Hello,
i did not understand if i need srv record(on or off)
if srv record is off, I get the error: connect econnrefused 34.195.121.130: 27017
if serv record is on , error is folowing: querySrv ENOTFOUND _mongodb._tcp.cluster0-shard-00-00-jxeqq.mongodb.net
Hi @Nana_08979,
Please keep the SRV Record option off.
It might be due to some network related issue.
Can you please make sure you are able to ping the cluster?
And also please verify that port 27017 is not blocked by clicking http://portquiz.net:27017
On some occasions, even though the above mentioned tests passes, network is still a problem. So please make sure you are not connected to any vpn and firewall/antivirus is disabled . You can also try to connect from some other network such as your home network .
Hope it helps!
If the issue still persists please feel free to get back to us. Happy Learning
Thanks,
Shubham Ranjan
Curriculum Support Engineer
It says:
Pinging ec2-34-195-121-130.compute-1.amazonaws.com [34.195.121.130] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 34.195.121.130:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
any ideas how to fix this problem?
Hi @Nana_08979,
This is a network issue. Are you trying to connect from your office network ?
If yes then please contact your IT department to see if there is a workaround or try to make the request from another location such as your home network.
Thanks,
Shubham Ranjan
Curriculum Support Engineer
yes, it s my office network, should i call to netadmin?
Hi @Nana_08979,
Yes, they might be able to help you out.
Thanks,
Shubham Ranjan
Curriculum Support Engineer