08:33:18.826127+00:00] mongoc: TRACE > EXIT: mongoc_server_description_init():152
[2022-09-02T08:33:18.826182+00:00] cluster: TRACE > ENTRY: mongoc_cluster_init():2667
[2022-09-02T08:33:18.826205+00:00] cluster: TRACE > EXIT: mongoc_cluster_init():2694
[2022-09-02T08:33:18.826233+00:00] client: TRACE > EXIT: mongoc_client_new_from_uri_with_error():1118
[2022-09-02T08:33:18.826265+00:00] PHONGO: DEBUG > Created client with hash: a:4:{s:3:“pid”;i:31771;s:3:“uri”;s:99:“mongodb+srv://userNameChanged:passwordChanged@cluster0.xnbzkj9.mongodb.net/?retryWrites=true&w=majority”;s:7:“options”;a:0:{}s:13:“driverOptions”;a:1:{s:6:“driver”;a:2:{s:4:“name”;s:6:“PHPLIB”;s:7:“version”;s:6:“1.13.0”;}}}
[2022-09-02T08:33:18.826279+00:00] PHONGO: DEBUG > Stored persistent client with hash: a:4:{s:3:“pid”;i:31771;s:3:“uri”;s:99:“mongodb+srv://userNameChanged:passwordChanged@cluster0.xnbzkj9.mongodb.net/?retryWrites=true&w=majority”;s:7:“options”;a:0:{}s:13:“driverOptions”;a:1:{s:6:“driver”;a:2:{s:4:“name”;s:6:“PHPLIB”;s:7:“version”;s:6:“1.13.0”;}}}
[2022-09-02T08:33:18.829095+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:18.829136+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:18.829152+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_init():78
[2022-09-02T08:33:18.829161+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_init():97
[2022-09-02T08:33:18.829171+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:18.829179+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:18.829198+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_destroy():256
[2022-09-02T08:33:18.829207+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:18.829214+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:18.829221+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:18.829228+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:18.829235+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:18.829242+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:18.829249+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:18.829255+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:18.829262+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_destroy():265
[2022-09-02T08:33:18.829272+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:18.829282+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:18.829293+00:00] topology_scanner: TRACE > ENTRY: mongoc_topology_scanner_node_setup_tcp():926
[2022-09-02T08:33:19.142142+00:00] topology_scanner: TRACE > EXIT: mongoc_topology_scanner_node_setup_tcp():984
[2022-09-02T08:33:19.142196+00:00] topology_scanner: TRACE > ENTRY: mongoc_topology_scanner_node_setup_tcp():926
[2022-09-02T08:33:19.280348+00:00] topology_scanner: TRACE > EXIT: mongoc_topology_scanner_node_setup_tcp():984
[2022-09-02T08:33:19.280389+00:00] topology_scanner: TRACE > ENTRY: mongoc_topology_scanner_node_setup_tcp():926
[2022-09-02T08:33:19.575304+00:00] topology_scanner: TRACE > EXIT: mongoc_topology_scanner_node_setup_tcp():984
[2022-09-02T08:33:19.575355+00:00] socket: TRACE > ENTRY: mongoc_socket_new():1000
[2022-09-02T08:33:19.575379+00:00] socket: TRACE > ENTRY: _mongoc_socket_setnodelay():570
[2022-09-02T08:33:19.575390+00:00] socket: TRACE > EXIT: _mongoc_socket_setnodelay():582
[2022-09-02T08:33:19.575398+00:00] socket: TRACE > ENTRY: _mongoc_socket_setkeepalive():535
[2022-09-02T08:33:19.575431+00:00] socket: TRACE > TRACE: _mongoc_socket_setkeepalive():539 Setting SO_KEEPALIVE
[2022-09-02T08:33:19.575446+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPIDLE’ is 7200, target value is 120
[2022-09-02T08:33:19.575456+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPIDLE’ value changed to 120
[2022-09-02T08:33:19.575465+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPINTVL’ is 75, target value is 10
[2022-09-02T08:33:19.575474+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPINTVL’ value changed to 10
[2022-09-02T08:33:19.575483+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPCNT’ is 9, target value is 9
[2022-09-02T08:33:19.575491+00:00] socket: TRACE > EXIT: _mongoc_socket_setkeepalive():551
[2022-09-02T08:33:19.575498+00:00] socket: TRACE > EXIT: mongoc_socket_new():1038
[2022-09-02T08:33:19.575516+00:00] socket: TRACE > ENTRY: mongoc_socket_connect():860
[2022-09-02T08:33:19.578517+00:00] socket: TRACE > TRACE: _mongoc_socket_capture_errno():68 setting errno: 115 Operation now in progress
[2022-09-02T08:33:19.578537+00:00] socket: TRACE > TRACE: _mongoc_socket_errno_is_again():631 errno is: 115
[2022-09-02T08:33:19.578552+00:00] socket: TRACE > ENTRY: _mongoc_socket_wait():161
[2022-09-02T08:33:19.578569+00:00] socket: TRACE > EXIT: _mongoc_socket_wait():254
[2022-09-02T08:33:19.578583+00:00] socket: TRACE > EXIT: mongoc_socket_connect():890
[2022-09-02T08:33:19.578610+00:00] stream-tls-openssl: TRACE > ENTRY: mongoc_stream_tls_openssl_new():771
[2022-09-02T08:33:19.585038+00:00] stream-tls-openssl: TRACE > EXIT: mongoc_stream_tls_openssl_new():895
[2022-09-02T08:33:19.585067+00:00] socket: TRACE > ENTRY: mongoc_socket_new():1000
[2022-09-02T08:33:19.585090+00:00] socket: TRACE > ENTRY: _mongoc_socket_setnodelay():570
[2022-09-02T08:33:19.585101+00:00] socket: TRACE > EXIT: _mongoc_socket_setnodelay():582
[2022-09-02T08:33:19.585108+00:00] socket: TRACE > ENTRY: _mongoc_socket_setkeepalive():535
[2022-09-02T08:33:19.585117+00:00] socket: TRACE > TRACE: _mongoc_socket_setkeepalive():539 Setting SO_KEEPALIVE
[2022-09-02T08:33:19.585128+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPIDLE’ is 7200, target value is 120
[2022-09-02T08:33:19.585137+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPIDLE’ value changed to 120
[2022-09-02T08:33:19.585146+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPINTVL’ is 75, target value is 10
[2022-09-02T08:33:19.585155+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPINTVL’ value changed to 10
[2022-09-02T08:33:19.585163+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPCNT’ is 9, target value is 9
[2022-09-02T08:33:19.585170+00:00] socket: TRACE > EXIT: _mongoc_socket_setkeepalive():551
[2022-09-02T08:33:19.585177+00:00] socket: TRACE > EXIT: mongoc_socket_new():1038
[2022-09-02T08:33:19.585184+00:00] socket: TRACE > ENTRY: mongoc_socket_connect():860
[2022-09-02T08:33:19.589606+00:00] socket: TRACE > TRACE: _mongoc_socket_capture_errno():68 setting errno: 115 Operation now in progress
[2022-09-02T08:33:19.589625+00:00] socket: TRACE > TRACE: _mongoc_socket_errno_is_again():631 errno is: 115
[2022-09-02T08:33:19.589633+00:00] socket: TRACE > ENTRY: _mongoc_socket_wait():161
[2022-09-02T08:33:19.589643+00:00] socket: TRACE > EXIT: _mongoc_socket_wait():254
[2022-09-02T08:33:19.589650+00:00] socket: TRACE > EXIT: mongoc_socket_connect():890
[2022-09-02T08:33:19.589658+00:00] stream-tls-openssl: TRACE > ENTRY: mongoc_stream_tls_openssl_new():771
[2022-09-02T08:33:19.595296+00:00] stream-tls-openssl: TRACE > EXIT: mongoc_stream_tls_openssl_new():895
[2022-09-02T08:33:19.595319+00:00] socket: TRACE > ENTRY: mongoc_socket_new():1000
[2022-09-02T08:33:19.595341+00:00] socket: TRACE > ENTRY: _mongoc_socket_setnodelay():570
[2022-09-02T08:33:19.595352+00:00] socket: TRACE > EXIT: _mongoc_socket_setnodelay():582
[2022-09-02T08:33:19.595359+00:00] socket: TRACE > ENTRY: _mongoc_socket_setkeepalive():535
[2022-09-02T08:33:19.595368+00:00] socket: TRACE > TRACE: _mongoc_socket_setkeepalive():539 Setting SO_KEEPALIVE
[2022-09-02T08:33:19.595379+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPIDLE’ is 7200, target value is 120
[2022-09-02T08:33:19.595388+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPIDLE’ value changed to 120
[2022-09-02T08:33:19.595397+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPINTVL’ is 75, target value is 10
[2022-09-02T08:33:19.595429+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():493 ‘TCP_KEEPINTVL’ value changed to 10
[2022-09-02T08:33:19.595442+00:00] socket: TRACE > TRACE: _mongoc_socket_set_sockopt_if_less():482 ‘TCP_KEEPCNT’ is 9, target value is 9
[2022-09-02T08:33:19.595449+00:00] socket: TRACE > EXIT: _mongoc_socket_setkeepalive():551
[2022-09-02T08:33:19.595455+00:00] socket: TRACE > EXIT: mongoc_socket_new():1038
[2022-09-02T08:33:19.595462+00:00] socket: TRACE > ENTRY: mongoc_socket_connect():860
[2022-09-02T08:33:19.598354+00:00] socket: TRACE > TRACE: _mongoc_socket_capture_errno():68 setting errno: 115 Operation now in progress
[2022-09-02T08:33:19.598370+00:00] socket: TRACE > TRACE: _mongoc_socket_errno_is_again():631 errno is: 115
[2022-09-02T08:33:19.598377+00:00] socket: TRACE > ENTRY: _mongoc_socket_wait():161
[2022-09-02T08:33:19.598387+00:00] socket: TRACE > EXIT: _mongoc_socket_wait():254
[2022-09-02T08:33:19.598394+00:00] socket: TRACE > EXIT: mongoc_socket_connect():890
[2022-09-02T08:33:19.598402+00:00] stream-tls-openssl: TRACE > ENTRY: mongoc_stream_tls_openssl_new():771
[2022-09-02T08:33:19.605141+00:00] stream-tls-openssl: TRACE > EXIT: mongoc_stream_tls_openssl_new():895
[2022-09-02T08:33:19.605191+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_poll():227
[2022-09-02T08:33:19.605202+00:00] socket: TRACE > ENTRY: mongoc_socket_poll():297
[2022-09-02T08:33:20.583428+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_poll():253
[2022-09-02T08:33:20.583490+00:00] stream: TRACE > ENTRY: mongoc_stream_failed():80
[2022-09-02T08:33:20.583565+00:00] stream: TRACE > ENTRY: mongoc_stream_destroy():104
[2022-09-02T08:33:20.583588+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_destroy():72
[2022-09-02T08:33:20.583601+00:00] socket: TRACE > ENTRY: mongoc_socket_close():790
[2022-09-02T08:33:20.583626+00:00] socket: TRACE > EXIT: mongoc_socket_close():825
[2022-09-02T08:33:20.583634+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_destroy():86
[2022-09-02T08:33:20.583641+00:00] stream: TRACE > EXIT: mongoc_stream_destroy():114
[2022-09-02T08:33:20.584374+00:00] stream: TRACE > EXIT: mongoc_stream_failed():90
[2022-09-02T08:33:20.584407+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.584635+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.584653+00:00] mongoc: TRACE > TRACE: _mongoc_topology_description_clear_connection_pool():2553 clearing pool for server: ac-bsvxmfd-shard-00-00.xnbzkj9.mongodb.net:27017
[2022-09-02T08:33:20.584669+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.584681+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.584698+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2178 hello_response =
[2022-09-02T08:33:20.584717+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_handle_hello():564
[2022-09-02T08:33:20.584726+00:00] mongoc: TRACE > EXIT: mongoc_server_description_handle_hello():571
[2022-09-02T08:33:20.584737+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2233 Topology description Unknown ignoring server description Unknown
[2022-09-02T08:33:20.584746+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.584757+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584769+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584777+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584784+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584791+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584819+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584827+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.584834+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584842+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584851+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_destroy():256
[2022-09-02T08:33:20.584858+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.584865+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584872+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584883+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584891+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584898+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584905+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.584912+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.584923+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_destroy():265
[2022-09-02T08:33:20.584931+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.584938+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():177
[2022-09-02T08:33:20.584949+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_poll():227
[2022-09-02T08:33:20.584956+00:00] socket: TRACE > ENTRY: mongoc_socket_poll():297
[2022-09-02T08:33:20.593722+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_poll():253
[2022-09-02T08:33:20.593739+00:00] stream: TRACE > ENTRY: mongoc_stream_failed():80
[2022-09-02T08:33:20.593766+00:00] stream: TRACE > ENTRY: mongoc_stream_destroy():104
[2022-09-02T08:33:20.593782+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_destroy():72
[2022-09-02T08:33:20.593793+00:00] socket: TRACE > ENTRY: mongoc_socket_close():790
[2022-09-02T08:33:20.593813+00:00] socket: TRACE > EXIT: mongoc_socket_close():825
[2022-09-02T08:33:20.593821+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_destroy():86
[2022-09-02T08:33:20.593828+00:00] stream: TRACE > EXIT: mongoc_stream_destroy():114
[2022-09-02T08:33:20.594577+00:00] stream: TRACE > EXIT: mongoc_stream_failed():90
[2022-09-02T08:33:20.594594+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.594819+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.594836+00:00] mongoc: TRACE > TRACE: _mongoc_topology_description_clear_connection_pool():2553 clearing pool for server: ac-bsvxmfd-shard-00-01.xnbzkj9.mongodb.net:27017
[2022-09-02T08:33:20.594845+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.594862+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.594877+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2178 hello_response =
[2022-09-02T08:33:20.594889+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_handle_hello():564
[2022-09-02T08:33:20.594897+00:00] mongoc: TRACE > EXIT: mongoc_server_description_handle_hello():571
[2022-09-02T08:33:20.594907+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2233 Topology description Unknown ignoring server description Unknown
[2022-09-02T08:33:20.594916+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.594923+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.594930+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.594943+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.594951+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.594958+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.594965+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.594972+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.594979+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.594986+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.594994+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_destroy():256
[2022-09-02T08:33:20.595002+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.595008+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.595016+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.595022+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.595031+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.595038+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.595045+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.595052+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.595060+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_destroy():265
[2022-09-02T08:33:20.595066+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.595073+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():177
[2022-09-02T08:33:20.595082+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_poll():227
[2022-09-02T08:33:20.595090+00:00] socket: TRACE > ENTRY: mongoc_socket_poll():297
[2022-09-02T08:33:20.598514+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_poll():253
[2022-09-02T08:33:20.598534+00:00] stream: TRACE > ENTRY: mongoc_stream_failed():80
[2022-09-02T08:33:20.598556+00:00] stream: TRACE > ENTRY: mongoc_stream_destroy():104
[2022-09-02T08:33:20.598566+00:00] stream: TRACE > ENTRY: _mongoc_stream_socket_destroy():72
[2022-09-02T08:33:20.598573+00:00] socket: TRACE > ENTRY: mongoc_socket_close():790
[2022-09-02T08:33:20.598590+00:00] socket: TRACE > EXIT: mongoc_socket_close():825
[2022-09-02T08:33:20.598598+00:00] stream: TRACE > EXIT: _mongoc_stream_socket_destroy():86
[2022-09-02T08:33:20.598605+00:00] stream: TRACE > EXIT: mongoc_stream_destroy():114
[2022-09-02T08:33:20.599268+00:00] stream: TRACE > EXIT: mongoc_stream_failed():90
[2022-09-02T08:33:20.599285+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.599514+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.599529+00:00] mongoc: TRACE > TRACE: _mongoc_topology_description_clear_connection_pool():2553 clearing pool for server: ac-bsvxmfd-shard-00-02.xnbzkj9.mongodb.net:27017
[2022-09-02T08:33:20.599538+00:00] mongoc: TRACE > ENTRY: _mongoc_topology_description_copy_to():126
[2022-09-02T08:33:20.599548+00:00] mongoc: TRACE > EXIT: _mongoc_topology_description_copy_to():165
[2022-09-02T08:33:20.599559+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2178 hello_response =
[2022-09-02T08:33:20.599566+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_handle_hello():564
[2022-09-02T08:33:20.599573+00:00] mongoc: TRACE > EXIT: mongoc_server_description_handle_hello():571
[2022-09-02T08:33:20.599584+00:00] mongoc: TRACE > TRACE: mongoc_topology_description_handle_hello():2233 Topology description Unknown ignoring server description Unknown
[2022-09-02T08:33:20.599599+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.599607+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599615+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599622+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599629+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599636+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599642+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599650+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.599657+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599664+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599672+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_destroy():256
[2022-09-02T08:33:20.599679+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.599686+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599693+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599699+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599706+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599713+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599720+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599810+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.599823+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_destroy():265
[2022-09-02T08:33:20.599830+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599837+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():177
[2022-09-02T08:33:20.599909+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_destroy():256
[2022-09-02T08:33:20.599924+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_cleanup():220
[2022-09-02T08:33:20.599935+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599946+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599953+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599960+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599967+00:00] mongoc: TRACE > ENTRY: mongoc_server_description_destroy():174
[2022-09-02T08:33:20.599974+00:00] mongoc: TRACE > EXIT: mongoc_server_description_destroy():184
[2022-09-02T08:33:20.599981+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_cleanup():234
[2022-09-02T08:33:20.599987+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_destroy():265
[2022-09-02T08:33:20.599995+00:00] mongoc: TRACE > ENTRY: mongoc_topology_description_select():976
[2022-09-02T08:33:20.600004+00:00] mongoc: TRACE > EXIT: mongoc_topology_description_select():1024
[2022-09-02T08:33:20.600452+00:00] PHONGO: DEBUG > Not destroying persistent client for Manager

Would very much appreciate any pointers/ help, etc

Thanks!

​ ​ ​

2

Looks like you can’t reach the server.
Possibly:

  • your client’s IP is not authorized to connect
  • you’re being blocked by a firewall
3

download/install mongo shell and invoke the following command: (use “mongosh” if “mongo” won’t work)

mongo "mongodb+srv://cluster0.xnbzkj9.mongodb.net"

your server is accessible from outside. so possibly either your username/password is not correct or firewall prevents the connections. check for these possibilities first and report back.

1 Like