Hi there!
We’re sorry to hear you received an unexpected bill. We understand unexpected data transfer costs can arise from unoptimized queries or inefficient access patterns.
We recommend reviewing our How to Reduce Data Transfer Costs documentation for more information.
Could we ask you to contact our live Support team to investigate your data transfer costs further?
Go to:
- Contact Us | MongoDB
- Click the bubble in the lower right hand corner
- Click Send us a message
- Select “I’m looking for support”
Our Support team would be happy to investigate this issue further for you.
-Andrew