500 Internal Server Error in backup agent logs

I am constantly seeing 500 Internal Server Error in my backup-agent.log files:

[2023-03-16T02:15:31.864+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:693] Pushing oplog slice. {ts: 1678932865:2 h: 0, t: 514} -> {ts: 1678932926:6 h: 0, t: 514} Num slices: 1 Num docs: 561
[2023-03-16T02:15:33.511+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:709] Successfully finished pushing oplog slice. {ts: 1678932865:2 h: 0, t: 514} -> {ts: 1678932926:6 h: 0, t: 514} Num slices: 1 Num docs: 561. Request Time 1647ms
[2023-03-16T02:16:00.398+0000] [agent.warn] [components/agent.go:Iterate:73] Unable to load latest configuration from server. Will try again. Tag: unassigned Err: Response Status: 500 Internal Server Error Err:
[2023-03-16T02:16:31.864+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:693] Pushing oplog slice. {ts: 1678932926:6 h: 0, t: 514} -> {ts: 1678932986:3 h: 0, t: 514} Num slices: 1 Num docs: 509
[2023-03-16T02:16:32.992+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:709] Successfully finished pushing oplog slice. {ts: 1678932926:6 h: 0, t: 514} -> {ts: 1678932986:3 h: 0, t: 514} Num slices: 1 Num docs: 509. Request Time 1127ms
[2023-03-16T02:17:02.375+0000] [agent.warn] [components/agent.go:Iterate:73] Unable to load latest configuration from server. Will try again. Tag: unassigned Err: Response Status: 500 Internal Server Error Err:
[2023-03-16T02:17:31.866+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:693] Pushing oplog slice. {ts: 1678932986:3 h: 0, t: 514} -> {ts: 1678933044:3 h: 0, t: 514} Num slices: 1 Num docs: 340
[2023-03-16T02:17:33.273+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:709] Successfully finished pushing oplog slice. {ts: 1678932986:3 h: 0, t: 514} -> {ts: 1678933044:3 h: 0, t: 514} Num slices: 1 Num docs: 340. Request Time 1406ms
[2023-03-16T02:18:03.409+0000] [agent.warn] [components/agent.go:Iterate:73] Unable to load latest configuration from server. Will try again. Tag: unassigned Err: Response Status: 500 Internal Server Error Err:
[2023-03-16T02:18:31.869+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:693] Pushing oplog slice. {ts: 1678933044:3 h: 0, t: 514} -> {ts: 1678933105:2 h: 0, t: 514} Num slices: 1 Num docs: 540
[2023-03-16T02:18:33.532+0000] [agent.oplog.wgnz.debug] [components/oplog.go:func1:709] Successfully finished pushing oplog slice. {ts: 1678933044:3 h: 0, t: 514} -> {ts: 1678933105:2 h: 0, t: 514} Num slices: 1 Num docs: 540. Request Time 1663ms
[2023-03-16T02:19:05.237+0000] [agent.warn] [components/agent.go:Iterate:73] Unable to load latest configuration from server. Will try again. Tag: unassigned Err: Response Status: 500 Internal Server Error Err:

This has been going on for more than 24 hours. I have restarted the backup agent several times, but no joy. The error seems to be coming from the MongoDB servers, not my local environment.

In Cloud Manager I see “Snapshot is behind”, and I assume that these two things are connected.

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