Is the issue you’re experiencing specific to X.509 authentication AND serverless instances? I.e. Have you had any issues with the same authentication to a non-serverless instance?
Hi @Tsu_Sun, what steps are you using to connect to your serverless instance? You can easily find the connection string and relevant parameters by going to cloud.mongodb.com and going to your instance and selecting on “Connect”. This will bring you a pop-in window which shows various options to connect to your instance.